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Dell PowerProtect Data Domain vs IBM Storage Protect comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.9
Dell PowerProtect Data Domain enhances storage efficiency and cost savings with compression, deduplication, but may be costly for small businesses.
Sentiment score
1.0
IBM Storage Protect enhances data recovery, reduces downtime, and aids compliance, making it a valuable investment for organizations.
One is less floor space in the data center and the ability to pack more data into the backup storage on Dell PowerProtect Data Domain as compared to the traditional backup storage.
Vice President - Information Technology Systems Engineering at a tech vendor with 10,001+ employees
The best part is the compression and deduplication feature.
Lead Architect at a comms service provider with 10,001+ employees
We have not fully expanded the air gap yet, and we are still in the testing stages concerning recovery in case of a cybersecurity threat.
Sr Systems Engineer at a outsourcing company with 10,001+ employees
 

Customer Service

Sentiment score
7.1
Dell PowerProtect Data Domain service is highly rated, with efficient support despite regional inconsistencies and occasional escalation challenges.
Sentiment score
7.6
IBM Storage Protect's support shows mixed experiences, with praise for expertise but concerns over response times and service consistency.
We feel that we are working with people who understand the technology and the historical patterns of this environment, and when we raise a support request, we have no doubt because it seems that we are working with a product engineer.
System Administrator at a financial services firm with 201-500 employees
They respond within 24 hours of case submission, which is crucial for maintaining the solution.
Sr System Expert at a healthcare company with 10,001+ employees
I have dedicated support from Dell for Vietnam, and they are responsive.
Information Technology Technician at Lac Viet Computing
Support from IBM is very good, and they always have knowledgeable people.
Interim Head of Infrastructure at a real estate/law firm with 1,001-5,000 employees
Support is good from IBM, although it mainly comes from my local partner.
Head of Infrastructure Security (S.A.V.P) at EXIM Bank Ltd
Some support staff are highly skilled, others are not, leading to longer times to resolve issues.
CEO at Fischerei Leipold
 

Scalability Issues

Sentiment score
6.6
Dell PowerProtect Data Domain offers scalable, seamless expansion with future-proof planning and compatibility across diverse enterprise environments.
Sentiment score
7.7
IBM Storage Protect is praised for scalability and adaptability, though some users cite challenges in features and large-scale integration.
The scalability depends on the IT department's strategy.
Sr System Expert at a healthcare company with 10,001+ employees
Dell PowerProtect Data Domain is very scalable; it expands easily with new enclosures.
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain can scale up horizontally to meet the growing needs of our organization.
lead at Boston Scientific
TSM is a generic and robust product, which is why I continue using it for my core banking.
Head of Infrastructure Security (S.A.V.P) at EXIM Bank Ltd
It is one of the most scalable platforms, and that is its strong point.
Interim Head of Infrastructure at a real estate/law firm with 1,001-5,000 employees
Scalability is great in IBM Spectrum Protect; there are several options available to scale.
Solution architect at a tech vendor with 10,001+ employees
 

Stability Issues

Sentiment score
8.2
Dell PowerProtect Data Domain is highly stable and reliable, with minimal issues and consistently positive user satisfaction and performance.
Sentiment score
8.0
IBM Storage Protect is highly stable and reliable, with consistent enhancements despite occasional minor issues with new features.
We have never encountered issues such as data corruption with these systems.
Storage Engineer at Comtrade Group
I have not experienced any downtime, crashes, or performance issues with it.
IT Infrastructure and Telecom TL at a construction company with 51-200 employees
I have been using it for up to three years with no upgrading or downtime.
Data Protection Engineer at a tech services company with 51-200 employees
 

