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CrowdStrike Falcon vs Datto Endpoint Detection and Response (EDR) comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 13, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
5th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
122
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (3rd), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
CrowdStrike Falcon
Ranking in Endpoint Detection and Response (EDR)
1st
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
205
Ranking in other categories
Endpoint Protection Platform (EPP) (3rd)
Datto Endpoint Detection an...
Ranking in Endpoint Detection and Response (EDR)
47th
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.8%, down from 3.8% compared to the previous year. The mindshare of CrowdStrike Falcon is 6.8%, down from 10.0% compared to the previous year. The mindshare of Datto Endpoint Detection and Response (EDR) is 1.1%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
CrowdStrike Falcon6.8%
Cortex XDR by Palo Alto Networks3.8%
Datto Endpoint Detection and Response (EDR)1.1%
Other88.3%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
JW
Senior Security Engineer at a financial services firm with 10,001+ employees
Centralized endpoint protection has strengthened compliance and accelerated incident response
There are a number of areas that I only touch a handful of times, but when I get in there, I realize why I don't do that. The main area would be within the support area. The support bot is not really as smart as you would expect it, especially in this day and age of LLM and other capabilities that I know CrowdStrike Falcon is already capable of doing. Additionally, I would appreciate a little bit more easy to read insights of some of the dashboards or maybe manipulation of the dashboards. It is still a little cumbersome to build custom dashboards and it's not as intuitive as you would think. Documentation is abysmal and needs to be improved dramatically. I know that there's a big effort to do this, however, even the new effort is honestly worse than it was before. Those are definitely major areas of improvement, just more in the usability of the features.
reviewer2406663 - PeerSpot reviewer
Director at a computer software company with 11-50 employees
Effective risk response, easy deployment, and enhanced security
They use Datto EDR as part of the solutions that we supply Datto EDR has helped reduce overall security incident costs by fifteen percent. The ease of deployment has been good, and the responsiveness of the application to risks has been quite effective. The inclusion of web filtering would be…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use Cortex XDR by Palo Alto Networks for its ability to detect based on behavior rather than simple virus scan to prevent malicious activities."
"It has absolutely improved the way our organization functions, we are more secure, it is giving us more peace of mind, and it has found malicious activity happening on our endpoints that probably would not have been detected if we didn't have it."
"Cortex is a very good total solution on the endpoints."
"The anti-exploit is impenetrable."
"Their XDR agent and their behavioral indicators of compromise (BIOC) are pretty nice. Their managed threat hunting is also pretty nice. They also have WildFire, which is a service for actively looking for malware. It's quite useful."
"One of the things that I enjoy the most is using policy extensions. It's like having host firewalls to control USB connections. I think it's a wonderful tool to restrict use when connecting to our computers. Another important tool is Home Insights. That is an add-on to the Cortex solution. I like that because we can see all the vulnerabilities in the environment and control what assets are connected to our network."
"The solution allows us to gain remote access without the user's knowledge and take the necessary actions on the device."
"The product is very good, it has caught a lot of exploits that most products would not."
"I haven't had any issues with bugs or glitches. I haven't had a problem with stability so far."
"The benefits of having multiple security capabilities on a single platform like CrowdStrike Falcon are significant."
"Their endpoint is pretty flawless. There is no lag on the machines at all. Even though I have a good overview of all the machines, that's pretty much the most valuable feature of CrowdStrike Falcon."
"CrowdStrike Falcon has affected the workload or productivity of my security team considerably better, because now I have visibility of what is happening within the organization from an identity perspective and a security perspective."
"I like the vulnerability assessment and proactive hunting features of CrowdStrike Falcon."
"The Insight feature is one we found the most useful."
"CrowdStrike Falcon helps my security team quickly respond to alerts escalated from the Falcon Complete team and has minimized the business impact of potential compromises."
"The managed services are distinguished, responsive, dynamic, flexible, and assertive when taking action."
"The most valuable feature of Datto EDR is the visibility of the endpoints."
"The ease of deployment has been good."
"The insight that the solution provides is the most valuable aspect. The security scanning they do is excellent."
"Datto Endpoint Detection and Response is a perfect product for endpoint security."
 

