Zenoss Cloud and New Relic are both popular solutions for IT monitoring and observability but cater to different needs and preferences based on user reviews. New Relic appears to have an edge due to its extensive analytics capabilities.
Features: Zenoss Cloud users highlight its strength in unified monitoring, covering infrastructure, applications, and networks effectively. New Relic is valued for its deep analytics and detailed performance insights across various environments, providing comprehensive performance analytics.
Room for Improvement: Zenoss Cloud users suggest enhancements in user documentation, more streamlined reporting features, and improving overall interface design. New Relic receives feedback on improving metric management, simplifying configuration processes, and enhancing user experience with better interface design.
Ease of Deployment and Customer Service: Zenoss Cloud is praised for relatively straightforward deployment and responsive support, although some users note a learning curve during the initial stages. New Relic users find the deployment process smooth and are generally satisfied with customer service, though complexity in the initial setup can be a barrier.
Pricing and ROI: Zenoss Cloud users feel the pricing is justified by its capabilities, noting good value for the investment. New Relic users acknowledge a higher price point but also emphasize the significant ROI due to its advanced features and analytics. Despite this, New Relic’s higher cost might be a consideration for some organizations, whereas Zenoss Cloud is seen as more budget-friendly with a quicker ROI.
| Product | Market Share (%) |
|---|---|
| New Relic | 1.9% |
| Zenoss Cloud | 0.5% |
| Other | 97.6% |
| Company Size | Count |
|---|---|
| Small Business | 64 |
| Midsize Enterprise | 50 |
| Large Enterprise | 60 |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Large Enterprise | 5 |
New Relic is a powerful tool for optimizing web pages, tracking user behavior, and monitoring application performance. It helps detect anomalies, generate metrics, and create dashboards for synthetics monitoring, container workloads, stress tests, and more.
New Relic provides organizations with comprehensive insights into APIs, infrastructure, and scalability. It supports mobile and web applications with features like java tracking, health maps, customizable dashboards, and drill-downs. Users benefit from its easy initial setup, accurate alerts, UI monitoring, error tracking, and traceability. New Relic supports multiple ecosystems with straightforward pricing and new feature introductions, offering end-to-end monitoring, thorough data analysis, and effective problem resolution.
What are New Relic's most important features?New Relic is leveraged in industries such as e-commerce, finance, and technology. It helps monitor web traffic, evaluate load balancing, and ensure applications meet performance standards. Companies use it for stress tests, container-based workloads, API monitoring, and infrastructure management. Its integration capabilities are valuable for maintaining performance and scalability across diverse ecosystems, aiding in thorough data analysis and problem resolution.
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