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Lansweeper vs ManageEngine IT360 comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
640
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (1st), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
Lansweeper
Average Rating
8.4
Reviews Sentiment
6.3
Number of Reviews
17
Ranking in other categories
IT Asset Management (2nd)
ManageEngine IT360
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
Network Monitoring Software (85th), IT Asset Management (25th), IT Infrastructure Monitoring (70th)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
ES
System Administrator at Loma Linda University
Significant asset management capabilities boost IT efficiency and support proactive monitoring
A positive aspect of Lansweeper is that they maintain a 30-minute recurring schedule with us for feedback. I have mentioned to the Lansweeper team that I would appreciate a clear separation between computers joined to our on-premise domain and those joined to the Microsoft Entra directory, as this distinction is currently difficult to make. In terms of reporting and knowledge, Lansweeper completely fulfills our needs. The software installation capability is being phased out as they now have the cloud version app, where this ability and Actions have been removed. My experience is primarily with Windows systems in Lansweeper, but it also supports Mac systems. We are currently adding Macs to scanning, though functionality is somewhat limited compared to Windows. It scans servers too, though this isn't the primary focus. Regarding network scanning, there are some security considerations due to specific service or port requirements on switches. For Windows needs in terms of asset management, report creation, and detailed information visibility, it is an excellent product. Building reports is straightforward, and while the database is quite extensive and may require research depending on needs, the information is readily available.
ZM
It manager at PTC (Public Telecomuncation Corporation)
Good monitoring and alerting capability, and it is easy to deploy
This solution is good for configuration management. The monitoring capability is easy to use and it can be done without any training. ManageEngine is easy to deploy. It is easy to identify and collect information from all of the nodes on the network. The alerting capability is good and it will send out emails.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation, with modern features to train documents ensuring high accuracy and repeatability over time."
"The most valuable feature is the task bots because we found that cognitive functionality can be improvised."
"We reduce the time that scientists spend on manual tasks and put them on more value-added work."
"We needed scalability and the ability to perform 10,000 or 1,000 or 200 tasks at any moment. No other software that we have had could provide such scalability and is built in a modular way."
"The most valuable feature is the user-friendly interface."
"We've shifted platforms a couple of times, and Automation Anywhere is the one that stuck based on end-user experience, the ease of development, and trainability with the tool."
"We automated these processes so they will be processed automatically, and users will get the end result for validation—it is basically time-saving for them."
"It is easy to fix bug issues which you encounter in the post-production process."
"The solution provides inventory information that is very important to our company."
"It is very flexible and very powerful. The reporting scripts that are continually posted are a real benefit. It makes it easier for someone who is a consumer, but not necessarily a power user, to quickly create and run reports, get updates, and know what tasks need to be performed."
"One valuable feature is the ability to monitor log-on times, providing insights into whether users are rebooting their machines as claimed. This is useful in scenarios where users may not be aware of the need to reboot for system optimization. Lansweeper helps verify such information by collecting log data. Another noteworthy feature is the capability to track CPU, memory, and network usage on workstations at intervals, say every thirty minutes. This allows me to assess the user's experience and validate their claims about resource consumption. For instance, if a user complains about high memory usage, Lansweeper enables me to verify the actual usage and address the issue accurately. This level of monitoring granularity is something I find particularly useful and haven't seen in many other tools."
"The best feature of Lansweeper is the discovery; it is really automatic and straightforward to install and use."
"The most valuable feature of Lansweeper is IT asset management. In the realm of cybersecurity, having knowledge of what is on the network is critical. We are able to conduct reports and see the assets we have. Initially, the solution required a machine on the local network to scan everything, but it has evolved to include agents that can report to a device, and more recently, an agent that can send data to the cloud even if the device is outside of the network. This has proven to be especially useful during the pandemic, as it has allowed us to keep track of devices that have been sent home with employees."
"The solution has an excellent health status feature and a user-friendly interface that contains all necessary information."
"We have seen a return on investment with Lansweeper, as we save time preparing reports for Microsoft, and it has been very useful in terms of cost savings."
"The use of Teams for EdgeScript agent and agentless scanning of devices within our network proves valuable."
"All I know is that when it comes to managing the active directory, ManageEngine is something I consider to be the best."
"I would suggest you use this product as it's easy for administration, and is based on distributed model support."
"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."
"The primary use case of this solution is to manage and to protect the web servers, the mail server, and the website in my company."
"The technical support is good."
"Customer Service: Absolutely fantastic."
"It is easy to identify and collect information from all of the nodes on the network."
"The monitoring capability is easy to use and it can be done without any training."
 