Room For Improvement

Users seek improved features, better integration, and cost transparency for Dell PowerProtect Data Domain, highlighting security and support issues.
IBM Storage Protect needs an improved interface, intuitive features, better cloud integration, and enhanced reporting and virtualization support.
Local support must be available in the country.
Head Of Systems Group at NCCPL
We can leverage writing NAS level backup into Dell PowerProtect Data Domain rather than utilizing any other software tools such as Networker.
Vice President - Information Technology Systems Engineering at a tech vendor with 10,001+ employees
Dell PowerProtect Data Domain represents the fastest and most reliable solution, ensuring great integration with backup software.
Storage Engineer at Comtrade Group
It is not compatible with other operating systems like Windows or Linux.
Head of Infrastructure Security (S.A.V.P) at EXIM Bank Ltd
IBM Storage Protect does not work well with virtual environments such as VMware and Hyper-V.
CEO at Fischerei Leipold
There is a need for additional layers of security to fill the gaps, which is why we are using Cobalt Iron.
Solution architect at a tech vendor with 10,001+ employees
 

Setup Cost

Dell PowerProtect Data Domain offers high performance for enterprises but may be costly for smaller businesses, with regional pricing variations.
IBM Storage Protect offers varied and complex licensing, often seen as expensive but potentially cost-effective with tailored agreements.
It is almost four times the earlier price.
Head of Sales and Operations at New Horizon Computers
For small clients, it is very expensive.
Specialist Senior N2 at Entelgy
The pricing has become higher since July, and the license costs are more expensive compared to the past.
Technical manager at Advanced Computer Technology (ACT)
We do not see the cost of the licensing.
Interim Head of Infrastructure at a real estate/law firm with 1,001-5,000 employees
It's expensive.
Head of Infrastructure Security (S.A.V.P) at EXIM Bank Ltd
IBM Storage Protect is generally an expensive tool.
CEO at Fischerei Leipold
 

Valuable Features

Dell PowerProtect Data Domain excels in deduplication, scalability, and compression, ensuring cost-effective, fast, and secure data management.
IBM Storage Protect excels in efficient backups, cost-effective storage, scalability, reliability, user-friendliness, adaptability, and robust disaster recovery.
The most valuable feature of Dell PowerProtect DD (Data Domain) is its deduplication capability.
Technical manager at Advanced Computer Technology (ACT)
Dell PowerProtect DD (Data Domain) is highly consistent, durable, easy to install, scalable, and compatible with any software today.
Head of Sales and Operations at New Horizon Computers
The most beneficial features in the product are compatibility, which is the most valuable function.
Head Of Systems Group at NCCPL
The product works efficiently with very large tape libraries, unlike most other products in the market that have problems handling large tape libraries or more than one tape library.
CEO at Fischerei Leipold
IBM Spectrum Protect has excellent integration capability.
Solution architect at a tech vendor with 10,001+ employees
Incremental and differential backup features are built-in, which I frequently utilize on a weekly and daily basis.
Head of Infrastructure Security (S.A.V.P) at EXIM Bank Ltd
 

Categories and Ranking

Dell PowerProtect Data Domain
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
87
Ranking in other categories
Deduplication Software (1st), Disk Based Backup Systems (1st)
IBM Storage Protect
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
4
Ranking in other categories
Backup and Recovery (13th)
 

Mindshare comparison

Dell PowerProtect Data Domain and IBM Storage Protect aren’t in the same category and serve different purposes. Dell PowerProtect Data Domain is designed for Deduplication Software and holds a mindshare of 25.4%, down 29.2% compared to last year.
IBM Storage Protect, on the other hand, focuses on Backup and Recovery, holds 1.8% mindshare, down 2.3% since last year.
Deduplication Software Market Share Distribution
ProductMarket Share (%)
Dell PowerProtect Data Domain25.4%
HPE StoreOnce18.1%
Dell PowerProtect Data Manager12.7%
Other43.8%
Deduplication Software
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
IBM Storage Protect1.8%
Veeam Data Platform7.6%
Commvault Cloud4.4%
Other86.2%
Backup and Recovery
 

