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Splunk Observability Cloud vs Zenoss Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Splunk Observability Cloud
Ranking in Network Monitoring Software
8th
Ranking in IT Infrastructure Monitoring
7th
Ranking in Cloud Monitoring Software
6th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
80
Ranking in other categories
Application Performance Monitoring (APM) and Observability (6th), Container Management (5th), Digital Experience Monitoring (DEM) (2nd)
Zenoss Cloud
Ranking in Network Monitoring Software
75th
Ranking in IT Infrastructure Monitoring
51st
Ranking in Cloud Monitoring Software
42nd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
Application Infrastructure (26th), Event Monitoring (13th), Server Monitoring (24th), Container Monitoring (7th), AIOps (25th)
 

Mindshare comparison

As of March 2026, in the Network Monitoring Software category, the mindshare of Splunk Observability Cloud is 1.3%, up from 0.8% compared to the previous year. The mindshare of Zenoss Cloud is 0.7%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Splunk Observability Cloud1.3%
Zenoss Cloud0.7%
Other98.0%
Network Monitoring Software
 

Featured Reviews

Taiwo Ige - PeerSpot reviewer
IT Operations Engineer at ABC Supply Co. Inc.
Alerting improves incident response across teams and enables faster awareness before customer impact
Splunk Observability Cloud could be improved in terms of integrations with more technical add-ons, such as Zoom. Although they have one with Zoom, it's not available in the cloud, so having that feature would be beneficial. Essentially, Splunk should continue expanding to create easier ways to ingest logs from different products. The out-of-the-box customizable dashboards in Splunk Observability Cloud are very effective in showcasing IT performance to business leaders. However, there are aspects that could be improved, such as linking dashboards to one another. While IT leaders may not drill down, it's crucial to create levels of dashboards for technical users to find root causes, making it effective for stakeholders.
ClaudiaChen - PeerSpot reviewer
Cloud Architect - Senior Technology Architect at Telstra
Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features
As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I have primarily used it to go back into the past and understand why something happened. It provides enough information to do research and figure things out."
"The most beneficial aspect of Splunk APM is the ATM, which is the map displaying the inbound and outbound relationships of the microservices, as well as the traffic between these dependencies. This feature provides us with valuable insights and helps us understand the interactions between different microservices."
"The most valuable feature in this solution is the log searching."
"I have definitely seen a return on investment with Splunk Observability Cloud, particularly through how fast it has grown and how comfortable other teams are in relying on its outputs for monitoring and observability."
"Splunk APM provides a holistic view of the application. Unlike other APMs, Splunk's service map is quite effective."
"Splunk Observability Cloud has helped me reduce my mean time to detect, and we have worked on around 80 applications last year for one particular client, and since the MTTR has improved drastically, they have given us 245 applications, which is around 150 applications added to the previous number of applications, which is definitely a performance improvement."
"Splunk's GUI and dashboard capacity are the most valuable features of Splunk Infrastructure Monitoring."
"The product's deployment phase is good and very easy because it is done with OpenTelemetry for most of the parts."
"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."
"The custom built integration is one of the most valuable features because you can see all the especially critical items."
"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."
"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."
"It's easy to use."
"The product offers good documentation that helps with initial training."
"The most valuable feature is the flexible discovery mechanism."
 

Cons

"Support from Splunk is not very helpful because Splunk doesn't have a dedicated APM; they only have one APM engineer in Korea."
"There are some predefined metrics.......we may want to create customized metrics."
"When we have too many detectors in place for one particular app, such as when I have created 50+ detectors through my account, the entire page becomes a bit loaded when creating the 51st detector, feeling heavy and taking time to load."
"There is room for improvement in the alerting system, which is complicated and has less documentation available."
"The UI of Splunk Observability Cloud is one of the major issues; it's old and has been there for more than 10 years, acquired by other applications from other companies. It's time to reinvent how the UI is going to work with the AI modules and integrations, making it softer and cleaner."
"The solution's machine learning deployment is hard and should be made user-friendly."
"I've only experienced downtime, crashes, or performance issues when it isn't configured correctly."
"There is room for improvement in the alerting system, which is complicated and has less documentation available. We sometimes encountered issues in setting up alerts."
"It would be ideal if the product offered sound alerts."
"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"
"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."
"There was a problem with Zenoss and storage monitoring."
"Now it is stable, but they should design threshold parameters in percentage instead of raw values."
"The AI aspect needs to improve."
"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."
 

Pricing and Cost Advice

"Splunk's infrastructure monitoring costs can be high because our billing is based on data volume measured in terabytes, rather than the number of devices being monitored."
"Splunk Infrastructure Monitoring is an expensive solution."
"Splunk Observability Cloud is expensive."
"Splunk offers a 14-day free trial and after that, we have to pay but the cost is reasonable."
"I am not in that circle, but we are currently licensing based on our queries. That is working out for us. Previously, it was by volume of data, and now, we can store as much data as we want."
"The solution's pricing is competitive. I rate the solution's pricing a seven out of ten. The price of the solution could be cheaper."
"Licensing cost is the biggest argument I get from those divesting from Splunk. There are those within our organization who say we are going to go to other tools since Splunk is too expensive."
"The solution's pricing is costly."
"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."
"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."
"It depends on the customer, what he wants."
"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
10%
Manufacturing Company
9%
Retailer
7%
Manufacturing Company
10%
Performing Arts
10%
Computer Software Company
10%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise10
Large Enterprise53
By reviewers
Company SizeCount
Small Business4
Large Enterprise5
 

Questions from the Community

What do you like most about SignalFx?
The most valuable feature is dashboard creation.
What needs improvement with SignalFx?
Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and pr...
What is your primary use case for SignalFx?
The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...
What is the best network monitoring software for large enterprises?
In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and a...
 

Also Known As

Splunk Infrastructure Monitoring, Splunk Real User Monitoring (RUM), Splunk Synthetic Monitoring
Cloud Monitoring, Zenoss Service Dynamics
 

Overview

 

Sample Customers

Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation
Find out what your peers are saying about Splunk Observability Cloud vs. Zenoss Cloud and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.