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SolarWinds NPM vs Zenoss Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SolarWinds NPM
Ranking in Network Monitoring Software
2nd
Ranking in IT Infrastructure Monitoring
4th
Ranking in Cloud Monitoring Software
8th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
160
Ranking in other categories
No ranking in other categories
Zenoss Cloud
Ranking in Network Monitoring Software
69th
Ranking in IT Infrastructure Monitoring
55th
Ranking in Cloud Monitoring Software
42nd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
Application Infrastructure (18th), Event Monitoring (13th), Server Monitoring (25th), Container Monitoring (8th), AIOps (28th)
 

Mindshare comparison

As of June 2026, in the Network Monitoring Software category, the mindshare of SolarWinds NPM is 3.6%, down from 4.5% compared to the previous year. The mindshare of Zenoss Cloud is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
SolarWinds NPM3.6%
Zenoss Cloud0.8%
Other95.6%
Network Monitoring Software
 

Featured Reviews

Vivek Jaiswal - PeerSpot reviewer
Manager IT at a manufacturing company with 1,001-5,000 employees
Central monitoring has improved outage alerts and now needs smarter detection and modern dashboards
Regarding the automated network topology and mapping feature in SolarWinds NPM, I am not satisfied with it. For static monitoring, it is acceptable. However, if it is possible, I would need a feature in SolarWinds in the future for some kind of malfunctioning detection, such as malware attacks or that type of environment. We did not have any facility to detect that in SolarWinds. I think it would be better to incorporate those types of features. Regarding customization options in SolarWinds, the ability to customize the dashboard has room for improvement. The dashboard is quite old, and we need some improvement in it. Nowadays, we have multiple tools with AI-based monitoring and web-based dashboards. SolarWinds also has a web-based dashboard, but I think there is scope for improvement in the UI. There may be other areas I would like to improve in SolarWinds NPM.
ClaudiaChen - PeerSpot reviewer
Cloud Architect - Senior Technology Architect at Telstra
Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features
As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We switched back to SolarWinds because of ease of use."
"Simplicity in use, in administration and the ability to present anything that management or the business wants is a killer to other products."
"The alerting system in SolarWinds NPM aids in proactive network management."
"SolarWinds is one of those tools that work across the spectrum with different products, such as Cisco HP, and it is very customizable."
"The solution is extremely stable. We haven't had any issues in that regard. We haven't had issues with bugs, glitches, or crashes."
"In my experience with SolarWinds NPM Quality of Experience dashboard, it fulfilled all of our requirements."
"The most valuable feature of SolarWinds NPM is the performance monitoring to see the memory, and CPU utilization."
"SolarWinds NPM has specific modules for monitoring different network capabilities, which provides rich features for carrying out specific tasks."
"It is the most flexible solution of this type, but it takes time to adapt."
"The product offers good documentation that helps with initial training."
"The most valuable feature is the flexible discovery mechanism."
"Zenoss is more complex than LogicMonitor, but scalable and hugely customizable."
"It's easy to use."
"The custom built integration is one of the most valuable features because you can see all the especially critical items."
"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."
"It is very cost-effective compared to the tools I worked with in the past."
 

Cons

"It would be beneficial if NPM offered support for Oracle Cloud Infrastructure (OCI), as currently, it does not support this and we are migrating our services there."
"Having more technical and support resources available in Saudi Arabia would be helpful."
"This product could improve by adding cloud monitoring. I want SolarWinds NPM to do much more integration, and have more involvement in cloud monitoring, like AWS or Google, or Azure. I feel like it requires lots of improvement for cloud monitoring in NPM."
"Currently lacks integration with SMS services."
"The console could be more user-friendly. It would be better if SolarWinds updated the user interface."
"You certainly can have stability issues."
"My team has had a lot of issues with support."
"The user interface is not intuitive enough and needs improvements in certain parts."
"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."
"Now it is stable, but they should design threshold parameters in percentage instead of raw values."
"This solution is complex for beginners so it takes some time to learn."
"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."
"The AI aspect needs to improve."
"It would be ideal if the product offered sound alerts."
"There was a problem with Zenoss and storage monitoring."
"Technical support is 3/10, poor: Incomplete and poor documentation Undocumented processes Inconsistent solutions to problems depending on source"
 

Pricing and Cost Advice

"It is relatively inexpensive compared to other products in the same category."
"We pay approximately $700 per year for renewal of the license."
"It's expensive and there are costs in addition to the standard licensing."
"The price is more expensive than some other products, such as ManageEngine."
"The licensing is based on the number of nodes, interfaces, and volumes."
"SolarWinds is expensive. That's why it's primarily banks using the solution. Small businesses can't afford it. Due to its pricing, most smaller enterprises like manufacturing companies are not interested. For example, we have a client who is also interested in traffic monitoring, but they are not purchasing SolarWinds because of the cost."
"Price could be improved on"
"I would rate the pricing a five out of ten"
"It depends on the customer, what he wants."
"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."
"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."
"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."
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Comparison Review

it_user174738 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
10%
Construction Company
8%
Government
7%
Construction Company
12%
Manufacturing Company
11%
Comms Service Provider
10%
Transportation Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise33
Large Enterprise86
By reviewers
Company SizeCount
Small Business4
Large Enterprise5
 

Questions from the Community

What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or kind of devices (network devices, servers, something else). Some tools are better for only network devices while others are better for a cloud monitoring...
What is the best network monitoring software for large enterprises?
We are partners with SolarWinds and we sell a lot of Network management to large enterprises also because of scalability, products like Network Performance Monitor & Netflow Traffic Analyzer ar...
What is the best network monitoring software for large enterprises?
In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and a...
 

Also Known As

Solarwinds Network Performance Monitor, SolarWinds Network Bandwidth Analyzer
Cloud Monitoring, Zenoss Service Dynamics
 

Overview

 

Sample Customers

Microsoft, Federal Express, Hewlett-Packard, and MasterCard
2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation
Find out what your peers are saying about SolarWinds NPM vs. Zenoss Cloud and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.