

Datadog and USM Anywhere compete in the monitoring and security domain, offering distinct advantages for users. Datadog appears to have the upper hand in customer satisfaction and robust integrations, while USM Anywhere excels in providing integrated cybersecurity tools.
Features:Datadog offers an intuitive platform with features such as customizable dashboards, real-time monitoring, and extensive integrations with services like Amazon ECS, RDS, and Docker. Its alerting system is powerful, enhancing team efficiency through integrated notifications with services like Slack and PagerDuty. USM Anywhere is strong in providing a unified view of multiple logs with advanced security features, incorporating real-time alerts and responsive threat management across cloud and on-premises systems.
Room for Improvement:Datadog could enhance cost transparency, allow for better customization of alerts, and improve documentation. USM Anywhere users note the need for improved reporting capabilities, more extensible integrations, and a more intuitive interface to streamline usability.
Ease of Deployment and Customer Service:Both platforms provide flexible deployment options, including private, public, and hybrid clouds. Datadog ranks higher in customer satisfaction with its proactive support and real-time assistance. However, USM Anywhere users mention consistent service but recognize a steeper learning curve for new users.
Pricing and ROI:Datadog is recognized as expensive, ideal for larger environments requiring advanced features, though cost predictability is a concern. USM Anywhere offers a competitive pricing model suiting SMBs, with its bundled features providing good value, albeit with potential cost variability with increased usage. Both platforms emphasize monitoring costs closely to avoid rapid escalation while demonstrating significant potential ROI through operational efficiencies.
Previously we had thirteen contractors doing the monitoring for us, which is now reduced to only five.
Datadog has delivered more than its value through reduced downtime, faster recovery, and infrastructure optimization.
I believe features that would provide a lot of time savings, just enabling you to really narrow down and filter the type of frustration or user interaction that you're looking for.
Customers see ROI as they save on staff and other resources.
When I have additional questions, the ticket is updated with actual recommendations or suggestions pointing me in the correct direction.
Overall, the entire Datadog comprehensive experience of support, onboarding, getting everything in there, and having a good line of feedback has been exceptional.
I've had a couple instances where I reached out to Datadog's support team, and they have been really super helpful and very kind, even reaching back out after resolving my issues to check if everything's going well.
Datadog's scalability has been great as it has been able to grow with our needs.
We did, as a trial, engage the AWS integration, and immediately it found all of our AWS resources and presented them to us.
Datadog's scalability is strong; we've continued to significantly grow our software, and there are processes in place to ensure that as new servers, realms, and environments are introduced, we're able to include them all in Datadog without noticing any performance issues.
USM Anywhere faces scalability issues because of a 60 TB limit.
Datadog is very stable, as there hasn't been any downtime or issues since I've been here, and it's always on time.
Datadog seems stable in my experience without any downtime or reliability issues.
Datadog seems to be more stable, and I really want to have a complete demo before making a call to decide on this.
It would be great to see stronger AI-driven anomaly detection and predictive analytics to help identify potential issues before they impact performance.
We want to be able to customize the cost part, and we would appreciate more granular access control.
The documentation is adequate, but team members coming into a project could benefit from more guided, interactive tutorials, ideally leveraging real-world data.
There are scalability issues due to a 60 TB limit, which restricts its use for large customers like banks.
The setup cost for Datadog is more than $100.
Everybody wants the agent installed, but we only have so many dollars to spread across, so it's been difficult for me to prioritize who will benefit from Datadog at this time.
My experience with pricing, setup cost, and licensing is that it is really expensive.
The pricing is amazing and really cheap.
Our architecture is written in several languages, and one area where Datadog particularly shines is in providing first-class support for a multitude of programming languages.
Having all that associated analytics helps me in troubleshooting by not having to bounce around to other tools, which saves me a lot of time.
Datadog was able to find the alerts and trigger to notify our team in a very prompt manner before it got worse, allowing us to promptly adjust and remediate the situation in time.
The 365-day block query is a major feature.
| Product | Market Share (%) |
|---|---|
| Datadog | 4.7% |
| USM Anywhere | 0.7% |
| Other | 94.6% |


| Company Size | Count |
|---|---|
| Small Business | 80 |
| Midsize Enterprise | 46 |
| Large Enterprise | 99 |
| Company Size | Count |
|---|---|
| Small Business | 64 |
| Midsize Enterprise | 29 |
| Large Enterprise | 25 |
Datadog integrates extensive monitoring solutions with features like customizable dashboards and real-time alerting, supporting efficient system management. Its seamless integration capabilities with tools like AWS and Slack make it a critical part of cloud infrastructure monitoring.
Datadog offers centralized logging and monitoring, making troubleshooting fast and efficient. It facilitates performance tracking in cloud environments such as AWS and Azure, utilizing tools like EC2 and APM for service management. Custom metrics and alerts improve the ability to respond to issues swiftly, while real-time tools enhance system responsiveness. However, users express the need for improved query performance, a more intuitive UI, and increased integration capabilities. Concerns about the pricing model's complexity have led to calls for greater transparency and control, and additional advanced customization options are sought. Datadog's implementation requires attention to these aspects, with enhanced documentation and onboarding recommended to reduce the learning curve.
What are Datadog's Key Features?In industries like finance and technology, Datadog is implemented for its monitoring capabilities across cloud architectures. Its ability to aggregate logs and provide a unified view enhances reliability in environments demanding high performance. By leveraging real-time insights and integration with platforms like AWS and Azure, organizations in these sectors efficiently manage their cloud infrastructures, ensuring optimal performance and proactive issue resolution.
USM Anywhere centralizes security monitoring of networks and devices in the cloud, on premises, and in remote locations, helping you to detect threats virtually anywhere.
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