

Device42 and Lansweeper are competitors in the IT asset management category, both offering distinctive traits that cater to varying needs. Device42 has a slight edge in network infrastructure management with its agentless discovery and advanced mapping capabilities, while Lansweeper excels in software inventory and scanning features.
Features: Device42 shines with its agentless asset discovery, application dependency mapping, and IP address tracking, which contribute to secure and efficient network infrastructure management. Conversely, Lansweeper offers powerful software inventory capabilities, comprehensive scan operations, and automatic device discovery, providing users with extensive asset and software monitoring capabilities.
Room for Improvement: Device42 could enhance its requisition process by integrating pre-purchase asset tracking and improve its cable management and discovery depth, as well as reporting and mobile access. Lansweeper would benefit from better security functions, integration with cloud services, and enhanced support options. Both could improve usability and reporting, tailored to their distinct focus and user feedback.
Ease of Deployment and Customer Service: Device42 provides superior customer support, characterized by its proactive approach and quick resolutions, setting it apart despite both being primarily on-premises. Lansweeper also receives positive feedback but is limited in technical support availability compared to Device42. Deployment is straightforward for both, with Device42's extensive support being a noted advantage.
Pricing and ROI: Device42 is seen as more expensive, with additional features elevating costs, though it offers significant ROI through time-saving and streamlined management. Lansweeper is cost-effective, especially for smaller organizations, despite price hikes, offering important value with its competitive licensing model. These solutions enhance asset management efficiency, impacting ROI through differing pricing strategies.
The TCO calculations based on five years and three years have yielded a remarkable ROI compared to on-premise workload, validating the business case submission to the customer.
I can confidently say at least 30% is the savings which we have seen.
It ended up being more cost-effective than BMC for the license we obtained.
Customer support for Device42 is fantastic.
Our internal teams have also leveraged the platform which is available for the customers and the partners to onboard them, have a bit of training on the tool and then ask any specific questions to either the TAM or the customer support team.
When it comes to resolving technical issues, the support team is responsive and always available to help.
If they weren't available, I would leave a message, and they would usually return my call within an hour, addressing any issues I had.
We have regular 30-minute meetings, and when we have technical support questions, they either connect us to support or provide immediate answers.
Customers with premium or enterprise-level licenses often reported fast and knowledgeable responses.
It is very much scalable and allows you to design your discovery solution without facing any challenge.
The scalability is good and with the increase in the size of the environment, it has definitely grown and changed over the last couple of years.
You can start with just scanning your network and later add all the other features it provides to prepare reports.
When it comes to scalability, it is difficult to remember specifics since my lab environment is small, but I believe Lansweeper can scan quite a few devices.
Device42 is stable and has been reliable for my organization.
Device42 has been pretty stable.
I foresee areas of improvement for the agent-less solution, which could be very useful for those organizations that might not allow configuring an agent in their source machines for workload discovery.
From an ITSM and ticketing perspective, I would say if there were integrations available, that would have really been better because a lot of times what we end up seeing or leveraging is ServiceNow because they have that native or out of the box capability, and even Freshservice has that capability out of the box.
If automatic updates were available for the solution instead of having customers go through the process of downloading and uploading update packages themselves, it would be beneficial.
For example, Lansweeper can scan 7-Zip version 7.2, but when a new version 7.3 comes out, Lansweeper shows it as new software.
It would be advantageous if AD audit functionality could be integrated, showing users' actions and latest activities.
Reporting needs to be more customized as per customer requirements.
Compared to other competitors, it does not cost much, and I would recommend it from a cost perspective.
For example, I felt the BMC Discovery pricing was quite high.
It is quite cheap compared to other solutions, and the installation was very easy.
They purchased licenses for around 300 to 400 users or devices.
Device42 has positively impacted my organization by providing granularity toward application discovery compared to other assessment tools, which is a differentiator since none of the other tools provide such granularity, leading to better decision-making for my migration to the public cloud.
We have leveraged that to discover IT assets such as physical servers, VMs, network devices, containers, storage devices, the applications, cloud resources and their relationships or their dependencies with each other and to the outside.
Device42 has positively impacted our organization by helping us become one of the best companies for asset management and inventory for the enterprise businesses we work with.
The best feature of Lansweeper is that it works on a local network without any agents installed on the equipment; it uses embedded Microsoft tools for communication and collecting information.
The most valuable feature in the dashboard is the search functionality, which enables users to find all relevant data efficiently.
Lansweeper has made the job easier for us. That's the best benefit.
| Product | Market Share (%) |
|---|---|
| Lansweeper | 7.3% |
| Device42 | 4.2% |
| Other | 88.5% |

| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 5 |
| Large Enterprise | 17 |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 3 |
| Large Enterprise | 8 |
Device42 is a powerful asset management tool for inventory, asset discovery, and CMDB purposes. It can be deployed on-premises or on the cloud and is praised for its ease of use, coordination, and reasonable pricing.
The tool's most valuable features include agentless discovery, service discovery, business application mapping, import/export for bulk operations, reporting, insights+, REST API abilities, auto-discovery, topology layout, and data center infrastructure management. Device42 has helped organizations provide visibility into on-premises infrastructure, aiding in asset management, automating IT problem-solving, and aiding in decision-making about resources.
Say goodbye to spreadsheets and manual drawings which are, at best, inefficient and quickly outdated. Device42 auto-generates accurate infrastructure and inter-dependency diagrams making data center management faster, easier, and more accurate.
Access real-time configuration data to understand where resources are and how those resources are being consumed. Support future capacity and growth planning.
Increase data center staff productivity. By minimizing or eliminating redundant and low-value data entry, IT staff can spend more time on high-value business initiatives.
Device42 integrates with many popular 3rd-party tools and imports from almost anywhere!
Make the most out of your budget. Track software and support entitlements, and full hardware asset lifecycles.
Managing IT has never been a bigger challenge. Hardware, software, and users can be anywhere at any time, making IT environments extremely dynamic and often complex. A seemingly simple question has become terribly difficult to answer: ‘Who is using what?’ This question inspired Lansweeper and still drives us today. We believe that answering it is crucial to tackle and simplify many of the challenges IT professionals face every day.
MISSION
At Lansweeper we develop and support our software which builds and leverages a system of record in any IT environment.
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