Cybereason Endpoint Detection & Response vs Datto Endpoint Detection and Response (EDR) comparison

Cybereason Endpoint Detection & Response and Datto Endpoint Detection and Response (EDR) are competitive EDR solutions. Datto Endpoint Detection and Response (EDR) is considered superior due to its robust features, making users feel it is worth the price.

Features: Users value Cybereason Endpoint Detection & Response's advanced threat detection, automated response, and detailed incident reporting. Datto Endpoint Detection and Response (EDR) is recognized for seamless threat monitoring, rapid response mechanisms, and integration capabilities. Datto's extensive integration and monitoring features give it an edge.

Room for Improvement: Cybereason Endpoint Detection & Response users suggest enhancements in scalability, reducing false positives, and operational efficiency. Datto Endpoint Detection and Response (EDR) users recommend better reporting features, a more user-friendly setup process, and improvements in user experience and reporting.

Ease of Deployment and Customer Service: Cybereason Endpoint Detection & Response is praised for straightforward deployment and responsive customer service. Datto Endpoint Detection and Response (EDR) is noted for easy deployment but receives less favorable feedback on customer service responsiveness. Cybereason stands out for its superior customer service experience.

Pricing and ROI: Cybereason Endpoint Detection & Response is favored for its reasonable setup cost and positive ROI feedback. Datto Endpoint Detection and Response (EDR) is seen as more expensive but delivers a strong ROI due to its extensive features. Cybereason offers better cost efficiency, while Datto's ROI justifies its higher costs.