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CrowdStrike Falcon vs CylanceOPTICS comparison

CrowdStrike and BlackBerry are both solutions in the Endpoint Detection and Response (EDR) category. CrowdStrike is ranked #1 with an average rating of 8.7, while BlackBerry is ranked #28 with an average rating of 7.8. CrowdStrike holds a 16.3% mindshare in EDR, compared to BlackBerry’s 0.2% mindshare. Additionally, 96% of CrowdStrike users are willing to recommend the solution, compared to 80% of BlackBerry users who would recommend it.
CrowdStrike Falcon
Read 126 CrowdStrike Falcon reviews
  • 30,793 Views
  • 22,418 Comparison Views
96% willing to recommend
CylanceOPTICS
Read 11 CylanceOPTICS reviews
  • 420 Views
  • 200 Comparison Views
80% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 9, 2025

CrowdStrike Falcon and CylanceOPTICS compete in the endpoint protection solutions category. CrowdStrike Falcon appears to have an upper hand in user preference due to its intuitive setup and robust detection capabilities, while CylanceOPTICS is known for its strong AI-powered threat prevention.

Features: CrowdStrike Falcon offers real-time threat intelligence, comprehensive incident response capabilities, and robust detection. CylanceOPTICS provides strong preventive measures, AI-driven threat prevention, and proactive protection against threats before they impact the system.

Room for Improvement: CrowdStrike Falcon users highlight the need for improved offline protection, more granular policy configurations, and enhanced reporting features. CylanceOPTICS users seek better integration with third-party tools, more detailed alerting mechanisms, and improved automated responses.

Ease of Deployment and Customer Service: CrowdStrike Falcon is known for its seamless cloud-based deployment and responsive customer support. CylanceOPTICS has a straightforward installation process but users report slower customer service response times.

Pricing and ROI: CrowdStrike Falcon has higher setup costs but delivers strong ROI through effective threat mitigation. CylanceOPTICS is cost-effective and its AI-driven approach provides satisfactory ROI justifying the expenses.

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To learn more, read our detailed CrowdStrike Falcon vs. CylanceOPTICS Report (Updated: March 2025).
Buyer's Guide
CrowdStrike Falcon vs. CylanceOPTICS
March 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrowdStrike Falcon
Ranking in Endpoint Detection and Response (EDR)
1st
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
126
Ranking in other categories
Security Information and Event Management (SIEM) (6th), Endpoint Protection Platform (EPP) (2nd), Identity Management (IM) (6th), Threat Intelligence Platforms (2nd), Active Directory Management (2nd), Extended Detection and Response (XDR) (1st), Attack Surface Management (ASM) (1st), Ransomware Protection (1st), Identity Threat Detection and Response (ITDR) (3rd), AI-Powered Cybersecurity Platforms (1st), Continuous Threat Exposure Management (CTEM) (1st)
CylanceOPTICS
Ranking in Endpoint Detection and Response (EDR)
28th
Average Rating
7.4
Reviews Sentiment
4.5
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of CrowdStrike Falcon is 16.3%, up from 15.0% compared to the previous year. The mindshare of CylanceOPTICS is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

