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Datadog vs Zenoss Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Datadog
Ranking in Network Monitoring Software
3rd
Ranking in IT Infrastructure Monitoring
2nd
Ranking in Container Monitoring
1st
Ranking in Cloud Monitoring Software
2nd
Ranking in AIOps
1st
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
211
Ranking in other categories
Application Performance Monitoring (APM) and Observability (1st), Log Management (3rd), Cloud Security Posture Management (CSPM) (5th), AI Observability (1st)
Zenoss Cloud
Ranking in Network Monitoring Software
76th
Ranking in IT Infrastructure Monitoring
52nd
Ranking in Container Monitoring
7th
Ranking in Cloud Monitoring Software
44th
Ranking in AIOps
24th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
Application Infrastructure (25th), Event Monitoring (13th), Server Monitoring (24th)
 

Mindshare comparison

As of February 2026, in the AIOps category, the mindshare of Datadog is 14.8%, down from 20.3% compared to the previous year. The mindshare of Zenoss Cloud is 1.5%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AIOps Market Share Distribution
ProductMarket Share (%)
Datadog14.8%
Zenoss Cloud1.5%
Other83.7%
AIOps
 

Featured Reviews

Dhroov Patel - PeerSpot reviewer
Site Reliability Engineer at Grainger
Has improved incident response with better root cause visibility and supports flexible on-call scheduling
Datadog needs to introduce more hard limits to cost. If we see a huge log spike, administrators should have more control over what happens to save costs. If a service starts logging extensively, I want the ability to automatically direct that log into the cheapest log bucket. This should be the case with many offerings. If we're seeing too much APM, we need to be aware of it and able to stop it rather than having administrators reach out to specific teams. Datadog has become significantly slower over the last year. They could improve performance at the risk of slowing down feature work. More resources need to go into Fleet Automation because we face many problems with things such as the Ansible role to install Datadog in non-containerized hosts. We mainly want to see performance improvements, less time spent looking at costs, the ability to trust that costs will stay reasonable, and an easier way to manage our agents. It is such a powerful tool with much potential on the horizon, but cost control, performance, and agent management need improvement. The main issues are with the administrative side rather than the actual application.
ClaudiaChen - PeerSpot reviewer
Cloud Architect - Senior Technology Architect at Telstra
Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features
As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We can handle debugging and find out why things are breaking in our applications."
"The server monitoring, service monitoring, and user session monitoring are extremely helpful, as they allow us to be alerted ahead of time of issues that users might experience."
"The solution has improved the organization by providing good insights into app performance and offering good dashboards."
"Its integration definitely stands out. It provides seamless monitoring of all our systems, services, apps, and whatever else we secure and monitor. Visualizations have become simpler with dashboards. We are getting visibility into systems, services, and apps stack through a single pane of glass, which is good. We are able to put logs in context."
"It is easy to implement and scale applications with standardized visibility, monitoring and alerting"
"Across CCM and the rest of Datadog, I like how sharable everything is."
"It has a nice UI."
"Datadog's log aggregation is really helpful since it lets me and every other engineer on my team login, view, and share logs when we need to debug our application."
"The custom built integration is one of the most valuable features because you can see all the especially critical items."
"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."
"The product offers good documentation that helps with initial training."
"It's easy to use."
"The most valuable feature is the flexible discovery mechanism."
"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."
"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."
 

Cons

"The on-premise version is very difficult to upgrade."
"I'm not sure if Datadog can monitor K8s deployments in real-time. For instance, being able to see a deployment step by step visually. This would be helpful if there were any incidents during the deployment."
"The largest pain point we've had with Datadog to this point was onboarding."
"Datadog probably didn't save me a ton of time because there are so many replay videos that I had to sort through in order to find the particular sales reps that I'm looking for for our beta test group."
"In production, we intend to use trace IDs generated by RUM to attach to support tickets when a user experiences a traceable network error, and we want to display this trace ID to the user so if they were to contact us about a specific issue, they can provide us an exact ID displayed to them back to us. Currently, this is not possible out-of-the-box client-side without inventing our own solution for capturing these trace IDs, such as shimming the native fetch or returning the ID from the service response."
"The pricing model seems to escalate quickly with increasing metrics ingestion and monitoring across clouds."
"The product could do better with its notifications."
"Other than being restricted by cost, Datadog's scalability has been a little bit of a challenge to do the initial installation of the agent."
"It would be ideal if the product offered sound alerts."
"The AI aspect needs to improve."
"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."
"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"
"There was a problem with Zenoss and storage monitoring."
"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."
"Now it is stable, but they should design threshold parameters in percentage instead of raw values."
 

Pricing and Cost Advice

"I am not satisfied with its licensing. Its payment is based on the exported data, and there was an explosion of the data for three or four weeks. My customer was not alerted, and there was no way for them to see that there has been an explosion of data. They got a big invoice for one or two months. The pricing model of Datadog is based on the data. The customer was quite surprised about not being alerted about this explosion of data. They should provide some kind of alert when there is an increase in usage."
"The pricing and licensing through AWS Marketplace has been good. It would be nice if it was cheaper, but their pricing is reasonable for what it is. Sometimes, for their newer features, they charge as if it's fully fleshed out, even though it is a newer feature and it may have less stuff than their other items."
"It costs the same amount it would if we were hosting it ourselves, so we are incredibly happy with the cost."
"The pricing came up a bit compared to their competitors. It is not that the price has risen, but that the competitors have gone down. They keep adding more features that I would have expected to be baked in at a more nominal price. I have been increasingly dissatisfied with the pricing, but not enough to jump ship."
"Pricing and licensing are reasonable for what they give you. You get the first five hosts free, which is fun to play around with. Then it's about four dollars a month per host, which is very affordable for what you get out of it. We have a lot of hosts that we put a lot of custom metrics into, and every host gives you an allowance for the number of custom metrics."
"The price is better than some competing products."
"It didn't scale well from the cost perspective. We had a custom package deal."
"My advice is to really keep an eye on your overage costs, as they can spiral really fast."
"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."
"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."
"It depends on the customer, what he wants."
"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
11%
Manufacturing Company
8%
Healthcare Company
6%
Computer Software Company
10%
Performing Arts
9%
Manufacturing Company
9%
Insurance Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business80
Midsize Enterprise46
Large Enterprise99
By reviewers
Company SizeCount
Small Business4
Large Enterprise5
 

Questions from the Community

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Which would you choose - Datadog or Dynatrace?
Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network ...
What is the best network monitoring software for large enterprises?
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Comparisons

 

Also Known As

No data available
Cloud Monitoring, Zenoss Service Dynamics
 

Overview

 

Sample Customers

Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation
Find out what your peers are saying about Datadog vs. Zenoss Cloud and other solutions. Updated: February 2026.
881,707 professionals have used our research since 2012.