I am not getting the chance to use the AI-enhanced performance features such as noise cancellation, high-quality webcams, and fast boot times. I am not getting the ProSupport service provided with Dell Business Laptops. Basically, I have ProSupport only for my server and the data center. For the PC support, normally, I do not take any ProSupport from Dell. I have my own team, so they are doing the repairing and only the parts we always get claims and we get replaced from the local distributor. Regarding Dell Business Laptops, when I compare a 10 year or five year before laptop bill of material with what I am receiving now, the quality has degraded. I am talking about the plastic of the body. It does not feel the same before. I have been using the Latitude series for a long time, more than 10 years. Out of this, if I say the last three years, we are getting the product quality, talking about the body, is not the same as the previous version. If I give an example, when you unscrew from the back to open to repair or to clean, sometimes the screw hole gets torn. The bill of material is not the same as before. They should take care because the Latitude series used to provide robust performance. As for performance wise, it is okay, but the bill of material of the outer box should be improved. The pricing of Dell Business Laptops is always competitive. It is not high, it is not cheap. Of course, when you are talking about Dell Latitude, it has a higher end price, so it is okay. I would like to see more battery life as an additional feature in the future to make it better.