Chintan-Vyas - PeerSpot reviewer
Easy to set up with good behavior-based analysis but needs a single-click recovery option
Most organizations are currently looking for a scheduled scan to meet their compliance needs. Other players like Symantec and Trend Micro, FireEye, et cetera, are still providing the signature-based regular scheduled scans also, which is not available in CrowdStrike. That is one parameter that we feel should be there in CrowdStrike. CrowdStrike is only working on the dynamic or the files under execution. CrowdStrike is not scanning the static files. The product could be more accurate in terms of performance. We'd like to have a single-click recovery option. With some machines getting corrupted by malware, we need an easy way to start with a blank slate if things happen. That one feature should be there in the EDR.
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HERNAN RODRIGUEZ - PeerSpot reviewer
Easy to use
CylanceOPTICS is easy to use.  The product's technical support is slow.  I have been using the product for three years.  CylanceOPTICS is easy to use.  I rate the solution a nine out of ten. 
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"CrowdStrike Falcon's most valuable feature is the fact that it's not getting in the way of our workforce and their workflow."
"I like the vulnerability assessment and proactive hunting features of CrowdStrike Falcon."
"This solution has made the lives of the IT staff much easier, compared to the previous one."
"CrowdStrike Falcon's scalability is good. We have thousands of students using this solution."
"We haven't had any infections or down time."
"Scalability is good. We have had no issues with it."
"The detection and response console is the most valuable feature."
"From what we have seen, it is very scalable. We have recently acquired a company where someone had a ransomware attack when we joined networks. Within the course of just a few days, we were able to easily get CrowdStrike rolled out to about 300 machines. That also included the removal of that company's legacy anti-malware tool."
More CrowdStrike Falcon pros
"The most valuable feature is the ability to respond to zero-day and unknown threats."
"The initial setup was fairly straightforward. To get a large health care organization sorted, we had to create exemptions because some of the scripts and some of the automations were broken."
"CylanceOPTICS is pretty stable."
"It is a bit early in our evaluation process to give proper feedback, although so far, the overall feedback is good."
"The solution has a high level of trust in the industry."
"Cylance is not a signature-based protection solution and instead works proactively using AI and ML models to patrol for malicious behavior."
"It automatically blocks the threats, helping us investigate if they harm the environment."
"CylanceOPTICS is easy to use."
More CylanceOPTICS pros
 

Cons

"It does take more time to scan than other solutions."
"CrowdStrike Falcon could be enhanced by extending its security capabilities to include NDR and XDR."
"They offered a white glove service that was extremely costly. When we got into it, we saw it was relatively easy. If I was being nitpicky, I'd say that I don't like being sold something that's unnecessary. That's the only downside I've seen to the solution."
"They should provide us with good visibility for everything."
"We sometimes get false positives."
"The KDR solution is immature. They do not have much preemption in ITDR. Threat prevention should be their first priority, and false positive reductions are needed."
"It would be nice if the dashboard had some more information upfront, and looked a little better."
"Too many false positives."
More CrowdStrike Falcon cons
"The reporting is very weak and not very good at all."
"The product's initial setup process could be easy."
"The tools are ineffective. It flags a lot of things. To give you an example, it detected Google Chrome and blocked the user's access to it. That it mistook for malicious, which turned out to be a false positive."
"The technical support could be improved although it's probably better than you get with a lot of the other traditional antivirus solutions"
"It takes more time to investigate or dig up and understand what's going on."
"CylanceOPTICS could benefit from more granular control in the timeline-building process. Ideally, users would be able to drill deeper into the analysis rather than have the machine dictate the direction."
"The product's technical support is slow."
"The detection component is something that they have to work on."
More CylanceOPTICS cons
 

Pricing and Cost Advice

"The pricing of CrowdStrike Falcon is competitive."
"The price of CrowdStrike Falcon could be better. It is very expensive, we pay approximately $900 per month for the licenses. There are not any additional fees."
"We are on an annual subscription for the solution. There are not any additional costs."
"I would like them to further reduce the price, because it is quite pricey at the moment."
"When it comes to licensing, customers can choose a bundle or select licences based on the specific features they would like access to. This solution comes with premium pricing. It is approximately 20 to 30% more expensive than competing solutions."
"The pricing could be reduced. If it was more reasonable that would be great."
"CrowdStrike Falcon's price is good."
"Our licensing fees were between $50,000 and $60,000 per year, which was pretty expensive for a small business."
More CrowdStrike Falcon pricing and cost advice
"I would rate the pricing a three out of five."
"CylanceOPTICS is probably priced equal to other EDRs in the market."
"We pay for the number of endpoints we have and that is about it. On a monthly basis, the licensing cost is $55 per user."
"The pricing for CylanceOPTICS is very good; I would rate it around a nine on a scale of one to ten, with ten being the lowest. It's one of the most affordable options I've seen."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
10%
Manufacturing Company
9%
Government
7%
Manufacturing Company
20%
Computer Software Company
17%
Government
8%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions that are very scalable, secure, and user-friendly. Cortex XDR by Palo Alto offers ...
See all answers
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
See all answers
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never push your machine hardware to "test", you don't have the usual "scan now" feature ...
See all answers
What do you like most about Blackberry Optics?
I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none.
See all answers
What is your experience regarding pricing and costs for Blackberry Optics?
CylanceOPTICS is probably priced equal to other EDRs in the market. Price-wise, considering what it has to offer, you could probably get a better product.
See all answers
What needs improvement with Blackberry Optics?
The solution's contextual analysis is sometimes not very clear compared to some modern EDRs like CrowdStrike. Compared to other EDR tools, CylanceOPTICS lacks some information. It takes more time t...
See all answers
 

