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Lansweeper vs ManageEngine IT360 comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
662
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
Lansweeper
Average Rating
8.4
Reviews Sentiment
6.3
Number of Reviews
17
Ranking in other categories
IT Asset Management (2nd)
ManageEngine IT360
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
Network Monitoring Software (85th), IT Asset Management (26th), IT Infrastructure Monitoring (69th)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
IK
CTO at Four Nine Agency
Experience great asset management with seamless local network integration and efficient reporting
It is quite difficult to tell how Lansweeper can be improved, but we have encountered some problems correctly identifying product versions. For example, Lansweeper can scan 7-Zip version 7.2, but when a new version 7.3 comes out, Lansweeper shows it as new software, requiring us to manually add this software to the whitelist or change it in reports; it should be counted as the previous version. There is no analytics from Lansweeper to understand that it is the same software but with a different version.
ZM
It manager at PTC (Public Telecomuncation Corporation)
Good monitoring and alerting capability, and it is easy to deploy
This solution is good for configuration management. The monitoring capability is easy to use and it can be done without any training. ManageEngine is easy to deploy. It is easy to identify and collect information from all of the nodes on the network. The alerting capability is good and it will send out emails.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"No review content was provided."
"With our conversion from v11 to A360, there has been better ease of development of components within the control room for our development teams."
"Automation Anywhere has save us more than $40,000 in the past year."
"Working with the Automation Anywhere application is very easy in our environment."
"It is very easy for anybody to learn."
"I utilize all the commands provided by Automation Anywhere, such as all the recorders. I use these commands to develop my processes and bots."
"I implemented AA in different environments, the AA installation is the smoothest compared to other RPA software installs."
"The character extraction capability of IQ Bot is much, much better than the other OCR (Optical Character Recognition) engines that you have in the market today."
"One valuable feature is the ability to monitor log-on times, providing insights into whether users are rebooting their machines as claimed. This is useful in scenarios where users may not be aware of the need to reboot for system optimization. Lansweeper helps verify such information by collecting log data. Another noteworthy feature is the capability to track CPU, memory, and network usage on workstations at intervals, say every thirty minutes. This allows me to assess the user's experience and validate their claims about resource consumption. For instance, if a user complains about high memory usage, Lansweeper enables me to verify the actual usage and address the issue accurately. This level of monitoring granularity is something I find particularly useful and haven't seen in many other tools."
"Lansweeper is performing exceptionally; as soon as it detects something on the network, it immediately adds it to Lansweeper, and the connection between the endpoint and the server is doing a really good job."
"The benefits I have seen from using Lansweeper at the infrastructure level include licensing and optimization, the cost reduction and elimination of redundant tools reduced our needs, and this was particularly evident in the most recent project."
"Lansweeper was hands down the best tool; it collects every last piece of information we wanted to know about our equipment and has strong reporting capabilities."
"The solution provides inventory information that is very important to our company."
"A great value is the fact that it supports multiple platforms, and it is agentless. Obviously, it still requires credentials, but being agentless makes it much easier to deploy, especially for a small business. It leaves fewer things to maintain. Especially for a small or medium business, it is a tremendous product."
"What I appreciate best about Lansweeper is the scanning itself, as setting up scanning was relatively easy, and the reporting was comprehensive with numerous different reporting options, including a feature for creating your own reports."
"Lansweeper is very easy to use, and its technical support is very good."
"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."
"The monitoring capability is easy to use and it can be done without any training."
"Customer Service: Absolutely fantastic."
"The technical support is good."
"All I know is that when it comes to managing the active directory, ManageEngine is something I consider to be the best."
"I would suggest you use this product as it's easy for administration, and is based on distributed model support."
"It is easy to identify and collect information from all of the nodes on the network."
"The primary use case of this solution is to manage and to protect the web servers, the mail server, and the website in my company."
 

