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Datadog vs ManageEngine Site24x7 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Datadog
Ranking in Network Monitoring Software
3rd
Ranking in IT Infrastructure Monitoring
2nd
Ranking in Cloud Monitoring Software
1st
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
188
Ranking in other categories
Application Performance Monitoring (APM) and Observability (1st), Log Management (3rd), Container Monitoring (1st), AIOps (1st), Cloud Security Posture Management (CSPM) (7th)
ManageEngine Site24x7
Ranking in Network Monitoring Software
64th
Ranking in IT Infrastructure Monitoring
49th
Ranking in Cloud Monitoring Software
32nd
Average Rating
8.0
Reviews Sentiment
8.2
Number of Reviews
1
Ranking in other categories
Server Monitoring (21st)
 

Mindshare comparison

As of April 2025, in the Network Monitoring Software category, the mindshare of Datadog is 3.5%, down from 4.7% compared to the previous year. The mindshare of ManageEngine Site24x7 is 0.1%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Kevin Palmer - PeerSpot reviewer
Useful log aggregation and management with helpful metrics aggregation
Datadog provides us value in three major ways: First, Datadog provides best-in-class functionality in many, if not all, of the products to which we subscribe (infrastructure, APM, log management, serverless, synthetics, real user monitoring, DB monitoring). In my experience with other tools that provide similar functionality, Datadog provides the largest feature set with the most flexibility and the best performance. Second, Datadog allows us to access all of those services in one place. Having to learn and manage only one tool for all of those purposes is a major benefit. Third, Datadog provides significant connectivity between those services so that we can view, summarize, organize, translate and correlate our data with maximum effect. Not needing to manually integrate them to draw lines between those pieces of information is a huge time savings for us.
Tanveer Khalid - PeerSpot reviewer
Infrastructure monitoring provides comprehensive and proactive alerts
One of the valuable features of this site is that it operates 24/7, monitoring my entire infrastructure, uptime, and related error issues. For example, it can monitor my network switches. The feature includes IP SLA to assess IP-based connections like static IPs. An alert is generated if issues occur, monitored through email notifications. It can also monitor Kubernetes, containers, FTP servers, and MSP features. The self-healing automation capability is also included.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Anything I've wanted to do, I found a way to get it done through Datadog."
"The ease of dashboard creation and alarm monitoring has helped us not only stay competitive but be industry leaders in performance."
"The solution has offered increased visibility via logging APM, metrics, RUM, etc."
"Having a wealth of information has helped us investigate outages, and having historical data helps us tune our system."
"I like how we can customize alerts, and when alerts have become too noisy, we turn their threshold down fairly easily."
"Datadog documentation on web pages has improved a lot and is pretty easy to follow and find."
"The real-time data helps us make informed decisions and optimize our operations, ultimately enhancing our overall efficiency and performance."
"Datadog infrastructure monitoring has helped us identify health issues with our virtual machines, such as high load, CPU, and disk usage, as well as monitoring uptime and alerting when Kubernetes containers have a bad time staying up."
"One of the valuable features of this site is that it operates 24/7, monitoring my entire infrastructure, uptime, and related error issues."
"Site24x7 stands out. It is truly amazing."
 

Cons

"While I like the ease of use, when compared with Tenable Nessus they could still improve their usability."
"It would be ideal if the product offered a bit more monitoring from our dashboard."
"It is very difficult to make the solutions fit perfectly for large organizations, especially in terms of high cardinality objects and multi-tenancy, where the data needs to be rolled up to a summarized level while maintaining its individual data granularity and identifiers."
"While the tool is robust with many different capabilities, users would greatly benefit from more examples in the documentation."
"They could enhance the alerting functions by creating a new feature to add direct SMS notifications, on-call rotation scheduling, etc., that could replace the need to have this as an external third-party solution integration."
"I've found that the documentation is lacking in certain regards."
"When it comes to storing the logs with Datadog, I'm not sure why it costs so much to store gigabytes or terabytes of information when it's a fraction of the cost to do so myself."
"There are things about it that we would like to be fixed, such as it is taking averages of average. This results in data that we don't expect."
"It is technical. The engineer must be familiar with it."
"The product is not difficult to use. That said, it is technical. The engineer must be familiar with it."
 

Pricing and Cost Advice

"I am not satisfied with its licensing. Its payment is based on the exported data, and there was an explosion of the data for three or four weeks. My customer was not alerted, and there was no way for them to see that there has been an explosion of data. They got a big invoice for one or two months. The pricing model of Datadog is based on the data. The customer was quite surprised about not being alerted about this explosion of data. They should provide some kind of alert when there is an increase in usage."
"The tool is open-source."
"While it is an expensive product, I would rate the pricing level at four out of five."
"This solution is budget friendly."
"If you do your homework, you'll find that if you're really concerned with cost, it's good."
"The pricing came up a bit compared to their competitors. It is not that the price has risen, but that the competitors have gone down. They keep adding more features that I would have expected to be baked in at a more nominal price. I have been increasingly dissatisfied with the pricing, but not enough to jump ship."
"It didn't scale well from the cost perspective. We had a custom package deal."
"My advice is to really keep an eye on your overage costs, as they can spiral really fast."
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Top Industries

By visitors reading reviews
Educational Organization
37%
Computer Software Company
10%
Financial Services Firm
10%
Manufacturing Company
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
Which would you choose - Datadog or Dynatrace?
Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network ...
What is your experience regarding pricing and costs for ManageEngine Site24x7?
This tool can handle 40 basic monitors. I can set the pole and frequency from 130 locations, configuring the IPs to provide three advanced monitors.
What needs improvement with ManageEngine Site24x7?
The product is not difficult to use. That said, it is technical. The engineer must be familiar with it.
What is your primary use case for ManageEngine Site24x7?
I use this tool for monitoring and managing our network infrastructure. It helps us keep track of our entire setup and proactively address any issues as they arise.
 

Comparisons

No data available
 

Overview

 

Sample Customers

Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
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