Lansweeper Reviews

Enterprise users perceive Lansweeper's pricing as relatively cost-effective compared to competitors like SolarWinds. Pricing is based on the number of devices, with licenses free for under a hundred nodes, typically costing around 35 cents per device. While some note a price increase, it remains reasonable, particularly considering its comprehensive IT asset management capabilities. The installation is noted as easy, making it a favorable choice for organizations with a large number of devices.

• "It is not high and it is fair according to the worth it offers."
• "On a scale from one to ten, where one is cheap, and ten is expensive, I rate Lansweeper's pricing a seven out of ten."
• "The Lansweeper's price has increased and is now on par with or even higher than competitors, it still offers significant value in the area of IT asset management."

Organizations primarily utilize Lansweeper for monitoring Windows machines and managing IT assets. They leverage its capabilities for asset discovery, compliance with CIS controls, and efficient remote deployment of software. Lansweeper assists in generating detailed inventory reports and tracking device usage. Some use it for managing operational technology, employing its advanced scanning features for connected devices. Lansweeper's role extends to identifying installed software, managing licenses, and monitoring account activities and device details.

Lansweeper's customer service is highly responsive and effective, especially through email, despite the time difference with their Belgium location. Many users rarely need to contact them but find quality assistance when necessary. Technical support often receives an eight out of ten rating, and users appreciate the provided documentation. Some have escalated questions via email or the portal, while others handle support independently. Assistance with report creation and remote support receives positive feedback.

Lansweeper's initial setup is straightforward for experienced administrators but may challenge newcomers, especially with the cloud transition. Deploying is quick, often taking less than 30 minutes, though full deployment might extend over longer periods for some scenarios. It requires minimal manual intervention if machines are within the same domain. Users find it intuitive, easy to use, and cost-effective compared to others. Licensing and installation are hassle-free, enhancing user experience significantly.

Lansweeper is praised for its strong scalability, efficiently managing various user numbers and device counts. It is easy to expand and customize features. Users highlight its effectiveness in different environments, though some suggest potential challenges with very large, distributed enterprises. Flexibility in deploying servers and centralizing data for global operations is seen as valuable. While acknowledged as suitable for widespread use, considerations like location-specific vendor access and cost can affect adoption decisions.

Lansweeper generally performs well and maintains stability, though users have noted some performance issues when handling high-load tasks, such as retrieving extensive CPU usage data quickly. They suggest extending timeframes for demanding activities to reduce strain. Users mention that they haven't tried hardware upgrades, which might improve performance. Despite these occasional setbacks during heavy processing, Lansweeper remains reliable and user-friendly in typical circumstances, with several expressing confidence in its stability.