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Dell PowerProtect Data Domain vs Microsoft DPM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.3
Dell PowerProtect Data Domain boosts ROI by reducing storage costs, space, and improving data management efficiency for larger enterprises.
Sentiment score
3.3
Microsoft DPM improved backup efficiency, reduced costs, minimized data loss, and enhanced productivity with streamlined integration and minimal maintenance.
If a customer uses Dell PowerProtect Data Domain with a replication policy, they can replicate minimal data changes daily, removing headaches associated with the physical transfer of tapes.
Pre Sales Manager at a tech services company with 51-200 employees
One is less floor space in the data center and the ability to pack more data into the backup storage on Dell PowerProtect Data Domain as compared to the traditional backup storage.
Vice President - Information Technology Systems Engineering at a tech vendor with 10,001+ employees
The best part is the compression and deduplication feature.
Lead Architect at a comms service provider with 10,001+ employees
 

Customer Service

Sentiment score
7.2
Dell PowerProtect Data Domain's customer support is highly praised but has occasional delays and inconsistencies, especially in complex cases.
Sentiment score
5.7
Microsoft DPM support is mixed, with praise for responsiveness but concerns over limited features and paid technical assistance.
We feel that we are working with people who understand the technology and the historical patterns of this environment, and when we raise a support request, we have no doubt because it seems that we are working with a product engineer.
System Administrator at a financial services firm with 201-500 employees
Nowadays, we can connect directly to the Dell team and in a very minimal time, we can get the support from them.
Product Manager, Dell Client Solutions at Team Computers
They respond within 24 hours of case submission, which is crucial for maintaining the solution.
Sr System Expert at a healthcare company with 10,001+ employees
They provide professional services that are quite good and can meet your needs.
manager/consultant at a consultancy with 1-10 employees
 

Scalability Issues

Sentiment score
6.7
Dell PowerProtect Data Domain offers scalable enterprise data protection, though hardware limits and scale-out concerns may require professional planning.
Sentiment score
5.8
Microsoft DPM scales well with Microsoft products but may need adjustments for non-Microsoft databases and user-friendliness.
The scalability depends on the IT department's strategy.
Sr System Expert at a healthcare company with 10,001+ employees
Dell PowerProtect Data Domain is very scalable; it expands easily with new enclosures.
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain can scale up horizontally to meet the growing needs of our organization.
lead at Boston Scientific
 

Stability Issues

Sentiment score
8.2
Dell PowerProtect Data Domain is highly reliable, with minimal crashes, seamless replication, stability, and efficient recovery after hardware failures.
Sentiment score
6.3
Microsoft DPM's stability is generally praised, though some users experience synchronization issues and challenges with integration and patching.
We have never encountered issues such as data corruption with these systems.
Storage Engineer at Comtrade Group
I have not experienced any downtime, crashes, or performance issues with it.
ICT Assistant GM at Phpco
I have been using it for up to three years with no upgrading or downtime.
Data Protection Engineer at a tech services company with 51-200 employees
The product is very stable, rating between eight and nine out of ten.
IT Administrator at a comms service provider with 51-200 employees
 

Room For Improvement

The product faces high pricing, complex installation, and lacks efficient integration, security, support, and user-friendly features.
Microsoft DPM lacks user-friendliness, struggles with backups, and needs better integration, documentation, and support for efficient performance.
Local support must be available in the country.
Head Of Systems Group at NCCPL
We can leverage writing NAS level backup into Dell PowerProtect Data Domain rather than utilizing any other software tools such as Networker.
Vice President - Information Technology Systems Engineering at a tech vendor with 10,001+ employees
Dell PowerProtect Data Domain represents the fastest and most reliable solution, ensuring great integration with backup software.
Storage Engineer at Comtrade Group
The backup should have compression, deduplication, and DR replication.
Senior Manager - System Infrastructure Software Support Team at DMS Electronics (Pvt) Ltd
Microsoft DPM could improve by adding S3 backup to S3 storage capabilities.
IT Administrator at a comms service provider with 51-200 employees
 

Setup Cost

Dell PowerProtect Data Domain is a costly solution for enterprises, offering robust performance and scalability with potential discounts.
Microsoft DPM pricing is appealing for enterprise buyers due to integration, reasonable value, and affordability compared to competitors.
It is almost four times the earlier price.
Head of Sales and Operations at New Horizon Computers
For small clients, it is very expensive.
Specialist Senior N2 at Entelgy
The pricing has become higher since July, and the license costs are more expensive compared to the past.
Technical manager at Advanced Computer Technology (ACT)
Microsoft licensing is complex, especially for enterprise or data center solutions.
manager/consultant at a consultancy with 1-10 employees
The pricing of Microsoft solutions rates in the middle range at five out of ten.
IT Administrator at a comms service provider with 51-200 employees
 

Valuable Features

Dell PowerProtect Data Domain offers efficient backup with deduplication, reliability, and integration, excelling in storage and data protection.
Microsoft DPM efficiently manages VM migration, backup, and recovery, integrates with Microsoft tools, and supports SMB environments.
The most valuable feature of Dell PowerProtect DD (Data Domain) is its deduplication capability.
Technical manager at Advanced Computer Technology (ACT)
Dell PowerProtect DD (Data Domain) is highly consistent, durable, easy to install, scalable, and compatible with any software today.
Head of Sales and Operations at New Horizon Computers
The most beneficial features in the product are compatibility, which is the most valuable function.
Head Of Systems Group at NCCPL
Microsoft DPM impacted my organization positively, and that was definitely possible.
Senior Manager - System Infrastructure Software Support Team at DMS Electronics (Pvt) Ltd
The two-layer backup system is a particularly valuable feature in Microsoft DPM.
IT Administrator at a comms service provider with 51-200 employees
One of the most effective features of Microsoft DPM is its integration with the entire Microsoft ecosystem.
manager/consultant at a consultancy with 1-10 employees
 