Cons

"We have observed that AA gets locked sometimes."
"The integration in UiPath is much better. Automation Anywhere's latest version has improved. It's fine but not as good as UiPath."
"We would like a better coding interface for developers. We would also like to have a user interface which reduces the time to learn the product so more people in the organization can use software, like Automation Anywhere, quickly automating processes."
"The mobile application can be improved by adding more functions and capabilities because right now, only a few features are enabled for mobile users."
"IQ Bot has some limitations that should be improved in future releases."
"We are still hoping to see improvements in its ability to have the client answer automatically and reconnect when Windows updates are applied."
"I believe Automation Anywhere needs to improve on product quality. Sometimes it has intermittent issues."
"The solution doesn't offer all the capabilities that we need, so we have to use it in conjunction with other software."
"I don't have any complaints about it, and I've never really had any issues. It isn't wizard-driven or anything like that, but it doesn't need to be. For someone who is not familiar with system administration, it would be daunting. There would be a lot of info there. They wouldn't necessarily know what to do, but that's not its target audience. For its target audience, in particular, it doesn't need to change. It is really a good tool."
"In Lansweeper, reporting has some glitches. Reporting needs to be more customized as per customer requirements."
"The support experience hasn't been satisfactory. Establishing a direct connection with someone is challenging, as communication is limited to chat or forums through a web link. There's a lack of direct interaction with support personnel, making it difficult to have real-time conversations or seek immediate assistance, which is not ideal."
"It would be beneficial if the solution could show more account-related information, beyond just the main Active Directory user account, and include management capabilities for other account types."
"In Vietnam, there's no Lansweeper office, making it difficult to find the right vendor to get the license."
"The feature to deploy software in endpoints needs to be improved."
"I think they should come up with an end-to-end asset management tool."
"The support is an area that could improve. The support staff could be more knowledgeable."
"The product could use more intelligence, automation and general availability of product information."
"We would like to have support for integration with ServiceDesk."
"The ManageEngine features could improve to show graphs of the traffic and network utility."
"This is because of the lack of available technical knowledge in terms of competence and maximizing the power of the product."
"ManageEngine needs to fix the downtime scheduler for SNMP monitored devices. Alarms are still generated for the devices placed into scheduled maintenance."
"The GUI could be improved."
 

Pricing and Cost Advice

"Automation Anywhere University is pretty good. They make it available free for everyone."
"In the Indian market, I feel that for mid-size companies, such as ourselves, that having multiple bots costs a lot. If Automation Anywhere wants to expand in the Indian market, they will need to look at their pricing."
"We have seen about a 10 percent monetary savings."
"The cost of this solution is a little bit high, but it is worth the price."
"It is fantastic. It has been great. It is perfectly priced for the quality received. When paying for quality, that is exactly what you get."
"From my experience, I can say that the initial setup cost is easily recovered over a period of time once the bots start running in production."
"Complaints are generally about the cost of IQ Bot, which is higher than its competitors. The base model’s pricing is comparable to other platforms with attended, unattended, and IDP capabilities as well."
"Our company is investing a lot of money in Automation Anywhere. They have saved money wherever humans are working. They invest a lot of money in FTEs and other logistics, so the money saving is very pretty good with Automation Anywhere. While I don't know the exact figure, the tool is saving us millions of dollars as well as saving about 40,000 hours in the last year."
"The Lansweeper's price has increased and is now on par with or even higher than competitors, it still offers significant value in the area of IT asset management."
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate Lansweeper's pricing a seven out of ten."
"It actually costs some money in the long run because of the licensing model."
"It is not high and it is fair according to the worth it offers."
"Its cost is terrific. It has a great price and is cost-effective, and the license is free under a hundred nodes. I like the fact that it gets regular updates. Of course, it notifies you of the product and you can patch it and all that, but I like the fact that it is very affordable for the number of nodes. A company with three or four computers doesn't need it, but a company that has dozens or hundreds has to have some kind of governance. It can do everything such as Windows, Linux, and network devices, and the discovery is really intelligent. For example, you'd find smart devices, IOTs, and things like that. I'm very happy with it."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Manufacturing Company
11%
Construction Company
11%
Computer Software Company
7%
Manufacturing Company
9%
Healthcare Company
9%
Government
7%
Computer Software Company
6%
Construction Company
31%
Comms Service Provider
16%
Computer Software Company
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business154
Midsize Enterprise82
Large Enterprise536
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise4
Large Enterprise8
No data available
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for Lansweeper?
It is quite cheap compared to other solutions, and the installation was very easy.
What needs improvement with Lansweeper?
It is difficult for me to suggest improvements to Lansweeper since I thought it performed effectively for its intende...
What is your primary use case for Lansweeper?
My use cases with Lansweeper primarily involve discovery for data center migrations. I did this when I worked for my ...
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Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
No data available
IT360
 

Interactive Demo

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Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Information Not Available
Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source
Find out what your peers are saying about Lansweeper vs. ManageEngine IT360 and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.