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Dayforce HCM vs Kronos Workforce Central Software [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dayforce HCM
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
15
Ranking in other categories
Talent Management (16th), Cloud HCM (10th), Talent Intelligence (2nd)
Kronos Workforce Central So...
Average Rating
7.2
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Featured Reviews

TracyBritan - PeerSpot reviewer
Manager, Learning & Development at Ampersand
Frustrating support and difficult customization prevent optimal use of learning system
Customizing the home screen was difficult; I could not remove certain tabs that were irrelevant to our users. The search functionality is poor as there's no way for administrators to tag keywords to training courses, making it hard for people to find content. Additionally, there is no way to send a direct link to training if someone asks about it. The reporting is subpar; you can only report by course and not by person unless you go into specific Dayforce reports, which do not match the fields in the learning module. The support is also terrible, with slow response times and a lack of useful knowledge-based articles.
RO
IT Manager at Soporte Antivirus Ltda
Has a simple interface, is easy to use, and has good stability
It's really easy to use and has a simple interface.  The networking could use improvement.  One to three years. Stability is good.  Scalability is just fine. We have fifty users, most of them are admin roles.  Their technical support is very good. They are very helpful. The initial setup was…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool has improved a lot in the area of its mobile application, especially considering its added security features, like single sign-on capabilities."
"The time capture from time cards to charging to projects has greatly improved because it is now all automated and flows into the GL very easily."
"Our employee benefits enrollment is managed through Ceridian Dayforce, which makes for a limited manual process."
"Great time and attendance payroll and benefits administration which has improved our efficiency."
"It has created efficiencies in HR and Payroll by eliminating double entry into two systems, implementing a time clock feature for hourly employees, and by having a downloadable general ledger (G/L) constructing journal entering for payroll."
"Dayforce has transformed how we operate by saving us time, paper, accuracy, money, and the employee/supervisor experience."
"The implementation was through a team assigned to us by Ceridian. They were extremely knowledgeable and it made the implementation go very smoothly."
"The product has a pretty clean look."
"The advanced scheduler helps to ensure proper staffing."
"Technical side: The level of detail (building blocks) in configuration (setup) makes it scalable and secure on a functional level, as well as on a data level."
"The flexibility in configuration is this product’s most valuable feature."
"Do it."
"Poor user experience."
"It's really easy to use and has a simple interface."
 

Cons

"It would be nice if retro pay calculations were made automatically for salaried payroll, so a calculation and manual entry do not have to be done."
"An area for improvement could be a little more testing before implementing hotfixes to make sure they do not interfere with any active customized products."
"The solution's initial setup was difficult. Also, the solution's initial deployment took around six months."
"I would like to continue to see improvements in the Recruiting module. I would like to see this module interact with Calendars, such as Outlook, etc."
"Management and reporting of the GL costing could be improved."
"Dayforce has its gaps like every HR system, but nothing comes to mind at the moment."
"The product they sell you is not the end product. Many things are presented as though they will be included with the system but then require costly upgrades."
"I would like to see more built-in forms, like government issued forms (T2200). This would save a lot of time during the year-end process."
"Poor user experience. Web based, but requires old version of Java on the desktop which is a security nightmare."
"Customer Service: 3/10 Technical Support: I would give technical support a rating of 3/10. A lot of the time, their technical support person did not understand the issue."
"Licenses are expensive."
"The setup was complex."
"The networking could use improvement."
 

Pricing and Cost Advice

"We found the setup costs and pricing to be very reasonable."
"Ceridian continually enhances Dayforce HCM. Some of these enhancements they charge for and some are just straight enhancements with no extra charge."
"The XOXO program associated with Dayforce allows you to earn credits towards registration and accommodations at their annual Insight Conferences, which can be a real savings to the company when sending employees to the conference."
"Negotiate for everything you want."
"I rate the solution's pricing a seven on a scale where one is the lowest and ten is the most expensive."
"Earlier, the price of the product was reasonable. Under present circumstances, the price or cost of the product has been increased."
"In terms of pricing, the product is expensive. However, it is crucial to take into account the manner in which the solution will be utilized and the availability of other alternatives."
"We paid for the implementation costs in the first year with the money that we saved by switching to Dayforce HCM."
"The price is expensive."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Comms Service Provider
10%
Construction Company
9%
Financial Services Firm
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise5
No data available
 

Questions from the Community

What needs improvement with Ceridian Dayforce HCM?
Customizing the home screen was difficult; I could not remove certain tabs that were irrelevant to our users. The search functionality is poor as there's no way for administrators to tag keywords t...
What is your primary use case for Ceridian Dayforce HCM?
We have used Dayforce HCM for our HR functionalities and for the learning module over the last five years. We actually just migrated to a new learning management system.
What is your experience regarding pricing and costs for Ceridian Dayforce HCM?
The Learning Module add-on to Dayforce HCM was relatively inexpensive per user compared to other LMS’s.
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Also Known As

Ceridian Dayforce HCM, Ascender Talent Management, Ceridian Ideal
Kronos Manager
 

Overview

 

Sample Customers

ACCO Brands
Finish Line, Rock Bottom
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