USM Anywhere and CylanceOPTICS are two leading cybersecurity solutions. CylanceOPTICS has the upper hand with advanced features, while USM Anywhere is preferred for its pricing and customer support.
Features: USM Anywhere is noted for its extensive integration capabilities, real-time threat detection, and intuitive nature. CylanceOPTICS excels in AI-driven analysis, automated response, and sophisticated analytics.
Room for Improvement: USM Anywhere could enhance its reporting functionalities, offer more scalability options, and improve user accessibility. CylanceOPTICS needs a more user-friendly setup process, better technical support, and more extensive documentation.
Ease of Deployment and Customer Service: USM Anywhere is praised for straightforward deployment and prompt customer service. CylanceOPTICS's deployment is more complex but offers technical capabilities that compensate. Customer service for CylanceOPTICS needs improvement.
Pricing and ROI: USM Anywhere is commended for competitive pricing and promising ROI. CylanceOPTICS, while more expensive, justifies its cost through high-value features and effective threat prevention, providing solid ROI. Users find USM Anywhere more cost-effective, while CylanceOPTICS is valued for superior technology.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
In Cortex XDR by Palo Alto Networks, most of the remediation is automated and the accuracy is quite good.
Many customers observe a return on investment with CylanceOPTICS since it works effectively without the need for an internet connection.
Customers see ROI as they save on staff and other resources.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
When it comes to technical support provided by BlackBerry, my experience has been somewhat slow; if a problem arises, we often have to wait for a reply.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
I think scalability for Cortex XDR by Palo Alto Networks is good.
USM Anywhere faces scalability issues because of a 60 TB limit.
Cortex remains fast and responsive, even with increasing data and alerts.
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Cortex XDR is stable, offering high quality and reliable performance.
Regarding stability, I have no complaints as CylanceOPTICS has proven to be totally stable, and as of now, we have not encountered any instability.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Whenever a ticket is raised by one of our customers, we have to wait for responses which can take a whole day due to the time zone differences, and a local team could expedite this process.
There are scalability issues due to a 60 TB limit, which restricts its use for large customers like banks.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
In terms of cost, I find CylanceOPTICS to be reasonable; it's not overly expensive, nor is it at the lower end of the market—it's positioned in the medium range.
The pricing is amazing and really cheap.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
The 365-day block query is a major feature.
| Product | Mindshare (%) |
|---|---|
| Cortex XDR by Palo Alto Networks | 3.4% |
| USM Anywhere | 0.8% |
| CylanceOPTICS | 0.6% |
| Other | 95.2% |



| Company Size | Count |
|---|---|
| Small Business | 44 |
| Midsize Enterprise | 20 |
| Large Enterprise | 47 |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 2 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 64 |
| Midsize Enterprise | 29 |
| Large Enterprise | 25 |
Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.
Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.
What are the key features of Cortex XDR?Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.
Our cloud-native BlackBerry® Optics provide visibility, on-device threat detection and remediation across your organization. In milliseconds. And our EDR approach effectively and efficiently hunts threats while eliminating response latency. It’s the difference between a minor security event—and one that’s widespread and uncontrolled.
USM Anywhere centralizes security monitoring of networks and devices in the cloud, on premises, and in remote locations, helping you to detect threats virtually anywhere.
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