The most valuable feature of Zenoss Service Dynamics is its ability to monitor devices and provide real-time alerts. It ensures that any device unavailability is immediately detected and generates alerts for prompt issue resolution. Additionally, Zenoss Service Dynamics is user-friendly and compatible with various cloud platforms like Azure and AWS.
It is considered one of the most comprehensive monitoring tools available, with reliable technical support available in multiple languages. The stability and scalability of Zenoss Service Dynamics are also commendable.
- "What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."
- "It's easy to use."
- "The product offers good documentation that helps with initial training."
Zenoss Service Dynamics could benefit from improvements in several areas. Firstly, there is a need to address the issue of multiple charges for monitoring different items on a network. Currently, customers are charged multiple times for monitoring a server, its services, IP addresses, and interfaces. It would be more convenient and cost-effective if Zenoss Service Dynamics could offer a single fee to monitor the entire server.
In addition, it would be advantageous for Zenoss Service Dynamics to introduce a public cloud monitoring feature, specifically for the Azure public cloud. This would allow users to monitor their Azure services seamlessly within the solution. Currently, there are certain services from Azure that Zenoss Service Dynamics is unable to monitor, so integration with the Azure public cloud would be a valuable addition in the next release.
Furthermore, the AI aspect of Zenoss Service Dynamics needs improvement. Many clients are drawn to competitors who offer advanced AI capabilities, which are currently lacking in this solution. Enhancing the AI features would make Zenoss Service Dynamics more competitive and appealing to a wider range of customers.
- "As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server.What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."
- "The AI aspect needs to improve."
- "It would be ideal if the product offered sound alerts."
