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Lansweeper Reviews

Vendor: Lansweeper
4.2 out of 5
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What is Lansweeper?

Managing IT has never been a bigger challenge. Hardware, software, and users can be anywhere at any time, making IT environments extremely dynamic and often complex. A seemingly simple question has become terribly difficult to answer: ‘Who is using what?’ This question inspired Lansweeper and still drives us today. We believe that answering it is crucial to tackle and simplify many of the challenges IT professionals face every day.

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Lansweeper is the #2 ranked solution in top IT Asset Management solutions. PeerSpot users give Lansweeper an average rating of 8.4 out of 10. Lansweeper is most commonly compared to ServiceNow: Lansweeper vs ServiceNow. Lansweeper is popular among the large enterprise segment, accounting for 50% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a healthcare company, accounting for 10% of all views.
Buyer's Guide
Lansweeper
March 2026
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Helped 884,797 peers since 2012

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Lansweeper mindshare

As of March 2026, the mindshare of Lansweeper in the IT Asset Management category stands at 6.1%, down from 12.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.
IT Asset Management Mindshare Distribution
ProductMindshare (%)
Lansweeper6.1%
ServiceNow13.8%
Freshservice5.4%
Other74.7%
IT Asset Management

PeerResearch reports based on Lansweeper reviews

TypeTitleDate
CategoryIT Asset ManagementMar 24, 2026Download
ProductReviews, tips, and advice from real usersMar 24, 2026Download
ComparisonLansweeper vs ServiceNowMar 24, 2026Download
ComparisonLansweeper vs Qualys VMDRMar 24, 2026Download
ComparisonLansweeper vs FreshserviceMar 24, 2026Download
Suggested products
TitleRatingMindshareRecommending
ServiceNow4.313.8%91%225 interviewsAdd to research
Qualys VMDR4.22.4%94%96 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Lansweeper's key features include agentless deployment, comprehensive IT asset management, detailed reporting, and cross-platform support. Users find value in its ease of use, flexible deployment, powerful reporting scripts, and the ability to monitor various device metrics. The platform supports both agent and agentless configurations and excels in providing a centralized dashboard for IT lifecycle management, inventory tracking, and gathering device information for cybersecurity purposes. Its querying and integration capabilities enhance IT operations significantly.
  • "Lansweeper is performing exceptionally; as soon as it detects something on the network, it immediately adds it to Lansweeper, and the connection between the endpoint and the server is doing a really good job."
  • "Lansweeper was hands down the best tool; it collects every last piece of information we wanted to know about our equipment and has strong reporting capabilities."
  • "What I appreciate best about Lansweeper is the scanning itself, as setting up scanning was relatively easy, and the reporting was comprehensive with numerous different reporting options, including a feature for creating your own reports."

Room for Improvement

Lansweeper's areas for improvement include software deployment, customer support, and reporting customization. Users seek enhanced cloud capabilities and integration with security features such as vulnerability management. CMDB and ITSM functionalities could be better, while some experience challenges with scalability in large networks. There are desires for more detailed account management and improved interfaces. Budget constraints impact the adoption of additional features. Enhanced Windows patching and software distribution would also be beneficial.
  • "I did not use the ITSM tools aspect, which connects to a CMDB, because that was not how I utilized the BMC tool, so I do not have an opinion on how it could be improved."
  • "It would be beneficial if the solution could show more account-related information, beyond just the main Active Directory user account, and include management capabilities for other account types."
  • "For example, Lansweeper can scan 7-Zip version 7.2, but when a new version 7.3 comes out, Lansweeper shows it as new software, requiring us to manually add this software to the whitelist or change it in reports; it should be counted as the previous version."

ROI

Lansweeper allowed users to manage tasks remotely, saving the need for additional personnel. It helped reduce time in report preparation for Microsoft, contributing to cost savings. Some found it more economical than BMC for their license needs, aligning with expectations. Users acknowledged Lansweeper provided worth the expenditure, though one found it hard to determine its financial impact.

Pricing

Lansweeper pricing is competitive in IT asset management, especially compared to SolarWinds. Costs are based on the number of devices, about 35 cents per device, with licensing free under 100 nodes. While some note price increases, many agree it's cost-effective, particularly for large enterprises. Installation is easy, and regular updates are appreciated. Companies with dozens to hundreds of devices find value in its comprehensive features, including intelligent discovery across Windows, Linux, and network devices.
  • "It is not high and it is fair according to the worth it offers."
  • "On a scale from one to ten, where one is cheap, and ten is expensive, I rate Lansweeper's pricing a seven out of ten."
  • "The Lansweeper's price has increased and is now on par with or even higher than competitors, it still offers significant value in the area of IT asset management."

Popular Use Cases

Lansweeper is mainly used for IT asset management, discovery, inventory, and compliance. It helps businesses track and categorize hardware and software assets, manage deployment tasks, and monitor end-point devices. Many companies utilize advanced scanning to automate inventory, track software usage, and maintain compliance with critical service controls. It also aids in managing large numbers of endpoints and provides strong reporting features for asset tracking and IT optimization.

