

Device42 and Lansweeper are competitors in the IT asset management category, both offering distinctive traits that cater to varying needs. Device42 has a slight edge in network infrastructure management with its agentless discovery and advanced mapping capabilities, while Lansweeper excels in software inventory and scanning features.
Features: Device42 shines with its agentless asset discovery, application dependency mapping, and IP address tracking, which contribute to secure and efficient network infrastructure management. Conversely, Lansweeper offers powerful software inventory capabilities, comprehensive scan operations, and automatic device discovery, providing users with extensive asset and software monitoring capabilities.
Room for Improvement: Device42 could enhance its requisition process by integrating pre-purchase asset tracking and improve its cable management and discovery depth, as well as reporting and mobile access. Lansweeper would benefit from better security functions, integration with cloud services, and enhanced support options. Both could improve usability and reporting, tailored to their distinct focus and user feedback.
Ease of Deployment and Customer Service: Device42 provides superior customer support, characterized by its proactive approach and quick resolutions, setting it apart despite both being primarily on-premises. Lansweeper also receives positive feedback but is limited in technical support availability compared to Device42. Deployment is straightforward for both, with Device42's extensive support being a noted advantage.
Pricing and ROI: Device42 is seen as more expensive, with additional features elevating costs, though it offers significant ROI through time-saving and streamlined management. Lansweeper is cost-effective, especially for smaller organizations, despite price hikes, offering important value with its competitive licensing model. These solutions enhance asset management efficiency, impacting ROI through differing pricing strategies.
The TCO calculations based on five years and three years have yielded a remarkable ROI compared to on-premise workload, validating the business case submission to the customer.
I can confidently say at least 30% is the savings which we have seen.
Device42 is a fully-featured tool that includes everything we need with powerful auto-discovery and intelligent application dependency mapping.
It ended up being more cost-effective than BMC for the license we obtained.
Customer support for Device42 is fantastic.
Our internal teams have also leveraged the platform which is available for the customers and the partners to onboard them, have a bit of training on the tool and then ask any specific questions to either the TAM or the customer support team.
When it comes to resolving technical issues, the support team is responsive and always available to help.
If they weren't available, I would leave a message, and they would usually return my call within an hour, addressing any issues I had.
We have regular 30-minute meetings, and when we have technical support questions, they either connect us to support or provide immediate answers.
Customers with premium or enterprise-level licenses often reported fast and knowledgeable responses.
It is very much scalable and allows you to design your discovery solution without facing any challenge.
Device42's scalability works well for me; if I want to add more resources, such as a Remote Collector for a new site, I can easily connect it to the main appliance.
The scalability is good and with the increase in the size of the environment, it has definitely grown and changed over the last couple of years.
You can start with just scanning your network and later add all the other features it provides to prepare reports.
When it comes to scalability, it is difficult to remember specifics since my lab environment is small, but I believe Lansweeper can scan quite a few devices.
Device42 is stable and has been reliable for my organization.
Device42 has been pretty stable.
Stability for Device42, in terms of reliability, is generally acceptable.
Device42 could benefit from improvements, specifically regarding the deployment of the software, which sometimes can be hectic and become time-consuming.
I foresee areas of improvement for the agent-less solution, which could be very useful for those organizations that might not allow configuring an agent in their source machines for workload discovery.
From an ITSM and ticketing perspective, I would say if there were integrations available, that would have really been better because a lot of times what we end up seeing or leveraging is ServiceNow because they have that native or out of the box capability, and even Freshservice has that capability out of the box.
For example, Lansweeper can scan 7-Zip version 7.2, but when a new version 7.3 comes out, Lansweeper shows it as new software.
It would be advantageous if AD audit functionality could be integrated, showing users' actions and latest activities.
Reporting needs to be more customized as per customer requirements.
Compared to other competitors, it does not cost much, and I would recommend it from a cost perspective.
For example, I felt the BMC Discovery pricing was quite high.
The pricing, setup cost, and licensing for Device42 are relatively cost-effective and affordable.
It is quite cheap compared to other solutions, and the installation was very easy.
They purchased licenses for around 300 to 400 users or devices.
Device42 has positively impacted my organization by providing granularity toward application discovery compared to other assessment tools, which is a differentiator since none of the other tools provide such granularity, leading to better decision-making for my migration to the public cloud.
We have leveraged that to discover IT assets such as physical servers, VMs, network devices, containers, storage devices, the applications, cloud resources and their relationships or their dependencies with each other and to the outside.
Device42 has positively impacted our organization by helping us become one of the best companies for asset management and inventory for the enterprise businesses we work with.
The best feature of Lansweeper is that it works on a local network without any agents installed on the equipment; it uses embedded Microsoft tools for communication and collecting information.
The most valuable feature in the dashboard is the search functionality, which enables users to find all relevant data efficiently.
Lansweeper has made the job easier for us. That's the best benefit.
| Product | Mindshare (%) |
|---|---|
| Lansweeper | 4.8% |
| Device42 | 4.1% |
| Other | 91.1% |

| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 6 |
| Large Enterprise | 20 |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 4 |
| Large Enterprise | 8 |
Device42 empowers enterprises with automatic IT asset discovery, application dependency mapping, and agentless discovery, streamlining asset management, improving decision-making, and supporting migration initiatives.
Device42 automates network discovery and provides comprehensive IT data management, making it indispensable for asset and infrastructure management. The platform’s integration capabilities, such as with ServiceNow, allow seamless management of physical and virtual environments. Its application dependency mapping is a critical feature for efficient cloud migration, while advanced search and dashboards enhance operational tasks. Device42's ease of deployment coupled with integration into cloud services offers robust operational insights and simplifies onboarding.
What are Device42's key features?Device42 is widely used across sectors for IT asset and infrastructure management, where automation in inventory and documentation aids compliance and resource optimization. It excels in industries requiring integration with existing systems and comprehensive network solutions. Application dependency mapping bolsters cloud migration efficiency in enterprise environments.
Lansweeper provides efficient IT asset management, automating scanning, discovery, and reporting while offering robust cloud capabilities. It's designed for IT, security, and executive teams to enhance insights and strategic planning.
Lansweeper is known for its comprehensive IT asset management features, including automated scanning, detailed reporting options, and extensive hardware and software tracking. Its agentless deployment and support for various platforms boost performance and usability, facilitating real-time data management with cloud capabilities. While many value Lansweeper's robust functionality, users point to areas for improvement, such as customer support, enhanced cloud features, and report customization. Scalability in large networks and better integration of security functions like vulnerability management are noted as areas for growth.
What are Lansweeper's key features?Lansweeper is widely implemented in industries to manage IT and OT assets, offering detailed endpoint monitoring, automated task scheduling, and desktop inventory management. Companies utilize it for license counting, software deployment, and enhancing security by tracking device status and software updates.
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