Q&A Highlights

AaaAaa5 - PeerSpot reviewer
Works
Oct 05, 2020
 

Featured Reviews

Branko Cirovic - PeerSpot reviewer
Storage Engineer at Comtrade Group
Provides seamless backup integration and long-term reliability for enterprise data protection
The price is quite high; this product is not considered cheap. Additionally, if you use higher availability boxes, they also come at a premium price. However, they provide business continuity, which is the main reason why companies invest in this solution. Tape is slow; when restoring several virtual machines or databases amounting to several terabytes, Dell PowerProtect Data Domain represents the fastest and most reliable solution, ensuring great integration with backup software. If a customer has limited budget constraints, they may opt for cheaper external storage comprised of just a bunch of disks and utilize it for backup, as backup is not a business-critical service. However, I see great value in Dell PowerProtect Data Domain because it is fully automated, features great integration with backup software, and provides good value for money. I would rate software support as a ten, while I would give hardware support a seven. I never give any product a perfect score; I think Dell PowerProtect Data Domain deserves a nine. The only minor problems are the certificate issue and the price. These certificate issues are quite rare and mainly arise when we forget to restart and upgrade the box for several years.
reviewer2787573 - PeerSpot reviewer
Interim Head of Infrastructure at a real estate/law firm with 1,001-5,000 employees
Backup coverage has supported immutable protection and now needs a more modern, intuitive interface
IBM Storage Protect is from a previous generation of backup software. In those days, backup software was complex in setting up and complex to manage. The new software, such as Rubrik, is very easy to use and more relatable to younger engineers because its interface design is more similar to Office 365 and the newer controls and labels that we are accustomed to. The difficulty that we now have with IBM Storage Protect is that for this day and age, compared to other products that are out there, it seems complex. If we look back 15 years ago, all enterprise class backup software was complex, so IBM was not any different. However, many of these older systems, such as Commvault, still have the same complaint that they are very complex because they have tried to keep that same interface and the same way it works. This suits them, but it probably needed a complete overhaul to bring it into the ease of use that we have with modern software. However, that upgrade has not been done. IBM Storage Protect has not been upgraded into a modern platform. It still looks a legacy platform.
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Answers from the Community

AaaAaa5 - PeerSpot reviewer
Works
Oct 5, 2020
Oct 5, 2020
The biggest difference is that Data Domain is an appliance storage system (SW + HW storage) but Spectrum is a software (licenses) solution only.
2 out of 10 answers
it_user1115376 - PeerSpot reviewer
Head of Computer Platforms Department with 501-1,000 employees
Jan 20, 2020
The biggest difference is that Data Domain is an appliance storage system (SW + HW storage) but Spectrum is a software (licenses) solution only.
CR
Storage specialist at Vodacom Business
Jan 20, 2020
I would look at the way they dedup. DataDomain uses variable-length deduplication so they are very effective. I do not know anything about the IBM product, but we have dealt with IBM and in my opinion, the difference that is going to make the biggest impact is the way they sell TCO. EMC almost negatively impacts themselves by giving a more realistic and often more expensive quote, where IBM gives a seemingly cheaper solution, but later on, it works out more.
 

Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
10%
Manufacturing Company
10%
Government
7%
Financial Services Firm
14%
Computer Software Company
9%
Manufacturing Company
8%
Educational Organization
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise23
Large Enterprise38
By reviewers
Company SizeCount
Small Business53
Midsize Enterprise25
Large Enterprise95
 

Questions from the Community

What is your primary use case for Dell EMC PowerProtect DD (Data Domain)?
My use cases for it involve primarily backing up the on-premises servers, and besides that, we also provision CIFS shares and NFS exports on Dell PowerProtect Data Domain.
What do you like most about Dell PowerProtect DD (Data Domain)?
The product, a disk backup solution, improves our data application tasks. We used tape libraries with Dev drives in legacy architectures, resulting in slow backups compared to modern drives like NV...
What do you like most about IBM Storage Protect?
The best point about IBM Storage Protect is that it can use IBM tape environments, which we still use and will continue to use in the future.
What is your experience regarding pricing and costs for IBM Storage Protect?
I do not know the current licensing cost for IBM Storage Protect and how we get our support because our licensing model is not quite standard. We do not buy IBM Storage Protect direct from IBM. We ...
What needs improvement with IBM Storage Protect?
IBM Storage Protect is from a previous generation of backup software. In those days, backup software was complex in setting up and complex to manage. The new software, such as Rubrik, is very easy ...
 

Also Known As

DataDomain, Dell EMC Data Domain, PowerProtect Data Domain
IBM Spectrum Discover
 

Overview

 

Sample Customers

The US Army, City of Houston, Lloyds TSB, TiVo, Teck, Ingram Entertainment, The New York Mets
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