Cons

"Currently, if you use Palo Alto endpoint protection as the only solution it's very complicated to remove pre-existing threats."
"There are some third-party solutions that are difficult to integrate with, which is something that can be improved."
"Product might have some bugs."
"Cortex XDR could be improved with more GUI features."
"In an upcoming release, the solution could improve by proving hard disk encryption. If it could support this it would be a complete solution."
"The configuration could be simplified. I would like to see better protection, specifically to protect email applications."
"The GUI could be improved."
"I don't like that they have different types of licenses. For example, if users select a license, they think they will have all the platforms they need to improve their network or security. But after some time, Palo Alto Networks changed their licensing, and some of the features that, for example, were free at the beginning now have a cost. I think the integration can be improved. For example, a lot of tools are just integrated through APIs."
"Improvement is always possible. It's challenging to gauge how much future mitigation is provided, especially since we've only been using the product for about one and a half years. Every product faces this challenge because nothing is ever completely foolproof. So, besides relying on technology, we also focus on increasing our staff's awareness of security issues. Feedback from my colleagues suggests that the reporting and dashboarding of incidents could be improved."
"The solution could improve the policies themselves. It would be helpful if there were cost-cutting measures."
"Support, particularly related to after-sales and after deployment, could be improved a bit. If you need to connect to support, it takes at least a day to reach the support team and get a proper reply."
"The price is too high. When we are reaching a new renewal, management always asks what's going on in the market."
"CrowdStrike Falcon by itself does not supply in-depth reporting."
"I have worked with their technical support on several problems that were never fully resolved."
"This solution lacks basic functionality, such as being able to perform on-demand scanning."
"Deployment in cloud environments is challenging. Another concern is CrowdStrike's GUI. It changes annually, making it hard to work and find options."
"The solution should allow the automation of playbooks."
"The solution could improve by having more deployment methods."
"The deployment of the solution right now is terrible. We find it to be very bad. It could be improved enormously."
"The inclusion of web filtering would be good."
 

Pricing and Cost Advice

"Very costly product."
"Its pricing is kind of in line with its competitors and everybody else out there."
"It is "expensive" and flexible."
"The pricing is a little high. It is per user per year."
"Licensing for Palo Alto Networks Cortex XDR can be costly, especially when it comes to a hundred users. A license is required for each user, and the subscription must be renewed on a yearly basis."
"The solution has one subscription for endpoint protection and one subscription for detection and response. The two licenses combined give you the BRO version."
"This is an expensive solution."
"It has reasonable pricing for the use cases it provides to the company."
"The pricing will depend upon your volume of usage."
"I do not have experience with the cost or licensing of the product."
"The cost of CrowdStrike Falcon in Latin America seems high relative to the economic conditions in the region."
"The product is expensive."
"CrowdStrike Falcon is more expensive than other EDR solutions with similar features."
"While CrowdStrike Falcon offers significant security benefits, its high price point might make it prohibitively expensive for many small and medium-sized businesses, including companies like ours."
"Pricing and licensing seem to be in line with what they offer. We are a smaller organization, so pricing is important. Obviously, we would make a business case if it is something we really needed or felt that we needed. So, the pricing is in line with what we are getting from a product standpoint."
"The price of CrowdStrike Falcon is reasonable."
"Datto Endpoint Detection and Response is not an expensive solution."
"There is an annual license to use this solution. The price of the solution can be expensive depending on the company."
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Top Industries

By visitors reading reviews
Comms Service Provider
14%
Outsourcing Company
12%
Construction Company
10%
Manufacturing Company
10%
Financial Services Firm
10%
Outsourcing Company
10%
Manufacturing Company
10%
Computer Software Company
7%
Comms Service Provider
11%
Computer Software Company
7%
Manufacturing Company
7%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise21
Large Enterprise57
By reviewers
Company SizeCount
Small Business62
Midsize Enterprise54
Large Enterprise103
No data available
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing u...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never pu...
Is Crowdstrike Falcon better than Trend Micro Deep Security?
I like that Crowdstrike allows me to easily correlate data between my firewalls. What’s most useful for my needs is t...
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Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface, CrowdStrike Falcon Platform
Infocyte HUNT
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Information Not Available
Check Point Software, PwC, Grant Thornton, AT&T, DHL, U.S. Department of Defense
Find out what your peers are saying about CrowdStrike Falcon vs. Datto Endpoint Detection and Response (EDR) and other solutions. Updated: September 2026.
920,929 professionals have used our research since 2012.