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Microsoft Exchange Online Protection (EOP) vs Symantec Web Isolation comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Exchange Online P...
Ranking in Anti-Malware Tools
8th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
38
Ranking in other categories
Email Security (4th)
Symantec Web Isolation
Ranking in Anti-Malware Tools
83rd
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Anti-Malware Tools category, the mindshare of Microsoft Exchange Online Protection (EOP) is 1.4%, down from 2.2% compared to the previous year. The mindshare of Symantec Web Isolation is 0.1%, down from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Anti-Malware Tools
 

Featured Reviews

Nur Mohammad - PeerSpot reviewer
An effective email security solution that provides DLP, Safe Attachment, and Safe Links
If you want extensive email security, you need to purchase a Plan 2 license. Plan 1 and Plan 2 are the two plans for Microsoft Exchange Online Protection. Some customers hesitate to purchase this product because it adds some costs to them, which is necessary for them. It would be helpful for customers if Plan 1 features were included with EOP. However, they still need to purchase Plan 2 for advanced security features. One of our clients recently requested to compare Zimbra's features with Microsoft Exchange Online Protection. Zimbra is open source, while Microsoft Exchange Online Protection is not. When I compare both the products, many free features are available in Zimbra because it is open-source software. It makes no sense to request Microsoft Exchange Online Protection add all the features people get on open-source software like Zimbra. Hence, I would say whatever features Microsoft Exchange Online Protection has are enough. Microsoft has a dedicated research team that should research and add new techniques like phishing and spamming solutions to the product.
VamsiMohan - PeerSpot reviewer
User-friendly, reliable, and good support
We use Symantec Web Isolation for real-time health checking, vulnerability alerts, and threat analysis The most valuable feature of Symantec Web Isolation is the user-friendliness of the solution. Symantec Web Isolation could improve by reducing licensing costs. I have been using Symantec Web…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's stability is very, very good. I didn't face any problems in the last year."
"The initial setup was easy. The configuration process is very straightforward."
"I rate Microsoft Exchange Online Protection (EOP) nine out of ten."
"It is easy to configure, easy to use, easy to add exclusions, easy to track, and easy to add anything else if you want."
"Online Protection's most valuable feature is its admin interface."
"We like the holding facility that is available for potentially suspicious URL's. This allows a real-time review to be performed before the email reaches a users inbox."
"I like the product's ZAP feature."
"Microsoft Exchange Online Protection (EOP) is the best email solution with more features and robust security, making it ideal for corporate use."
"The most valuable feature of Symantec Web Isolation is the user-friendliness of the solution."
 

Cons

"I think the implementation could be more streamlined."
"The solution must improve the user experience."
"The security features could be better."
"The solution can be complex at times. It would be nice to have the on-server version. It needs to improve the stability as well."
"Not all settings can be configured automatically and most still require manual configuration. However, there is an automation tool available that can be used to input all the configurations either as a script or a tool it would be helpful."
"The management interface of Microsoft Exchange Online Protection (EOP) could be intuitive."
"We have experienced issues while migrating from on-prem to the cloud. The tool needs to improve its stability."
"The licensing can be on the expensive side, especially in the cloud space."
"Symantec Web Isolation could improve by reducing licensing costs."
 

Pricing and Cost Advice

"The solution should reduce the cost."
"The tool's pricing is excellent."
"Regarding the price, it's comparable to other service providers. We've also looked at Check Point's offerings, and the pricing doesn't seem to be an issue."
"On a scale of one to ten, where one is cheap, and ten is very expensive, I rate the pricing a six. For licensing, we can make monthly or yearly payments. Right now, we pay 5 USD per month to secure a person's license."
"It's a high price."
"The solution's pricing is subscription-based rather than a yearly licensing cost. Pricing is based on the size of the environment and company and can be expensive."
"Microsoft Exchange Online Protection is a good solution at an affordable price. It is a good investment."
"Microsoft Exchange Online Protection's pricing is a little bit more because its price has recently increased."
"The licensing cost of Symantec Web Isolation is high."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Government
9%
Financial Services Firm
9%
Manufacturing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Microsoft Exchange Online Protection?
The initial setup was easy. The configuration process is very straightforward.
What needs improvement with Microsoft Exchange Online Protection?
Some of the searchability when looking for specifics in Exchange logs is tedious. Although eventually the information is located, it can be difficult if detailed information is lacking. Improving t...
What is your primary use case for Microsoft Exchange Online Protection?
I use the tools to protect customers' emails, mostly utilizing Defender products to protect emails and links from SharePoint and email spam protection and links.
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Also Known As

Microsoft EOP, MS Exchange Online Protection
Fireglass
 

Overview

 

Sample Customers

Information Not Available
Jefferies
Find out what your peers are saying about Microsoft, SentinelOne, VirusTotal and others in Anti-Malware Tools. Updated: January 2025.
845,712 professionals have used our research since 2012.