Dynatrace vs Zenoss Cloud comparison

Dynatrace and Zenoss are both solutions in the Container Monitoring category. Dynatrace is ranked #2 with an average rating of 8.8, while Zenoss is ranked #10. Dynatrace holds a 35.1% mindshare in DCM, compared to Zenoss’s 0.5% mindshare. Additionally, 95% of Dynatrace users are willing to recommend the solution, compared to 100% of Zenoss users who would recommend it.

Dynatrace

Read 345 Dynatrace reviews

12,753 Views
8,024 Comparison Views

95% willing to recommend

Zenoss Cloud

Read 8 Zenoss Cloud reviews

96 Views
65 Comparison Views

100% willing to recommend

Dynatrace

Zenoss Cloud

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Executive SummaryUpdated on Sep 16, 2024

Zenoss Cloud and Dynatrace compete in the IT monitoring category. Dynatrace often has the upper hand due to its comprehensive feature set and advanced AI functionalities.

Features: Zenoss Cloud is praised for its scalability, real-time alerts, and flexible monitoring capabilities. Dynatrace is highly valued for its AI-driven insights, automated problem detection, and detailed transaction analytics.

Room for Improvement: Users of Zenoss Cloud highlight integration challenges with third-party tools, occasional performance issues, and the need for more intuitive usability. Dynatrace users point out the steep learning curve, the need for better documentation, and higher resource consumption.

Ease of Deployment and Customer Service: Zenoss Cloud users report a straightforward deployment process and commendable customer service. Dynatrace, with more complex deployments due to its extensive features, offers solid customer support but occasionally fails in providing swift resolutions.

Pricing and ROI: Zenoss Cloud is recognized for its cost-effectiveness and satisfying ROI. Dynatrace, albeit more expensive, is deemed worth the investment due to its superior feature set and the significant long-term value it provides.

To learn more, read our detailed Dynatrace vs. Zenoss Cloud Report (Updated: February 2025).

Buyer's Guide

Dynatrace vs. Zenoss Cloud

February 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Dynatrace

Ranking in Container Monitoring

2nd

Ranking in AIOps

2nd

Average Rating

8.8

Reviews Sentiment

7.4

Number of Reviews

345

Ranking in other categories

Application Performance Monitoring (APM) and Observability (2nd), Log Management (5th), Mobile APM (1st)

Zenoss Cloud

Ranking in Container Monitoring

10th

Ranking in AIOps

20th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Infrastructure (33rd), Event Monitoring (14th), Network Monitoring Software (76th), Server Monitoring (23rd), IT Infrastructure Monitoring (53rd), Cloud Monitoring Software (40th)

Mindshare comparison

As of April 2025, in the Container Monitoring category, the mindshare of Dynatrace is 35.1%, down from 36.3% compared to the previous year. The mindshare of Zenoss Cloud is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Container Monitoring

Featured Reviews

Anand_Kumar

Enterprise Architect at DXC Technology

Provides a comprehensive view by integrating with other monitoring systems

There may be an issue since there are many tools like Splunk involved in network monitoring. From an IP perspective, Dynatrace is performing well. If they want to develop in network monitoring, they can, as it's part of their product line. It's not rocketry, so they can accomplish it. If I, as an SI, look at it from an enterprise perspective, considering the cost from the client, I prefer not to go with multiple systems, as they don't provide a complete 360-degree view. They need to improve on claims about being an enterprise system. The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.

Read full review

ClaudiaChen

Cloud Architect - Senior Technology Architect at Telstra

Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features

As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It highlights areas that we could be doing better and increases our performance metrics by showing the biggest pain points."

"This tool helps us gather information from all hosts and services, then cross reference the information."

"The solution offers a better overview of applications. It offers end-to-end monitoring, and the user experience is real."

"Being able to drill down into the PurePaths to get to a solution is key for us."

"We have used Dynatrace in our performance testing environments to get ahead of issues before they make it into production."

