We have seen a return on investment with Lansweeper, as we save time preparing reports for Microsoft, and it has been very useful in terms of cost savings.
Lansweeper offers value with inventory management, supporting multiple platforms in an agentless manner. Reporting is flexible but needs customization options and improved account information. The help desk requires enhancement, and support staff should be more knowledgeable. Lansweeper aids in cost savings by optimizing infrastructure and monitoring resources, though lacks an end-to-end asset management tool. Its IT asset management is critical for cybersecurity, despite reporting glitches.
