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Cybereason XDR vs Netsurion comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Extended Detection and Response (XDR)
4th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
118
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (5th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Cybereason XDR
Ranking in Extended Detection and Response (XDR)
22nd
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Netsurion
Ranking in Extended Detection and Response (XDR)
42nd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (21st), Security Information and Event Management (SIEM) (48th), SOC as a Service (7th), Managed Detection and Response (MDR) (31st)
 

Mindshare comparison

As of September 2026, in the Extended Detection and Response (XDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 4.8%, down from 6.1% compared to the previous year. The mindshare of Cybereason XDR is 1.3%, up from 0.9% compared to the previous year. The mindshare of Netsurion is 1.1%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks4.8%
Cybereason XDR1.3%
Netsurion1.1%
Other92.8%
Extended Detection and Response (XDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Peter Nowak - PeerSpot reviewer
Business Development Manager for Cybereason at Bechtle
Integration of multiple firewalls enables advanced threat detection
The integration of data from firewalls and Active Directory is most valuable. Cybereason XDR facilitates two-way communication, where the firewall sends data to the Cybereason system, and it can communicate with the firewall to stop unwanted communication. Customers can deal with multiple types of firewalls with ease. The behavioral analytics help detect advanced threats when attackers use existing software. The multilayered protection approach, including NGAV, integrates XDR detection with antivirus to assess and counter threats effectively.
John-Berry - PeerSpot reviewer
Information Technology Manager at ProfitSolv
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is that you can select remote access of any machine for sandboxing."
"The stability of the solution is very good. We have about 100 users on it right now, and we use it twice a week."
"The stability of this product is very good."
"The initial setup is pretty easy."
"There has been a significant reduction of approximately 70% to 80% in our internal MTTR and MTTD metrics, now around five to eight minutes whereas previously it was hours, which has helped tremendously."
"The anti-exploit is impenetrable. We chose Traps because it is the only product that we were not able to get anything past."
"It has a higher cost than other solutions, like CrowdStrike or Microsoft’s EDR tools, but it reduces the cost of our operations because it’s a new generation antivirus tool."
"Implementing Cortex XDR by Palo Alto Networks has had a significant impact on my security analyst workload because it becomes much easier."
"The integration of data from firewalls and Active Directory is most valuable."
"Cybereason XDR's most useful feature is the investigation."
"The solution has an investigation feature, which is useful for building storylines."
"Netsurion's security operations center is critical for us because they provide 24/7 monitoring, we've never had another company meet the same need in the past, and it's a valuable tool to have."
"Their SOC team manages vulnerability management and IOC reviews. They stop bad processes when they happen. The best thing is their weekly reviews of what has been going on in the infrastructure as well as the things that they see and what we should look out for."
"The product satisfies our compliance, and thus, all of our auditors."
"I really appreciate the fact that the dashboard breaks everything down into a pretty easy view for me... It shows what changes are happening to privileged user accounts, access and identity, what's cropping up. It shows application activity and whether we've got system resources that aren't online and being found anymore. It's a pretty simple, easy, quick hit and there are the supporting logs behind it. If I need to drill down further, I can do that quickly. It's very effective."
"EventTracker is exactly that; it's giving me all of the features and functions that we need to do our jobs, and at a price point that's incredibly attractive."
"We use those standard reports every day and monitor them, and it probably saves us three hours a day because the solution is doing the consolidation of the log files for us."
"Of all the products and vendors that we've used, I've never had a more positive experience with a support team than with EventTracker's support team."
"EventTracker has increased productivity and saved us time, absolutely."
 

Cons

"The server sometimes stops continuously to check things so it would be helpful to receive access updates or technical reasons."
"There is a severe gap in functionality between Windows, Linux, and Mac versions. For example all folder restriction settings are Windows only. Traps 5.0+ does not have SAML / LDAP integration."
"The tool needs to be improved in terms of integration and interface."
"They are charging for Network Traffic Analyzer (NTA) services, so if the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better."
"It automatically detects security issues. It should be able to protect our network devices while operating autonomously."
"The onboarding process could be better."
"The MAC agent is not as robust feature-wise as the PC version."
"For Cortex XDR by Palo Alto Networks, if I had to point out improvements, I would say the UI is still somewhat difficult for beginners."
"The one thing we sometimes have issues with is its integration with other security applications like antiviruses."
"Cybereason's customer support could be better."
"There could be more integrations with other data sources like NDR systems."
"Customer service is rated as a five out of ten. When they work and reach the right level, they are helpful, but getting to the right person can be time-consuming."
"Their SOC team can't understand our network because they haven't worked in the actual company. This does negatively affect security posture, e.g., if you don't have knowledge about the network, then you will miss things."
"Where there is an opportunity for improvement is in the interface used for performing the searches."
"With version 8, there are quite a few things; the query tool was one of the big ones, and the query speed was one of the big ones, but they've made some great strides between versions 8 and 9."
"The agents on the endpoints seem to fail quite a bit, requiring manual involvement from the local administrators. I would like to see their product be much more ad hoc and update automatically."
"Where there is an opportunity for improvement is in the interface used for performing the searches. You have to understand Elasticsearch search too well for the security team to be able to take really full advantage of that part of the product. It's not as intuitive as I would like it to be for new staff coming in. The general query capability is a little bit challenging."
"I'd like to see improvement in the ease of generating reports. It seems fairly cumbersome whenever you decide to start tracking new categories of events. It seems a little kludgy when trying to generate those reports."
"The MITRE ATT&CK framework could be faster when identifying and understanding sophisticated threats. Whenever something happens, we usually get notified a couple hours later."
"Probably the biggest thing is just: Can I search for this and what's the best way to do it? If I'm looking for two events versus a singular event, I just throw it back at them. They're the experts on it."
 

