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Microsoft Exchange Online Protection (EOP) vs Symantec Web Isolation comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Exchange Online P...
Ranking in Anti-Malware Tools
12th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
42
Ranking in other categories
Email Security (7th)
Symantec Web Isolation
Ranking in Anti-Malware Tools
70th
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Anti-Malware Tools category, the mindshare of Microsoft Exchange Online Protection (EOP) is 1.1%, down from 1.5% compared to the previous year. The mindshare of Symantec Web Isolation is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Anti-Malware Tools Market Share Distribution
ProductMarket Share (%)
Microsoft Exchange Online Protection (EOP)1.1%
Symantec Web Isolation0.5%
Other98.4%
Anti-Malware Tools
 

Featured Reviews

NancyHartman - PeerSpot reviewer
Business Process Manager/ Educational Technologist at a educational organization with 1,001-5,000 employees
Layered email security has protected sensitive research and still flags phishing in real time
The valuable features of Microsoft Exchange Online Protection (EOP) include providing an additional layer of protection, as it builds on the basic Exchange level of security that allows us to get our work done. Another feature I appreciate is the ability to question things, as our Exchange server allows us to identify in real-time if an email is a phishing email or spam email. It really helps us identify risks, especially through our external exchanges via email or through our cloud-based platforms. Our Exchange system blocks any embedded AI from all our applications and products, so we cannot use embedded AI in our daily work from our official laptops because we have secure information. The system is quite locked down.
VamsiMohan - PeerSpot reviewer
CTO at Huber
User-friendly, reliable, and good support
We use Symantec Web Isolation for real-time health checking, vulnerability alerts, and threat analysis The most valuable feature of Symantec Web Isolation is the user-friendliness of the solution. Symantec Web Isolation could improve by reducing licensing costs. I have been using Symantec Web…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I like most about Microsoft Exchange Online Protection is its integration with Windows, so we have one central view for all alerts and incidents."
"It has a really nice web-based administration console."
"The solution's stability is very, very good. I didn't face any problems in the last year."
"The email policy configuration options in Microsoft EOP are satisfactory."
"It is an easy solution."
"With Microsoft Exchange Online Protection, if malware is attached to a mailer, it's very easy to go into the incident alert and find out what's happening with that identity and the mail."
"Online Protection's most valuable feature is its admin interface."
"The initial setup of Microsoft Exchange Online Protection was easy."
"The most valuable feature of Symantec Web Isolation is the user-friendliness of the solution."
 

Cons

"Our Exchange system is very locked down and secure, yet we still got hacked."
"Some of the searchability when looking for specifics in Exchange logs is tedious."
"Some features, like encryption, are not available."
"It doesn't protect against everything. We do need protection for, for example, endpoints."
"The tool's classification for bulk email is cumbersome."
"The reporting needs a little bit of improvement."
"They should specify the difference between Defender for Office 365 and Exchange Online Protection."
"The solution lacks to elaborate on its spam policies."
"Symantec Web Isolation could improve by reducing licensing costs."
 

Pricing and Cost Advice

"The solution is priced high and could be less expensive compared to other solutions."
"The price could be lower."
"The tool's pricing is excellent."
"The solution falls on the higher or more expensive side of the spectrum."
"The pricing of the solution is reasonable."
"Online Protection is fairly expensive."
"The solution is expensive but is backed by Microsoft's reputation."
"Microsoft Exchange Online Protection's pricing is a little bit more because its price has recently increased."
"The licensing cost of Symantec Web Isolation is high."
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Financial Services Firm
10%
Manufacturing Company
8%
Government
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise7
Large Enterprise11
No data available
 

Questions from the Community

What do you like most about Microsoft Exchange Online Protection?
The initial setup was easy. The configuration process is very straightforward.
What needs improvement with Microsoft Exchange Online Protection?
The user interface of Microsoft Exchange Online Protection (EOP) has room for improvement, as at times it doesn't make sense where to go to access certain features.
What is your primary use case for Microsoft Exchange Online Protection?
My use case for Microsoft Exchange Online Protection (EOP) is basically to protect ourselves from phishing emails and to improve our email security.
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Also Known As

Microsoft EOP, MS Exchange Online Protection
Fireglass
 

Overview

 

Sample Customers

Information Not Available
Jefferies
Find out what your peers are saying about Microsoft, SentinelOne, Check Point Software Technologies and others in Anti-Malware Tools. Updated: January 2026.
881,082 professionals have used our research since 2012.