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Idira Privileged Access Manager vs Symantec Web Isolation comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Idira Privileged Access Man...
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
230
Ranking in other categories
User Activity Monitoring (1st), Enterprise Password Managers (3rd), Privileged Access Management (PAM) (1st), Mainframe Security (1st), Operational Technology (OT) Security (3rd)
Symantec Web Isolation
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
1
Ranking in other categories
Anti-Malware Tools (58th)
 

Mindshare comparison

Idira Privileged Access Manager and Symantec Web Isolation aren’t in the same category and serve different purposes. Idira Privileged Access Manager is designed for Privileged Access Management (PAM) and holds a mindshare of 9.8%, down 18.2% compared to last year.
Symantec Web Isolation, on the other hand, focuses on Anti-Malware Tools, holds 0.6% mindshare, up 0.1% since last year.
Privileged Access Management (PAM) Mindshare Distribution
ProductMindshare (%)
CyberArk Privileged Access Manager9.8%
One Identity Safeguard4.3%
Delinea Secret Server4.2%
Other81.7%
Privileged Access Management (PAM)
Anti-Malware Tools Mindshare Distribution
ProductMindshare (%)
Symantec Web Isolation0.6%
Microsoft Defender for Endpoint6.5%
VirusTotal3.0%
Other89.9%
Anti-Malware Tools
 

Featured Reviews

Atul-Gujar - PeerSpot reviewer
CyberArk manager at a comms service provider with 10,001+ employees
Secures critical infrastructures with essential user session audit records
A potential area for improvement is enhancing support for cluster environments and distributed Vaults. Clients in multiple countries that need central access have different challenges that require better solutions from CyberArk. For financial services, CyberArk can improve incident response by ensuring fast support for critical priority tickets to meet compliance requirements. Providing more documentation on CyberArk is recommended for new team members to enhance their troubleshooting capabilities. I understand it's up to the client, but 99% fail to change the demo key, so it's crucial for CyberArk to emphasize changing the key and documenting it as part of the installation process.
VamsiMohan - PeerSpot reviewer
CTO at Huber
User-friendly, reliable, and good support
We use Symantec Web Isolation for real-time health checking, vulnerability alerts, and threat analysis The most valuable feature of Symantec Web Isolation is the user-friendliness of the solution. Symantec Web Isolation could improve by reducing licensing costs. I have been using Symantec Web…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Regardless it's a good solution, it works, and the bank is happy with it."
"Improved our user access and tracking, thereby safeguarding the organization and its customers."
"You can see the benefits of CyberArk Privileged Access Manager immediately."
"CyberArk Privileged Access Manager indeed helps meet compliance and regulatory requirements for customers, especially in the financial sector, by aligning with PCI DSS standards."
"All the features of CyberArk are useful for me, but the biggest one is that CyberArk has logs for all the features. That is important when there is a problem. You know where to look and you have the information. In cyber security, the most important aspect is information."
"CyberArk is a more secure product - much better than Thycotic."
"The users have the ability to rotate passwords on a daily basis with a Reconcile Account. Or, if they want to do one-time password checkouts, we can manage those, check in, check out. I like the flexibility of the changing of the password, specifically."
"The benefit of it is it's stable, it's old-school, it just works."
"The most valuable feature of Symantec Web Isolation is the user-friendliness of the solution."
 

Cons

"We're still struggling with the use of RDP through PSMs."
"The web access piece needs improvement. We have version 9.5 or 9.9.5, and now we have to upgrade to version 10."
"Their support can be better. Their SLA timings are higher than others."
"They could improve CyberArk Privileged Access Manager by providing more reports. If I need to know the 10 most-used accounts for this week, that functionality can be made available in the reports."
"There is a little bit of confusion in the implementation part, especially when one tries to understand the actual working of the product."
"CyberArk has brought a feature called Vendor Team Manager, but it does not provide full access. It requires the vendor team leader to be onboarded as a local account instead of using their email address. Improvements could be made to onboard the vendor team leaders using their email, allowing them to manage their own team. That would greatly reduce the overhead in managing vendor team members."
"I think they can improve account onboarding. For instance, you have to use the Password Vault utility, whereas in Thycotic I think there is a feature in the user interface that allows you to upload your account with an Excel file. So I'd like to have a similar thing in CyberArk."
"What needs to be improved in CyberArk Enterprise Password Vault is their customer support, particularly in terms of responsiveness, willingness to help, and being more understanding. The initial setup and upgrade process for the solution is complex and can only be done by CyberArk, so this is another area for improvement."
"Symantec Web Isolation could improve by reducing licensing costs."
 

Pricing and Cost Advice

"Pricing is a problem. CyberArk is expensive compared to other products I know. It is similar to buying a German car. It comes with all the bells and whistles, but some companies may find it too expensive."
"I'm a technician so I don't handle the licensing for CyberArk Privileged Access Manager, but I know that the price for the core license is about €140 per year. There's another type of license, the external vendor license, and that's about €600 and you can manage twenty devices. From what I know, the price for one device in a subscription is about €65 per year. You can buy the CyberArk Endpoint Privilege Manager too, or you can buy some other application or application license with CyberArk Privileged Access Manager, but all other features, such as the Analytics Server is included in the basic CyberArk license. With WALLIX, you need to buy separate licenses for the features."
"The main problem for the tool is its licensing. I work for a really big company. When you try to develop this as a service, usually you work with leverage teams who are formed with dozens of members. You might dedicate one FTE, or less, for something, e.g., an antivirus administrator. You might have half an FTE's effort dedicated to administering the antivirus, but then you have a team of about 30 users who might access that ticket. The problem is that CyberArk eliminated the possibility of concurrent users years ago. This is a big problem for companies who work with leverage teams. You need to pay for everyone. 40 licenses are used by 20 or 30 people. This is a big problem because licenses are not precisely cheap."
"The price of CyberArk support could be a little bit less. Otherwise, pricing is fine."
"The price of the solution is reasonable."
"CyberArk Privileged Access Manager is more expensive than its competitors, such as BeyondTrust, Delinea, and ManageEngine PAM360."
"I focus more on the technical side, but I hear customers say that if CyberArk was more affordable, they might have acquired more licenses. Some clients consider alternative solutions due to pricing concerns."
"This product is very expensive."
"The licensing cost of Symantec Web Isolation is high."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
11%
Construction Company
6%
Computer Software Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise42
Large Enterprise175
No data available
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
My thoughts on the pricing of CyberArk Privileged Access Manager depend entirely on the vendors' requirements. If they want their things to be secure, they have to spend accordingly. We have four t...
What needs improvement with CyberArk Privileged Access Manager?
I believe account discovery and rolling support need to be improved. Account discovery is important when integrating with other systems, as other PAM solutions can perform account discovery and onb...
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Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
Fireglass
 

Overview

 

Sample Customers

Rockwell Automation
Jefferies
Find out what your peers are saying about CyberArk, One Identity, Okta and others in Privileged Access Management (PAM). Updated: June 2026.
900,644 professionals have used our research since 2012.