Pricing and Cost Advice

"The tool's price is moderate."
"Cortex XDR by Palo Alto Networks is quite an expensive solution."
"It has a higher cost than other solutions, like CrowdStrike or Microsoft’s EDR tools, but it reduces the cost of our operations because it’s a new generation antivirus tool."
"The price of the solution could be reduced. I have customers that have voiced that the solution is good for the value but if I want to sell more of the solution the price reduction would help."
"It is "expensive" and flexible."
"The cost depends on your chosen license type, like Pro or other licenses."
"Cortex XDR’s pricing is very reasonable."
"We didn't have to pay any additional fee for the cloud instance. It just came with the renewal, which was nice."
"The solution is cheaper than Microsoft Defender. It has a subscription and no standard license."
"It is a bit expensive as compared to some of the other products that have come out in recent years. Expense-wise, the only downside is that it is not cheap."
"We put together the package of what we needed. It was based pretty much on the number of agents that we were deploying. If we needed to manage logging from certain specific applications, like Active Directory and SQL Server, there has been no additional cost for that. We had agents deployed for those specific servers and the applications were included, then there was just an additional installation that they had to do for us."
"I don't know if the pricing is by the seat but we're paying about $20,000 to 25,000 a year. On top of that, we pay for the managed support services. That runs us about another $35,000 or $40,000 a year."
"We have seen time and cost savings. It prevents us from having to hire specialized people for this type of work. We would need to hire six staff members to accommodate the same service."
"EventTracker's subscription-based model is interesting as far as yearly license type stuff. It's nice because you know what it's going to be next year. We haven't really looked at any other solutions. The pricing at the time compared to the other solutions was a lot less. A couple of years ago, we actually looked at Splunk. The amount in Splunk's licensing model is based on 20 gigs a day, or something like that. Based on our number of logs and stuff that we were already generating, the costs would be substantially more for the amount of logs that we would be getting."
"When we first got the EventTracker product, we were using SIEM Simplified. At the time they didn't call it that, but it was more of a service thing. So, there was a bit more hand-holding and getting stuff set up, along with failure reports, that they did during the first one to two years. Then, we decided that the the additional money to have someone do these daily reports wasn't terribly useful, so we discontinued that service."
"The pricing and licensing seem very reasonable. The managed service part of it feels like it gives me the equivalent of a full-time engineer for a lot less money. So, I feel it's a good value."
"Netsurion's pricing is competitive. At the same time, they're the only ones who do what we want to do the way we want it. I can't say we would've paid more, but we would've had to have come up with our own solution if they weren't providing that."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Comms Service Provider
12%
Construction Company
11%
Financial Services Firm
9%
Manufacturing Company
12%
Outsourcing Company
11%
Computer Software Company
9%
Performing Arts
8%
Outsourcing Company
19%
Construction Company
12%
Performing Arts
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise21
Large Enterprise55
No data available
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise7
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What needs improvement with Cybereason XDR?
There could be more integrations with other data sources like NDR systems. Additionally, technical support has been s...
What is your primary use case for Cybereason XDR?
I use Cybereason XDR for customers who don't have a SOC or managed SOC yet and want to be protected on more than thei...
What advice do you have for others considering Cybereason XDR?
I rate Cybereason XDR a nine out of ten. I recommend having hands-on experience and doing some threat hunting to fami...
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Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
No data available
Netsurion Managed Threat Protection, Netsurion EventTracker
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
MOTOROLA MOBILITY
The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
Find out what your peers are saying about Cybereason XDR vs. Netsurion and other solutions. Updated: August 2026.
913,924 professionals have used our research since 2012.