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Microsoft Exchange Online Protection (EOP) vs Symantec Web Isolation comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Exchange Online P...
Ranking in Anti-Malware Tools
14th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
42
Ranking in other categories
Email Security (9th)
Symantec Web Isolation
Ranking in Anti-Malware Tools
59th
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Anti-Malware Tools category, the mindshare of Microsoft Exchange Online Protection (EOP) is 1.4%, up from 1.2% compared to the previous year. The mindshare of Symantec Web Isolation is 0.7%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Anti-Malware Tools Mindshare Distribution
ProductMindshare (%)
Microsoft Exchange Online Protection (EOP)1.4%
Symantec Web Isolation0.7%
Other97.9%
Anti-Malware Tools
 

Featured Reviews

NancyHartman - PeerSpot reviewer
Business Process Manager/ Educational Technologist at a educational organization with 1,001-5,000 employees
Layered email security has protected sensitive research and still flags phishing in real time
The valuable features of Microsoft Exchange Online Protection (EOP) include providing an additional layer of protection, as it builds on the basic Exchange level of security that allows us to get our work done. Another feature I appreciate is the ability to question things, as our Exchange server allows us to identify in real-time if an email is a phishing email or spam email. It really helps us identify risks, especially through our external exchanges via email or through our cloud-based platforms. Our Exchange system blocks any embedded AI from all our applications and products, so we cannot use embedded AI in our daily work from our official laptops because we have secure information. The system is quite locked down.
VamsiMohan - PeerSpot reviewer
CTO at Huber
User-friendly, reliable, and good support
We use Symantec Web Isolation for real-time health checking, vulnerability alerts, and threat analysis The most valuable feature of Symantec Web Isolation is the user-friendliness of the solution. Symantec Web Isolation could improve by reducing licensing costs. I have been using Symantec Web…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Microsoft Exchange Online Protection is the accidental release of information protection capabilities, and additionally, the solution is easy to use."
"It is useful for local users and our company because we use Microsoft 365."
"The product protects against malware."
"In general, my company is happy with Microsoft support...My company hasn't faced any stability issues with the solution."
"Online Protection's most valuable feature is its admin interface."
"The email policy configuration options in Microsoft EOP are satisfactory."
"What I like most about Microsoft Exchange Online Protection is its integration with Windows, so we have one central view for all alerts and incidents."
"We use the solution in all our environments. We use it for remedy tickets and give them updates. It was our main communication point."
"The most valuable feature of Symantec Web Isolation is the user-friendliness of the solution."
 

Cons

"It doesn't protect against everything. We do need protection for, for example, endpoints."
"The product needs more granularity. Some features, like encryption, are not available."
"The solution lacks to elaborate on its spam policies."
"The price of Microsoft Exchange Online Protection could be reduced to make it more competitive."
"The reporting needs a little bit of improvement."
"The solution can be complex at times. It would be nice to have the on-server version. It needs to improve the stability as well."
"The user interface of Microsoft Exchange Online Protection (EOP) has room for improvement, as at times it doesn't make sense where to go to access certain features."
"The tool is not 100% stable."
"Symantec Web Isolation could improve by reducing licensing costs."
 

Pricing and Cost Advice

"The product is bundled with Microsoft 365."
"Microsoft Exchange Online Protection's pricing is a little bit more because its price has recently increased."
"The solution should reduce the cost."
"Apart from the license fee for the solution, there are no additional costs."
"The tool's pricing is excellent."
"The solution falls on the higher or more expensive side of the spectrum."
"The solution's pricing is subscription-based rather than a yearly licensing cost. Pricing is based on the size of the environment and company and can be expensive."
"The price could be lower."
"The licensing cost of Symantec Web Isolation is high."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Comms Service Provider
9%
Computer Software Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise6
Large Enterprise13
No data available
 

Questions from the Community

What needs improvement with Microsoft Exchange Online Protection?
From an end-user point of view, I am quite happy with Microsoft Exchange Online Protection (EOP) because my favorite feature is the ease with which I can identify if an email is a phishing email or...
What is your primary use case for Microsoft Exchange Online Protection?
Microsoft Exchange Online Protection (EOP) serves as the main use case for my company because, as a research company, we require a very high level of security. We use multiple authentication method...
What advice do you have for others considering Microsoft Exchange Online Protection?
My experience with Microsoft Exchange Online Protection (EOP) is from an end-user perspective, and I do not have admin management experience. I am not familiar with the Advanced Threat Protection f...
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Also Known As

Microsoft EOP, MS Exchange Online Protection
Fireglass
 

Overview

 

Sample Customers

Information Not Available
Jefferies
Find out what your peers are saying about Microsoft, SentinelOne, OPSWAT and others in Anti-Malware Tools. Updated: August 2026.
913,924 professionals have used our research since 2012.