Categories and Ranking

Dell PowerProtect Data Domain
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
93
Ranking in other categories
Deduplication Software (1st), Disk Based Backup Systems (1st)
Microsoft DPM
Average Rating
7.2
Reviews Sentiment
6.1
Number of Reviews
21
Ranking in other categories
Backup and Recovery (39th)
 

Mindshare comparison

Dell PowerProtect Data Domain and Microsoft DPM aren’t in the same category and serve different purposes. Dell PowerProtect Data Domain is designed for Deduplication Software and holds a mindshare of 21.4%, down 28.2% compared to last year.
Microsoft DPM, on the other hand, focuses on Backup and Recovery, holds 0.9% mindshare, down 1.1% since last year.
Deduplication Software Mindshare Distribution
ProductMindshare (%)
Dell PowerProtect Data Domain21.4%
HPE StoreOnce17.2%
Dell PowerProtect Data Manager10.9%
Other50.50000000000001%
Deduplication Software
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Microsoft DPM0.9%
Veeam Data Platform6.0%
Commvault Cloud3.6%
Other89.5%
Backup and Recovery
 

Featured Reviews

Branko Cirovic - PeerSpot reviewer
Storage Engineer at Comtrade Group
Provides seamless backup integration and long-term reliability for enterprise data protection
The price is quite high; this product is not considered cheap. Additionally, if you use higher availability boxes, they also come at a premium price. However, they provide business continuity, which is the main reason why companies invest in this solution. Tape is slow; when restoring several virtual machines or databases amounting to several terabytes, Dell PowerProtect Data Domain represents the fastest and most reliable solution, ensuring great integration with backup software. If a customer has limited budget constraints, they may opt for cheaper external storage comprised of just a bunch of disks and utilize it for backup, as backup is not a business-critical service. However, I see great value in Dell PowerProtect Data Domain because it is fully automated, features great integration with backup software, and provides good value for money. I would rate software support as a ten, while I would give hardware support a seven. I never give any product a perfect score; I think Dell PowerProtect Data Domain deserves a nine. The only minor problems are the certificate issue and the price. These certificate issues are quite rare and mainly arise when we forget to restart and upgrade the box for several years.
Nirukshitha Gamage - PeerSpot reviewer
Senior Manager - System Infrastructure Software Support Team at DMS Electronics (Pvt) Ltd
User finds setup straightforward but seeks wider platform support and advanced features
Microsoft DPM could implement backup capabilities for third-party systems such as Linux. They also need to consider other features such as replication to DR sites, similar to what Veeam and other products offer. Microsoft DPM didn't have that capability at that time. If they want to remain competitive in the market, they need to observe the competition and implement improvements. The backup should have compression, deduplication, and DR replication. They should also improve monitoring of the environment. Microsoft DPM didn't have these basics at that time. If they had continued development on the products, they could have reached a higher level, especially given Microsoft's significant presence and majority of servers. Microsoft DPM didn't have any support structure in the backend. If they had a support structure, we could have escalated issues. I never received any support from Microsoft DPM.
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
10%
Computer Software Company
10%
Government
7%
Computer Software Company
10%
Manufacturing Company
10%
Government
8%
Non Profit
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise24
Large Enterprise41
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise7
Large Enterprise7
 

Questions from the Community

What is your primary use case for Dell EMC PowerProtect DD (Data Domain)?
Dell PowerProtect Data Domain is mainly used for backup as a target for backup. Previously, I was working in Veeam, and nowadays, I am working with Commvault. For both backup software options, the ...
What is your experience regarding pricing and costs for Dell PowerProtect DD (Data Domain)?
This is very good and it can be integrated with any third-party backup solution. I always recommend going with it if the customer is an enterprise customer or it is basically a big SMB. I always re...
What needs improvement with Dell PowerProtect DD (Data Domain)?
In my opinion, for the version I am using of Dell PowerProtect Data Domain, I am not sure if there is another version that will have the functionality I will discuss. I need them to add the air-gap...
What is your experience regarding pricing and costs for Microsoft DPM?
The pricing of Microsoft solutions rates in the middle range at five out of ten.
What needs improvement with Microsoft DPM?
Microsoft DPM could improve by adding S3 backup to S3 storage capabilities. AI integration is not necessary for backups as this is not a security solution.
What is your primary use case for Microsoft DPM?
We use Microsoft DPM for backup servers. ManageEngine is used to manage workstations and servers, and Operation Manager is used for monitoring.
 

Also Known As

DataDomain, Dell EMC Data Domain, PowerProtect Data Domain
DPM, Data Protection Manager, MS DPM
 

Overview

 

Sample Customers

The US Army, City of Houston, Lloyds TSB, TiVo, Teck, Ingram Entertainment, The New York Mets
Medical Park, Centropol Energy, a.s., NCFE, D & H Distributing, Metalor, Colosseum, a.s., Sanitas S.A., Icebreaker
Find out what your peers are saying about Dell Technologies, Hewlett Packard Enterprise, NetApp and others in Deduplication Software. Updated: April 2026.
893,221 professionals have used our research since 2012.