No more typing reviews! Try our Samantha, our new voice AI agent.

SCOM vs Zenoss Cloud comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SCOM
Ranking in Event Monitoring
4th
Ranking in Network Monitoring Software
26th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
83
Ranking in other categories
No ranking in other categories
Zenoss Cloud
Ranking in Event Monitoring
14th
Ranking in Network Monitoring Software
63rd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
Application Infrastructure (19th), Server Monitoring (25th), IT Infrastructure Monitoring (52nd), Container Monitoring (9th), Cloud Monitoring Software (42nd), AIOps (28th)
 

Mindshare comparison

As of November 2026, in the Event Monitoring category, the mindshare of SCOM is 9.4%, down from 9.9% compared to the previous year. The mindshare of Zenoss Cloud is 5.0%, up from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Event Monitoring Mindshare Distribution
ProductMindshare (%)
SCOM9.4%
Zenoss Cloud5.0%
Other85.6%
Event Monitoring
 

Featured Reviews

AK
Assistant Manager at SMS group GmbH
Have integrated effective monitoring and seamless alerting with improved visualization capabilities
The most valuable feature of SCOM is its monitoring capability, and we have integrated SCOM with Grafana, which is a dashboarding tool. We have implemented and integrated this to create dashboarding of the SCOM monitoring system for the database, SQL, and the Linux servers we have configured in SCOM. We have created separate dashboarding for it, and the monitoring and creating rules and monitors in the management servers and management packs that SCOM provides are very useful for us. The alerting mechanism of SCOM has benefited our operations because we have modified the thresholds as per our internal requirements. We have configured threshold modifications for the CPU, memory, and especially for disk space. For routine disk space usage on the system, we have provided a separate threshold configuration.
ClaudiaChen - PeerSpot reviewer
Cloud Architect - Senior Technology Architect at Telstra
Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features
As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Setting up SCOM is straightforward and takes about an hour as long as you have all your firewalls and DNS settings in place."
"In every case so far we managed to move from a slow reactive type of non-monitoring toward a proactive monitoring for different layers within the organization and real insights into their IT environment from different angles."
"The solution has improved our overrides and the ability to start services if they're stopped."
"The stability has been great."
"SCOM has helped us to monitor all the VMs in our environment, especially the Windows servers."
"The most valuable feature is the monitoring of Windows and Linux servers."
"They have great integration with the active directory."
"The tool helps to monitor Windows servers. It offers alerts from a central location."
"It is the most flexible solution of this type, but it takes time to adapt."
"Overall, it's a great solution, and I consider it to be one of the best."
"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."
"It's easy to use."
"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."
"The most valuable feature is the flexible discovery mechanism."
"The custom built integration is one of the most valuable features because you can see all the especially critical items."
"The product offers good documentation that helps with initial training."
 

Cons

"Microsoft SCOM is an old fashion beast of a monitoring solution that offers basic monitoring out of the box and for a dime because it comes with licenses they forced on us anyway."
"I feel that the stability of the tool has room for improvement and I would like to see that in the next version."
"Both SCOM and WhatsUp Gold could use some system enhancements, such as better dashboards."
"Overall, I find that this is a good solution but the presentation layer is really bad."
"SCOM needs to improve its usability."
"Dashboarding and application performance management."
"They can focus more on cloud monitoring instead of on-premise monitoring. We should be able to monitor cloud-related applications."
"SCOM is always known to be very unstable when it comes to SCOM Agents which are installed locally on all the servers."
"The AI aspect needs to improve."
"This solution is complex for beginners so it takes some time to learn."
"It would be ideal if the product offered sound alerts."
"There was a problem with Zenoss and storage monitoring."
"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"
"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."
"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."
"Now it is stable, but they should design threshold parameters in percentage instead of raw values."
 

Pricing and Cost Advice

"The pricing is good, and it's part of their system center suite."
"There is a license needed to use this solution and it is paid annually."
"We have an enterprise agreement that includes this product as part of it."
"I don't know the exact cost because it's managed by our sales team, but Microsoft is on the higher side."
"We have an EA with Microsoft, and it comes as part of the EA."
"The pricing and licensing are fair."
"It is the cheapest product available in the market."
"We have to pay for a license and the price is fine for us."
"It depends on the customer, what he wants."
"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."
"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."
"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."
report
Use our free recommendation engine to learn which Event Monitoring solutions are best for your needs.
920,929 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Government
8%
Comms Service Provider
7%
Manufacturing Company
7%
Comms Service Provider
15%
Construction Company
12%
Manufacturing Company
10%
Transportation Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise22
Large Enterprise54
By reviewers
Company SizeCount
Small Business4
Large Enterprise5
 

Questions from the Community

What is your experience regarding pricing and costs for SCOM?
I am not aware of the exact pricing as it is managed by my supervisor. As an academic institution, we receive substantial discounts.
What needs improvement with SCOM?
We believe that the dashboarding in SCOM needs to be improved or enhanced because it is not too expressive in reporting. We can work on deploying new ways of viewing things and modifying visualizat...
What is your primary use case for SCOM?
My usual use case for SCOM is as an administrator role where I create reports and provide system configuration for Linux and installation of the SCOM agent. I handle deploying and upgrading the age...
What is the best network monitoring software for large enterprises?
In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and a...
 

Comparisons

 

Also Known As

System Center Operations Manager, SCOM 2012
Cloud Monitoring, Zenoss Service Dynamics
 

Overview

 

Sample Customers

Dialog Telekom
2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation
Find out what your peers are saying about SCOM vs. Zenoss Cloud and other solutions. Updated: November 2026.
920,929 professionals have used our research since 2012.