Cons

"AI would enable improved automation and faster training times that would be reduced from one month to one week."
"It would be really good if they could give more priority to tickets which are raised by partners. Right now, Automation Anywhere customers and employees have higher priority."
"We have trouble with large volumes of data in Excel and are not getting good results."
"I would like the ability to extract the code. You can go line by line, then open up each line of code and dig into the details, but it would be nice to extract all of the lines of code and all of the details into a document so we could read through everything. Right now, there is no way to really consume all of the code at once, except line by line, which can be fairly time consuming if we don't really know what we are looking for."
"There was a time when I would have rated it at around fifty-fifty percent, but now Automation Anywhere uses AI for customer support."
"Document Automation has issues related to speed. When I compare Document Automation with IQ Bot, IQ Bot is faster than Document Automation."
"I feel the cost of licensing is very high for the A2019 version."
"Additionally, the user interface is quite outdated and could be more user-friendly. The licensing cost is also too high, which means many small-scale industries may not choose this product."
"The support is an area that could improve. The support staff could be more knowledgeable."
"I did not use the ITSM tools aspect, which connects to a CMDB, because that was not how I utilized the BMC tool, so I do not have an opinion on how it could be improved."
"I don't have any complaints about it, and I've never really had any issues. It isn't wizard-driven or anything like that, but it doesn't need to be. For someone who is not familiar with system administration, it would be daunting. There would be a lot of info there. They wouldn't necessarily know what to do, but that's not its target audience. For its target audience, in particular, it doesn't need to change. It is really a good tool."
"In Vietnam, there's no Lansweeper office, making it difficult to find the right vendor to get the license."
"The feature to deploy software in endpoints needs to be improved."
"For example, Lansweeper can scan 7-Zip version 7.2, but when a new version 7.3 comes out, Lansweeper shows it as new software, requiring us to manually add this software to the whitelist or change it in reports; it should be counted as the previous version."
"The disadvantages in comparison to other products are in the ITSM part and the CMDB."
"We would greatly benefit from the ability to continue software installations and assistance with Windows updates, focusing more on action-oriented features."
"The ManageEngine features could improve to show graphs of the traffic and network utility."
"The product could use more intelligence, automation and general availability of product information."
"ManageEngine needs to fix the downtime scheduler for SNMP monitored devices. Alarms are still generated for the devices placed into scheduled maintenance."
"The GUI could be improved."
"We would like to have support for integration with ServiceDesk."
"This is because of the lack of available technical knowledge in terms of competence and maximizing the power of the product."
 

Pricing and Cost Advice

"It costs up to $1,200 per license."
"I think it's $5,500 per license."
"We would like them to change the license model of charging per bot."
"Automation Anywhere is competitive... Pega is somewhat comparable, but Pega also requires a lot more infrastructure and a lot more experience to get up and running."
"Time-wise: We have saved hundreds of thousands of hours."
"Because it reduced the time duration of our processes, our costs went down."
"The cost is affordable, which makes an easy barrier to entry for the RPA market."
"We just did a round of price comparison on a global scale and found it's so hard to compare the license prices. But, Automation Anywhere, in general, is on the same price level as the other vendors, a bit lower in some cases."
"Its cost is terrific. It has a great price and is cost-effective, and the license is free under a hundred nodes. I like the fact that it gets regular updates. Of course, it notifies you of the product and you can patch it and all that, but I like the fact that it is very affordable for the number of nodes. A company with three or four computers doesn't need it, but a company that has dozens or hundreds has to have some kind of governance. It can do everything such as Windows, Linux, and network devices, and the discovery is really intelligent. For example, you'd find smart devices, IOTs, and things like that. I'm very happy with it."
"The Lansweeper's price has increased and is now on par with or even higher than competitors, it still offers significant value in the area of IT asset management."
"It actually costs some money in the long run because of the licensing model."
"It is not high and it is fair according to the worth it offers."
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate Lansweeper's pricing a seven out of ten."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Construction Company
11%
Manufacturing Company
11%
Outsourcing Company
10%
Manufacturing Company
9%
Healthcare Company
9%
Outsourcing Company
7%
Financial Services Firm
7%
Construction Company
32%
Comms Service Provider
15%
Manufacturing Company
7%
Healthcare Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business157
Midsize Enterprise81
Large Enterprise558
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise4
Large Enterprise8
No data available
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for Lansweeper?
It is quite cheap compared to other solutions, and the installation was very easy.
What needs improvement with Lansweeper?
It is difficult for me to suggest improvements to Lansweeper since I thought it performed effectively for its intende...
What is your primary use case for Lansweeper?
My use cases with Lansweeper primarily involve discovery for data center migrations. I did this when I worked for my ...
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Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
No data available
IT360
 

Interactive Demo

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Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Information Not Available
Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source
Find out what your peers are saying about Lansweeper vs. ManageEngine IT360 and other solutions. Updated: August 2026.
908,800 professionals have used our research since 2012.