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CyberArk Privileged Access Manager vs Symantec Web Isolation comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Privileged Access ...
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
230
Ranking in other categories
User Activity Monitoring (1st), Enterprise Password Managers (2nd), Privileged Access Management (PAM) (1st), Mainframe Security (1st), Operational Technology (OT) Security (3rd)
Symantec Web Isolation
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
1
Ranking in other categories
Anti-Malware Tools (58th)
 

Mindshare comparison

CyberArk Privileged Access Manager and Symantec Web Isolation aren’t in the same category and serve different purposes. CyberArk Privileged Access Manager is designed for Privileged Access Management (PAM) and holds a mindshare of 11.4%, down 19.6% compared to last year.
Symantec Web Isolation, on the other hand, focuses on Anti-Malware Tools, holds 0.6% mindshare, up 0.1% since last year.
Privileged Access Management (PAM) Mindshare Distribution
ProductMindshare (%)
CyberArk Privileged Access Manager11.4%
Delinea Secret Server4.9%
One Identity Safeguard4.4%
Other79.3%
Privileged Access Management (PAM)
Anti-Malware Tools Mindshare Distribution
ProductMindshare (%)
Symantec Web Isolation0.6%
Microsoft Defender for Endpoint7.8%
F-Secure Total3.6%
Other88.0%
Anti-Malware Tools
 

Featured Reviews

Atul-Gujar - PeerSpot reviewer
CyberArk manager at a comms service provider with 10,001+ employees
Secures critical infrastructures with essential user session audit records
A potential area for improvement is enhancing support for cluster environments and distributed Vaults. Clients in multiple countries that need central access have different challenges that require better solutions from CyberArk. For financial services, CyberArk can improve incident response by ensuring fast support for critical priority tickets to meet compliance requirements. Providing more documentation on CyberArk is recommended for new team members to enhance their troubleshooting capabilities. I understand it's up to the client, but 99% fail to change the demo key, so it's crucial for CyberArk to emphasize changing the key and documenting it as part of the installation process.
VamsiMohan - PeerSpot reviewer
CTO at Huber
User-friendly, reliable, and good support
We use Symantec Web Isolation for real-time health checking, vulnerability alerts, and threat analysis The most valuable feature of Symantec Web Isolation is the user-friendliness of the solution. Symantec Web Isolation could improve by reducing licensing costs. I have been using Symantec Web…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The access control feature and privilege and role-based assignment are outstanding."
"The ability to start the project, install and add the passwords in just a few days brings a big advantage for CyberArk."
"I would recommend CyberArk Privileged Access Manager."
"CyberArk Privileged Access Manager is stable."
"You can write different types of policies for custom business needs or any developer needs. If they need certain functions allocated, they can be customized easily."
"Super stable and easy to scale"
"Lessens the risk with privileged access."
"We found the initial setup to be easy."
"The most valuable feature of Symantec Web Isolation is the user-friendliness of the solution."
 

Cons

"Password Vault is much pricier than other solutions. A vendor team might struggle to explain why that price is justified. There are good alternatives that cost less."
"The technical support is very poor."
"More additional features as far as the REST is concerned, because we have something which was the predecessor to REST. A lot of the features which were in the predecessor have not necessarily been ported over to REST yet."
"Their post-sale support area requires a big improvement. Customers cannot automate tickets directly with CyberArk. They have to come through the distributor or bring in partners who have access to the support portal. Basically, the support for post-sales implementation is there, but the role of CyberArk is very minimal. Customers have to rely on partners, which sometimes creates issues. Some of the vendors help you during the implementation process, but the CyberArk support team does not do that. They have 24/7 support for our region, but they help only if there is an emergency or there is a problem with their system. If the password vault is down or the system is down, they provide immediate attention. For almost everything else, they take more time to respond. They give low priority to service-related or migration-related questions."
"Stability is a huge concern right now. We are on a version which is very unstable. We have to upgrade to stabilize it. It is fine, but the problem is we have to hire CyberArk to do the upgrade. This costs money, and it is their bug."
"The pricing is too expensive and should be reduced."
"They are taking two to three days for resolution are too slow. Customers, including myself, do not want to wait this long for solutions."
"The interface on version 9 looks old."
"Symantec Web Isolation could improve by reducing licensing costs."
 

Pricing and Cost Advice

"I would rate CyberArk's pricing a nine out of ten, with one being cheap and ten being expensive. It's one of the most expensive solutions in the market, but it's worth it."
"The product’s pricing is feasible for enterprise customers. The pricing is expensive for smaller businesses. You need to pay additional costs for service implementation and local support."
"I would rate the cost of CyberArk Privileged Access Manager seven out of ten with ten being the most expensive."
"The price of CyberArk Privileged Access Manager is expensive. There are no other fees other than the standard licensing fees."
"CyberArk Privileged Access Manager is perceived to be somewhat overpriced compared to similar market products. It is a little bit overvalued. It could come down a little bit for my liking. However, the industry-leading reputation and the quality of service justify the high price point to some extent."
"The solution is available at a high price"
"CyberArk is very expensive and there are additional fees for add-ons."
"I haven't seen the numbers. I know it is not cheap, but I don't know what it is. I would rate it a six out of ten in terms of pricing. It is definitely more expensive than the other product, but it also provides more functionality, and it is modular too. So, we pay for the functionality we're actually going to use, and that's nice."
"The licensing cost of Symantec Web Isolation is high."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
10%
Computer Software Company
8%
Government
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise42
Large Enterprise174
No data available
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
My thoughts on the pricing of CyberArk Privileged Access Manager depend entirely on the vendors' requirements. If they want their things to be secure, they have to spend accordingly. We have four t...
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Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
Fireglass
 

Overview

 

Sample Customers

Rockwell Automation
Jefferies
Find out what your peers are saying about CyberArk, One Identity, Okta and others in Privileged Access Management (PAM). Updated: March 2026.
884,933 professionals have used our research since 2012.