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Dameware Remote Support vs Imanami GroupID comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dameware Remote Support
Ranking in Active Directory Management
19th
Average Rating
8.6
Number of Reviews
3
Ranking in other categories
Remote Access (29th)
Imanami GroupID
Ranking in Active Directory Management
15th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
3
Ranking in other categories
User Provisioning Software (16th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (35th)
 

Mindshare comparison

As of June 2026, in the Active Directory Management category, the mindshare of Dameware Remote Support is 2.6%, up from 0.1% compared to the previous year. The mindshare of Imanami GroupID is 3.1%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Active Directory Management Mindshare Distribution
ProductMindshare (%)
Imanami GroupID3.1%
Dameware Remote Support2.6%
Other94.3%
Active Directory Management
 

Featured Reviews

it_user323577 - PeerSpot reviewer
Tier1 - IT Support Technician at a comms service provider with 501-1,000 employees
We're able to see issues from the users' perspectives, but there are issues when connecting over VPN.
The ability to see issue from users perspective and installation of software. Worked well for awhile but issues with it connecting over VPN was a major drawback. We've been using it since 2009. We also utilize GoToAssist which has more features and runs smoother. It also allows us to send…
GV
Senior application Security Engineer at OneDigital Health and Benefits
Shows group analytics with good UI but needs improvement in GPO
The solution helps with group analytics.  Imanami GroupID's UI is good.  The product's implementation is complex. It should also work on GPO.  I have been using the solution for two years.  I rate the tool's stability an eight out of ten.  I rate Imanami GroupID's scalability an eight out of…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Using DameWare has made the troubleshooting process faster."
"It was very easy to install."
"The ability to control admin rights through AD groups allows the techs to have all of the rights that they would normally without adjustments on the backend of the product."
"For each job code, we go through and determine the access they're supposed to have to the system, and based on that job code, we use the query tool so that anybody who is in this job code gets these groups added to them, or conversely, if they change job codes, it removes the ones that they shouldn't have and adds the one they should, which runs every night so that the next day everybody has the job codes they're supposed to have."
"Imanami GroupID's UI is good."
"I have found the overall features to be useful."
 

Cons

"SolarWinds has a great KB but many of the articles are lacking updated information and the keyword search is lacking if you don't have previous experience with the product and encounter issues."
"Worked well for awhile but issues with it connecting over VPN was a major drawback."
"The mobile application needs to be improved and there should be chatbox features to allow users to easily reach out for assistance."
"The product's implementation is complex. It should also work on GPO."
"I'd like to see a better user interface. It works, but it is clunky. There should be better import and export of LDAP queries and better management tools."
 

Pricing and Cost Advice

Information not available
"It is on a yearly basis, and it has the product license fee and the support for it. So, there is the licensing fee, and there is the annual maintenance that includes the support. I don't remember exactly, but we're probably paying somewhere in the neighborhood of $20,000 to $30,000 for it per year. We've got a pretty large implementation of it, and for the amount that we do, it is a pretty good deal. I would rate it a four out of five in terms of pricing."
"The price of the solution is reasonable."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Computer Software Company
10%
Comms Service Provider
9%
Retailer
8%
Construction Company
18%
Manufacturing Company
11%
Media Company
10%
Comms Service Provider
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Also Known As

DameWare, SolarWinds DameWare, SolarWinds Dameware Remote Support
No data available
 

Overview

 

Sample Customers

Illinois School District
Grant Thornton LLP
Find out what your peers are saying about Dameware Remote Support vs. Imanami GroupID and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.