"Adds value to application owners, DB owners, and provides visibility on how end users utilize browsers and where they are originate from."

"We are able to drill down and detect what the problems are; providing high-quality performance monitoring."

"It seems to be very stable. We have not had any outages attributed to the product."

More Dynatrace pros

"The product offers good documentation that helps with initial training."

"The most valuable feature is the flexible discovery mechanism."

"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."

"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."

"The custom built integration is one of the most valuable features because you can see all the especially critical items."

"It's easy to use."

"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."

Cons

"Data streaming and dashboard loading can be improved to reduce dashboard latency."

"The heavy client is not really user-friendly and the concepts (while powerful) are unintuitive."

"Cloud monitoring is insufficient. We would prefer Dynatrace to make more partnerships with major cloud applications like Salesforce, C4C, etc."

"The one area that we get value out of now, where we would love to see additional features, is the Session Replay. The ability to see how one individual uses a particular feature is great. But what we'd really like to be able to see is how a large group of people uses a particular feature. I believe Dynatrace has some things on its roadmap to add to Session Replay that would allow us those kinds of insights as well."

"The solution's user interface could be improved."

"We are happy with the server monitoring, but we feel like the application monitoring should be improved."

"The scalability is there, but it is a headache when you do a lot of stuff and when you need to compare a lot of servers and do a lot of things. The scalability is very difficult to maintain."

"We have a very stringent budget for an infrastructure solution. Maybe if they provided modules, a simple module with fewer features and a lower price, that would be very good."

More Dynatrace cons

"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."

"The AI aspect needs to improve."

"Now it is stable, but they should design threshold parameters in percentage instead of raw values."

"It would be ideal if the product offered sound alerts."

"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."

"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"

"There was a problem with Zenoss and storage monitoring."

Pricing and Cost Advice

"The product is superior to others, but it comes with a price tag that is often difficult to position back to clients."

"The product is pricey, but it is feature-rich, which is why we probably haven't looked away from it."

"The solution is not cheap."

"Setup cost is very low considering that it is an almost totally, automatic process."

"It is quite costly. Dynatrace was the most expensive, compared to the other products we looked at. But it was also a lot better. If you want value for your money, Dynatrace is the way to go."

"The only limitation with scaling to cloud-native environments is licensing. It all depends on how many DEM units you're willing to license. The more of DEM units that you purchase, the more user data you can collect."

"Decodes on less used/popular protocols are available, but they should be included. Additional investment should not be required."

"There is a license cost, which is obviously more expensive than an open-source solution, but for the return on investment from what you get from it, it's a great investment. Of course, it could always be cheaper."

More Dynatrace pricing and cost advice

"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."

"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."

"It depends on the customer, what he wants."

"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."

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Top Industries

By visitors reading reviews

Educational Organization

36%

Financial Services Firm

17%

Computer Software Company

Manufacturing Company

Computer Software Company

23%

Financial Services Firm

12%

Manufacturing Company

10%

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Any advice about APM solutions?

The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...

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What cloud monitoring software did you choose and why?

While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...

See all answers

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

What is the best network monitoring software for large enterprises?

In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and a...

