They can be improved by having fewer problems and requiring less support, as it would save money for external support. There are very few cases of issues, and they work normally without major problems.
Pricing should be more competitive as compared to other vendors available in the market. Recently we procured 10 laptops from Lenovo due to the fact that the hardware specs were much better than Dell and at the same price range. We went ahead with the 10 laptops. Around 40 or 50 laptops are about to expire in our organization. If the support experience from Lenovo turns out to be good, then definitely we will replace our existing infrastructure with Lenovo. That is not the case right now. It just might be the case after we have time to evaluate the services.
They can be improved by having fewer problems and requiring less support, as it would save money for external support. There are very few cases of issues, and they work normally without major problems.
Pricing should be more competitive as compared to other vendors available in the market. Recently we procured 10 laptops from Lenovo due to the fact that the hardware specs were much better than Dell and at the same price range. We went ahead with the 10 laptops. Around 40 or 50 laptops are about to expire in our organization. If the support experience from Lenovo turns out to be good, then definitely we will replace our existing infrastructure with Lenovo. That is not the case right now. It just might be the case after we have time to evaluate the services.