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Dell OpenManage Enterprise vs Device42 comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell OpenManage Enterprise
Ranking in Data Center Infrastructure Management
1st
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Device42
Ranking in Data Center Infrastructure Management
6th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
25
Ranking in other categories
IT Asset Management (9th), Configuration Management Databases (4th), IP Address Management (IPAM) Tools (5th)
 

Mindshare comparison

As of April 2025, in the Data Center Infrastructure Management category, the mindshare of Dell OpenManage Enterprise is 16.8%, up from 16.0% compared to the previous year. The mindshare of Device42 is 5.5%, down from 6.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Center Infrastructure Management
 

Featured Reviews

Juan LuisNuñez - PeerSpot reviewer
Proactive and improved inventory management with seamless infrastructure integration
The solution is primarily used to manage the inventory of hardware and to scan for firmware packages that have not been updated. This helps customers to anticipate potential problems with the hardware by not doing patches. We also use it in network management to view and manage all network devices…
Krishna Gopal Singh - PeerSpot reviewer
Good reporting and discovery capabilities, and helpful for understanding device dependencies and asset management
Its price needs to be improved. It is more expensive than some of the other tools out there. Their support is good, but their knowledge base should be better. There should be a common area where we can search and find solutions for our queries or issues. We don't always need to raise a ticket with the Device42 support team. Currently, if you want to ping devices, you need to log into Appliance Manager. This feature should be available on the Device42 side. You should be able to use the ping utility without logging into Appliance Manager. The features that are there in Appliance Manager should also be available on the main Device42 server so that you have more control on one screen. You don't need to switch to another portal, but it is not something critical.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the ability to manage the entire inventory of the data center, even if they are not Dell products."
"The solution has some very good relational capabilities that show us how certain devices relate to each other and how some of our environment actually works together."
"I like the tool's agentless discovery feature. The tool configures the devices based on the documentation provided. I am also impressed with its auto-discovery feature. The tool also keeps on tracking and finds whatever is in the environment."
"Previously, our company had a lot of issues keeping track of all the data centers and the inventory, as well as the purchase orders. All of these were managed by other tools. The good thing about Device42 is that it can be used for all this together. We don't need to spend time checking many other tools and files."
"The IP address tracking [is valuable]... We have a lot of different devices and some of them have many IP addresses, so keeping track of which ones are assigned where is very critical for putting new devices on the network and giving them new addresses. All of our devices are statically assigned, so if we don't keep good records then we could accidentally assign a duplicate, which would cause problems on the network."
"One of the most valuable features in my experience is the precise tracking of hardware devices and their locations registered in the solution. The solution allows to determine the exact placement of assets based on the building maps and the room details. This feature has allowed us to gain upper hand on the customers and provide them with a great satisfaction because they can visually see the arrangement of their assets within the organisation or building."
"It has agentless discovery; you don't need to put agents on your servers. You can open one or two ports to discover all your infrastructure."
"They've also just created some new interactive dashboards. CEOs can see and interact with the data rather than scrolling through endless Excel worksheets to find what they need."
"The topology layout is the most valuable feature."
 

Cons

"The solution could improve in its integration with digitalization solutions and Kubernetes releases, like SUSE Rancher and Red Hat OpenShift."
"Mapping items wasn't as intuitive as importing in Device42, so this is an area for improvement."
"I would like to see API management as an additional feature in the tool's future versions. It will give more API security."
"The solution’s automatic IT asset discovery and inventory functionality functions pretty well. There could be some improvement if there were some automated scripts to get it off the ground. I know it takes a bit of effort to get all of various managed devices into one place. We have to go and change how they are managed and make sure they are all linking up correctly so they can be tracked in Device42. Some type of automated script for each to get over that initial activation."
"For the iPhone, the device diagram cannot be downloaded. You have to go to each device and download the device diagram for that device. E.g., suppose there are a 1000 or 2000 servers. You cannot go to each server or device to download a device diagram for each device. There should be a one-click solution for downloading all device diagrams."
"The resources table needs a few tweaks. We've raised a feature request for this. When you click on resources, it opens up the entire CMDB or the entire data stored in Device42. If that could be customizable, it would be good. We should be allowed to add our own columns to that by writing a script or something like that. There should be an option to add or limit whatever we want."
"Currently, if you want to ping devices, you need to log into Appliance Manager. This feature should be available on the Device42 side. You should be able to use the ping utility without logging into Appliance Manager. The features that are there in Appliance Manager should also be available on the main Device42 server so that you have more control on one screen. You don't need to switch to another portal, but it is not something critical."
"It would be nice for the agent to have an installer versus a single file across multiple systems."
"The architecture is a bit old-fashioned. Device42 is on one server, appliance, virtual machine, or guest. We are loading more into Device42 than it can hold. Overloading Device42 with REST API calls or tasks will directly impact every aspect because the server will be too busy to answer requests."
 

Pricing and Cost Advice

Information not available
"Functionality-wise, Device42 is on par with industry standards, but price-wise, the solution is expensive. I'm rating the pricing for the solution as eight out of ten."
"It's in the top-three most expensive solutions in terms of cost, but it has all the features that are needed."
"Our licensing costs are on a yearly basis."
"On a yearly basis, our licensing is $10,000. However, our license is now nearly full with devices. We need the next bigger license with 5,000 devices, which will cost us $19,000. We pay for a set of licenses, a maximum number of devices, and a maximum number of IP addresses. We have the smallest amount of features, which is enough for us at this time."
"I am not involved in its pricing, but I have seen their plans during a discussion with the customer. For 500 servers, they were asking 50,000 USD. The cost of BMC Discovery was less than half. For the same thing, they were charging only 10,000 USD. Its pricing needs to be improved. As compared to other discovery tools, such as BMC Discovery and ServiceNow Discovery, its price is a little bit higher."
"The product cost is low. It is quite cheap."
"The problem with using other vendor, like BMC, is the pricing. The price is so horrible and nobody wants to pay this money."
"We pay $100,000 per year."
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Top Industries

By visitors reading reviews
Manufacturing Company
14%
Educational Organization
14%
Computer Software Company
12%
Government
6%
Financial Services Firm
14%
Computer Software Company
13%
Manufacturing Company
9%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Dell OpenManage Enterprise?
The main advantage is that OpenManage is a free tool unless additional software packages are integrated, which require payment. We usually install the free solution provided by Dell.
What needs improvement with Dell OpenManage Enterprise?
The solution could improve in its integration with digitalization solutions and Kubernetes releases, like SUSE Rancher and Red Hat OpenShift.
What is your primary use case for Dell OpenManage Enterprise?
The solution is primarily used to manage the inventory of hardware and to scan for firmware packages that have not been updated. This helps customers to anticipate potential problems with the hardw...
What needs improvement with Device42?
The product must provide AI features. It would be very useful if I could create datasets or queries from an AI interface.
What is your primary use case for Device42?
I use the solution for physical assets management, IT management, and application dependency mapping.
 

Also Known As

Dell EMC OpenManage
No data available
 

Overview

 

Sample Customers

University of Pisa, CERN
Computershare, Concur, Doosan, Fitch Ratings Inc., Fujitsu, HomeAway, Jasper Wireless, Mercedes-Benz, Square, Twitch, UCSB, Zayo Group Inc.
Find out what your peers are saying about Device42 vs. Nutanix Prism and other solutions. Updated: March 2025.
845,040 professionals have used our research since 2012.