Comparisons

Microsoft Defender for Endpoint vs CrowdStrike Falcon Logo
Microsoft Defender for Endpoint vs CrowdStrike Falcon
Compared 6% of the time
Kaspersky Endpoint Detection and Response vs CrowdStrike Falcon Logo
Kaspersky Endpoint Detection and Response vs CrowdStrike Falcon
Compared 5% of the time
Microsoft Defender XDR vs CrowdStrike Falcon Logo
Microsoft Defender XDR vs CrowdStrike Falcon
Compared 4% of the time
Kaspersky Endpoint Security for Business vs CrowdStrike Falcon Logo
Kaspersky Endpoint Security for Business vs CrowdStrike Falcon
Compared 3% of the time
Symantec Endpoint Security vs CrowdStrike Falcon Logo
Symantec Endpoint Security vs CrowdStrike Falcon
Compared 3% of the time
More CrowdStrike Falcon Competitors
Rapid7 InsightIDR vs CylanceOPTICS Logo
Rapid7 InsightIDR vs CylanceOPTICS
Compared 46% of the time
More CylanceOPTICS Competitors
 

Product Reports

Buyer's Guide
CrowdStrike Falcon
April 2025
CrowdStrike Falcon reportDownload CrowdStrike Falcon product report
Buyer's Guide
CylanceOPTICS
April 2025
CylanceOPTICS reportDownload CylanceOPTICS product report
 

Also Known As

CrowdStrike Falcon, CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface
No data available
 

Overview

CrowdStrike Falcon provides endpoint protection and threat intelligence using a cloud-based platform for real-time detection and response. Its minimal impact on system performance and ease of deployment are key benefits along with advanced logging and reporting for compliance and forensic analysis.

CrowdStrike Falcon is known for its efficacy in identifying malware, ransomware, and sophisticated cyber threats. The platform's cloud-native architecture and advanced AI capabilities ensure comprehensive endpoint visibility and rapid response times. Users appreciate the lightweight agent and seamless deployment process, along with detailed reporting features. Integration with security tools and efficient customer support are essential features, although some users highlight high pricing, occasional detection delays, and challenges with integration. Frequent alerts and the mobile app's performance are areas for improvement.

What are the key features of CrowdStrike Falcon?

  • Real-time Threat Detection: Provides immediate threat identification and response.
  • Lightweight Agent: Minimal impact on system performance.
  • Cloud-native Architecture: Ensures flexibility and scalability.
  • Advanced AI Capabilities: Enhances threat detection and prevention.
  • Comprehensive Endpoint Visibility: Complete insight into endpoint activities.
  • Detailed Reporting: Facilitates compliance and forensic analysis.
  • Security Tool Integration: Seamless integration with other tools.
  • Efficient Customer Support: Robust support services.

What are the benefits or ROI of CrowdStrike Falcon?

  • Improved Threat Detection: Identifies sophisticated threats, reducing risk.
  • Enhanced System Performance: Lightweight agent ensures minimal disruption.
  • Faster Response Times: Swift reaction to incidents minimizes damage.
  • Better Compliance: Detailed logs meet regulatory requirements.
  • Streamlined Deployment: Easy to implement with minimal downtime.

In industries like finance, healthcare, and retail, CrowdStrike Falcon is often used for critical security due to its robust threat detection capabilities. Financial firms value its rapid response and detailed reporting for compliance, while healthcare providers appreciate the minimal system performance impact. Retailers benefit from its comprehensive endpoint visibility and integration with other security tools.

CrowdStrike

Our cloud-native BlackBerry® Optics provide visibility, on-device threat detection and remediation across your organization. In milliseconds. And our EDR approach effectively and efficiently hunts threats while eliminating response latency. It’s the difference between a minor security event—and one that’s widespread and uncontrolled.

BlackBerry
 

Sample Customers

Information Not Available
Cerdant, Washoe County School District
Buyer's Guide
CrowdStrike Falcon vs. CylanceOPTICS
March 2025
Free Report: CrowdStrike Falcon vs. CylanceOPTICS
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