See all answers

Comparisons

Datadog vs Dynatrace

Compared 12% of the time

Azure Monitor vs Dynatrace

Compared 7% of the time

Splunk Enterprise Security vs Dynatrace

Compared 6% of the time

New Relic vs Dynatrace

Compared 6% of the time

Splunk AppDynamics vs Dynatrace

Compared 6% of the time

More Dynatrace Competitors

Zabbix vs Zenoss Cloud

Compared 40% of the time

Nagios XI vs Zenoss Cloud

Compared 33% of the time

SolarWinds AppOptics vs Zenoss Cloud

Compared 15% of the time

Centreon vs Zenoss Cloud

Compared 13% of the time

More Zenoss Cloud Competitors

Product Reports

Buyer's Guide

Dynatrace

March 2025

Download Dynatrace product report

Buyer's Guide

Zenoss Cloud

March 2025

Download Zenoss Cloud product report

Also Known As

No data available

Cloud Monitoring, Zenoss Service Dynamics

Overview

Dynatrace is an AI-powered software intelligence monitoring platform that accelerates digital transformation and simplifies cloud complexities. Dynatrace is an entirely automated full-stack solution that provides data and answers about the performance of your applications and deep insight into every transaction throughout every application, including the end-user experience. By modernizing and automating enterprise cloud operations, users can deliver an optimal digital experience with higher quality software to customers faster.

Dynatrace offers an all-in-one automated artificial intelligence solution that brings together application performance, cloud and infrastructure, and digital experience monitoring. Dynatrace accelerates performance-driven results through operations, development, and business teams with a shared metrics platform. In addition, users are provided a full-stack monitoring experience with three patented technologies:

Smartscape - visualization mechanism that maps the totality of everything working in your environment and detects any casual dependencies between your applications, processes, websites, services, hosts, cloud infrastructure, and networks.
OneAgent - a technology that analyzes, gathers ,and unifies all business performance metrics throughout every layer of your technology stack.
PurePath Technology - code-level context and timings are captured from the mainframe to the cloud for all end-to-end transactions.

What does Dynatrace offer?

Dynatrace redefines how organizations monitor their digital ecosystems. The solution offers:

Cloud Automation: With AI engine Davis®, users can see the exact reason for problems and facilitate quick auto-remediation and intelligent cloud orchestration.
Application Security: With automated application vulnerability management, users can deliver applications faster and more securely.
Infrastructure Monitoring: Convenient broad visibility across your environments is provided with streamlined, automated infrastructure monitoring.
Digital Experience Monitoring (DEM): Optimize your applications, provide better support, and improve user experience with a combination of Real User Monitoring (RUM), Session Replay, and synthetic monitoring throughout your environment.
Applications and Microservices: For complex cloud environments, Dynatrace can automatically provide visibility and root-cause answers. It can also monitor microservices.
Digital Business Analytics: Get AI-powered, real-time answers to analytical business queries with KPIs and metrics that are already flowing through applications.

Reviews from Real Users

Dynatrace is the only solution that provides answers to organizations based on deep insight into each user, transaction, and organization's environment.

Barry P., a managing performance engineer at Medica Health Plans, writes, "With Dynatrace, we have synthetic checks and real-user monitoring of all of our websites, places where members and providers can interact with us over the web. We monitor the response times of those with Dynatrace, and it's all integrated into one place."

A consultant at a tech service company notes, "A feature that's one of the highlights of Dynatrace is the AI. The second most valuable feature is OneAgent. Between infrastructures, applications, operating systems, you can deploy with just a single agent and can practically install and forget about it."

Dynatrace

Zenoss Cloud revolutionizes IT infrastructure monitoring with a service-centric approach, prioritizing the overall health of services and applications. Harnessing the power of Artificial Intelligence and Machine Learning (AIOps), Zenoss Cloud offers end-to-end visibility across servers, networks, storage, and applications. Real-time monitoring, event correlation, and automated remediation ensure immediate insights and efficient issue resolution. The customizable dashboards empower users to tailor visualizations to their needs, while scalability accommodates diverse infrastructures. Zenoss Cloud guarantees improved application performance, reduced downtime, and enhanced IT efficiency, making it an ideal choice for businesses of all sizes, from small enterprises seeking simplicity to large corporations requiring advanced scalability. Experience unified monitoring and proactive management with Zenoss Cloud, a comprehensive solution that transforms IT infrastructure optimization in today's complex environments.

Zenoss

Sample Customers

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express

2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation

Buyer's Guide

Dynatrace vs. Zenoss Cloud

February 2025

Free Report: Dynatrace vs. Zenoss Cloud

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