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ManageEngine Site24x7 vs PRTG Network Monitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine Site24x7
Ranking in Network Monitoring Software
62nd
Ranking in IT Infrastructure Monitoring
49th
Ranking in Cloud Monitoring Software
32nd
Average Rating
8.0
Reviews Sentiment
8.2
Number of Reviews
1
Ranking in other categories
Server Monitoring (21st)
PRTG Network Monitor
Ranking in Network Monitoring Software
5th
Ranking in IT Infrastructure Monitoring
8th
Ranking in Cloud Monitoring Software
9th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
102
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of ManageEngine Site24x7 is 0.1%, up from 0.1% compared to the previous year. The mindshare of PRTG Network Monitor is 4.3%, down from 4.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Tanveer Khalid - PeerSpot reviewer
Infrastructure monitoring provides comprehensive and proactive alerts
One of the valuable features of this site is that it operates 24/7, monitoring my entire infrastructure, uptime, and related error issues. For example, it can monitor my network switches. The feature includes IP SLA to assess IP-based connections like static IPs. An alert is generated if issues occur, monitored through email notifications. It can also monitor Kubernetes, containers, FTP servers, and MSP features. The self-healing automation capability is also included.
Noman-Saleem - PeerSpot reviewer
Detects suden changes but significant pricing concerns affect the effectiveness of network traffic troubleshooting
We use PRTG Network Monitor for monitoring traffic on interfaces and the behavior of network traffic. If there are sudden changes in traffic or any configuration issues, we can sort them out using PRTG. It's very helpful for troubleshooting and monitoring traffic utilization on our interfaces…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Site24x7 stands out. It is truly amazing."
"One of the valuable features of this site is that it operates 24/7, monitoring my entire infrastructure, uptime, and related error issues."
"One of the valuable features is the diversity of metrics available to us to monitor. It's all there, it's all in the box. It's all made very easy, by virtue of it being pre-configured."
"I found PRTG Network Monitor very useful for troubleshooting and monitoring the utilization of either the network or server."
"The alerting system is very stable, and it's helpful whenever any sensor is down."
"Technical support has been very helpful so far."
"We can see which fiber links have been used heavily and, if they are used heavily, we can introduce more links to particular buildings or particular areas."
"The up-to-date graphs and the history are very good."
"Ease of set-up – it is quick and easy to add a probe and start collecting data from a device."
"The scalability is good. You can improve a remote host or the clustering. This gives it the flexibility to monitor another infrastructure remotely."
 

Cons

"The product is not difficult to use. That said, it is technical. The engineer must be familiar with it."
"It is technical. The engineer must be familiar with it."
"PRTG's documentation could be improved."
"The scalability of this solution could improve as well as the automated provisioning of the infrastructure."
"Sometimes, it is difficult to drill down further to get information, e.g., if we saw spike in traffic, then we would want to drill down and find out what is causing that spike in traffic."
"If PRTG could help me see the bandwidth for each host I have on my network, either for a wireless or a wired network, that would be very helpful."
"Technical support is an area with concerns in PRTG Network Monitor, where improvements are required."
"We run it in a cluster, so we have two that run together. The cluster behind it is sketchy at times."
"Integration into service management ticketing systems could be better. They should simplify the integration into big service management platforms like ServiceNow, Remedy, and Cherwell. They're really into monitoring, but they don't do any self-resolution. It would be better if the company moved more into the AIOps space so that you could actually kick off some remedies. I know that you can execute some commands from the tool, but you need to develop those all yourself. It would be really handy if they had some auto-remedy scripts that they could develop on top."
"I am not sure the solution is giving me all the needed feedback that we need. When something goes off on our IT infrastructure, it does tell me. However, it would be nice if it gave more intuitive information, e.g., the hard drive has gone up by 60 percent in an hour."
 

Pricing and Cost Advice

Information not available
"We have an unlimited perpetual license, so we just pay support costs and it can scale throughout the organization."
"The price is actually on the cheaper side. If you're going with the unlimited license code, it's very cheap compared to competitors unless you're going for something free, like Zabbix. But you get what you pay for, and it doesn't have the full suite of products or tools like SolarWinds or a ScienceLogic."
"There is a license to use PRTG Network Monitor and it is annually."
"I'm paying something like €1000 per year for the maintenance. I've got unlimited sensors."
"The price was pretty good, very competitive."
"The ability to use the base version with 100 free sensors is great. The cost on other packages can be very reasonable."
"The price of PRTG Network Monitor is more expensive than other solutions, such as OP Network Manager."
"It is expensive."
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Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
No data available
Educational Organization
45%
Computer Software Company
9%
Government
6%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for ManageEngine Site24x7?
This tool can handle 40 basic monitors. I can set the pole and frequency from 130 locations, configuring the IPs to provide three advanced monitors.
What needs improvement with ManageEngine Site24x7?
The product is not difficult to use. That said, it is technical. The engineer must be familiar with it.
What is your primary use case for ManageEngine Site24x7?
I use this tool for monitoring and managing our network infrastructure. It helps us keep track of our entire setup and proactively address any issues as they arise.
What is the best network monitoring software for large enterprises?
PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...
What do you like most about PRTG Network Monitor?
The tool is integrated with our email for the alerts.
What is your experience regarding pricing and costs for PRTG Network Monitor?
The pricing is in the middle. It's not too high, nor too low, but it's reasonable.
 

Overview

 

Sample Customers

Information Not Available
Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
Find out what your peers are saying about Zabbix, Auvik, Datadog and others in Network Monitoring Software. Updated: April 2025.
851,604 professionals have used our research since 2012.