Lansweeper Reviews

Enterprise users find Lansweeper's pricing fair, offering cost-effective solutions for IT asset management. Pricing is competitive, less expensive than SolarWinds, with licenses costing approximately 35 cents per device. It provides free licensing for under a hundred nodes and supports Windows, Linux, and network devices. Although prices have risen, its value remains high, especially for companies with numerous devices, making it suitable for environments with extensive IT governance needs. Installation is easy.

• "It is not high and it is fair according to the worth it offers."
• "On a scale from one to ten, where one is cheap, and ten is expensive, I rate Lansweeper's pricing a seven out of ten."
• "The Lansweeper's price has increased and is now on par with or even higher than competitors, it still offers significant value in the area of IT asset management."

Users primarily utilize Lansweeper for IT asset management, inventory tracking, and automated asset discovery within IT environments. It helps classify IT and OT assets, manage desktop inventories, automate tasks via advanced scanning, and support compliance needs. Lansweeper is used remotely for software deployment and efficiently reports on asset details like device specifications, application usage, or warranty status. It provides extensive reporting capabilities for security, licensing, and system updates.

Customers express satisfaction with Lansweeper's customer service. They find the tech support team responsive and helpful, rating it between eight and ten. Support is primarily provided via email, with documentation readily available. Despite time zone challenges, the team is praised for handling issues efficiently. Users appreciate the active community forums and fast responses for premium licenses. Some manage without direct support, relying on Lansweeper's user-friendly interface to address their needs independently.

Users found Lansweeper's initial setup generally easy, especially for those with admin experience. It involves running an exp file and entering a license key. Some find the transition to the cloud challenging, while others prefer the on-premise model. Full deployment may take longer for users with infrequent access. Systems become fully functional without agents, though manual intervention is needed for machines outside the domain. Users consider setup cost-effective compared to other options.

Lansweeper scales effectively, managing diverse environments from small businesses to large enterprises. Users note ease in expanding features and handling up to a million devices. For organizations with global operations or a substantial number of users, Lansweeper supports distributed deployments. While some find it challenging with enterprises needing remote collectors, it remains easy to manage locally. Cost considerations exist in certain regions, though user ratings for scalability are generally high. Its simplicity in feature expansion is appreciated.

Lansweeper is generally stable with users noting its reliability and user-friendly nature. Some have reported performance issues when pushing servers to their limits, such as fetching CPU data from many workstations quickly. These issues are often resolved by extending task timeframes. While running on local servers, stability is confirmed without significant problems. There are occasional challenges with non-Windows asset scanning and updates, but most users experience stable performance without downtimes or crashes.