Service and Support

Customers express satisfaction with Lansweeper's service and support, citing responsiveness and effectiveness, particularly through email. Some find the timezone difference with support in Belgium challenging, but assistance remains accurate and helpful. Calls are generally answered quickly, with follow-ups occurring within an hour if not immediately. Users value the large, engaged user community and effective documentation. Many rate the service highly, often at an eight or above, emphasizing the quality of support and easy-to-use features.

Deployment

Lansweeper's initial setup is generally considered straightforward and intuitive, especially for those with admin experience. It can be installed quickly on various environments, including desktops, without requiring user agents. While some users transitioning to the cloud model may find it challenging, the setup process typically aligns well with common technology platforms like IIS and SQL Server. Despite these challenges, the solution is regarded as easy to deploy and efficient for network administration tasks.

Scalability

Lansweeper scales well for varying business sizes, managing thousands of devices and users effectively. It supports distributed enterprise needs with multiple servers and centralized data. While easily expandable, the tool is ideal for small to mid-sized companies and growing efficiently with demands. Businesses appreciate its ease of deployment and rated it highly, though some face challenges due to geographical limitations and consider cost, ensuring Lansweeper meets varied organizational needs efficiently.

Stability

Lansweeper is generally stable and reliable, although it can face performance issues when handling heavy server loads or specific asset scans, especially with non-Windows systems. Users find Lansweeper to be user-friendly and efficient during regular operations, but it may struggle under intensive tasks without hardware upgrades. While network visibility ensures smooth operation for some, others have reported challenges with update and patch management activities. Stability appears consistent for local server deployments.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Lansweeper Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise8
By reviewers
By visitors reading reviews
Company SizeCount
Small Business131
Midsize Enterprise90
Large Enterprise218
By visitors reading reviews

Top industries

By visitors reading reviews
Healthcare Company
10%
Manufacturing Company
9%
Government
8%
Computer Software Company
8%
Construction Company
6%
University
6%
Financial Services Firm
5%
Outsourcing Company
5%
Comms Service Provider
4%
Retailer
4%
Wholesaler/Distributor
4%
Energy/Utilities Company
3%
Insurance Company
3%
Hospitality Company
3%
Transportation Company
3%
Educational Organization
2%
Non Profit
2%
Media Company
2%
Real Estate/Law Firm
2%
Recreational Facilities/Services Company
1%
Engineering Company
1%
Legal Firm
1%
Marketing Services Firm
1%
Logistics Company
1%
Performing Arts
1%
Leisure / Travel Company
1%

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Learn more about Lansweeper

MISSION
At Lansweeper we develop and support our software which builds and leverages a system of record in any IT environment.

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Product Categories

Product Categories
IT Asset Management

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Lansweeper Reviews Summary
Author infoRatingReview Summary
System Administrator at Loma Linda University4.5I've used Lansweeper for 15 years to manage 1,500 Windows devices, valuing its detailed reporting, on-prem actions, and ease of use, though I miss software installation features now removed in the newer cloud version.
Service Desk Analyst - Endpoint Management and Support at The Tavistock and Portman NHS Foundation Trust4.0I use Lansweeper for monitoring accounts and devices, tracking Windows versions, and ensuring transitions to Windows 11. Its organized data and user-friendly interface make it invaluable, though more account-related details and AD audit functionality would enhance its capabilities.
IT Analyst at Ivy Rehab Network5.0I used Lansweeper primarily for inventory and reporting, finding it fast, intuitive, and extremely useful, though I wish it offered software distribution and better patching. Rising licensing costs were tough for our nonprofit, but overall, I’d highly recommend it.
CTO at Four Nine Agency4.0I use Lansweeper for asset management, leveraging its advanced scanning capabilities to monitor devices and manage software lists. Its local network operation without agents offers great ROI by saving time on reports. However, it struggles with version identification.
Ict Advisor at SOS Children's Villages4.5I'm an ICT advisor supporting my branch office with Lansweeper for IT Asset Management. It efficiently manages all devices and IT lifecycle management, though reporting needs more customization. We previously used ManageEngine but have since switched.
Cybersecurity Architect at Netcompany4.5I've used Lansweeper across global branches for IT asset management and appreciate its discovery, reporting, and monitoring features, though I find the CMDB and ITSM functions lacking and prefer a complete cloud version for simplicity.
Systems Integration Specialist Advisor at a insurance company with 1,001-5,000 employees4.0I found Lansweeper easy to set up and effective for asset discovery and reporting during data center migration tests, appreciating its customizable reports and affordability, though my experience was limited to lab use and not in full production.
Lead System Support Specialist at Government of Prince Edward Island3.5I use Lansweeper mainly for asset tracking and automation, find it easy to use and stable, and appreciate its scalability, though better real-time support like phone or screen-sharing would improve the overall experience.