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DX Performance Management vs Infraon IMS comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DX Performance Management
Ranking in Network Monitoring Software
38th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
32
Ranking in other categories
Infrastructure Capacity Planning (1st), DX NetOps (2nd)
Infraon IMS
Ranking in Network Monitoring Software
80th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
Server Monitoring (32nd), IT Infrastructure Monitoring (58th), Cloud Monitoring Software (50th)
 

Mindshare comparison

As of November 2026, in the Network Monitoring Software category, the mindshare of DX Performance Management is 0.8%, up from 0.3% compared to the previous year. The mindshare of Infraon IMS is 0.6%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
DX Performance Management0.8%
Infraon IMS0.6%
Other98.6%
Network Monitoring Software
 

Featured Reviews

reviewer1810893 - PeerSpot reviewer
Senior IT Operations Specialist at a financial services firm with 5,001-10,000 employees
Flexibility and detailed performance stats enable effective network monitoring
Spectrum is very good at monitoring all network faults and configurations. It enables me to take action based on network issues. The Performance Management provides detailed network performance stats, including CPU, memory, and interface bandwidth. Additionally, Spectrum is flexible and allows me to organize and treat devices uniquely without impacting other devices.
it_user1734441 - PeerSpot reviewer
Networking Head at Birla Corporation Ltd
Good statistical reporting, provides alerts via email, helpful support
The reporting capabilities are good. We have to manually configure reports based on what data we require. For example, it can show the downtime for uptime for a device. Once we configure the profile for each report, we can download it. We use Infraon to automatically trigger processes to help resolve issues when they are detected. For example, it will automatically raise a ticket and send an email to our ISP when it detects that a link is down. When a process is triggered automatically, we run one of the pre-configured scripts. We have not created any of the scripts ourselves but rather, only use the ones that are provided. These scripts are important because we use them for generating reports and emailing alerts, which are also used for auditing purposes. For example, our IT department has been improved because Infraon automatically creates reports that show our site uptime and downtime. We can see which site has more bandwidth utilization, link utilization, and link problems. It will show us what other devices are in the environment, which ones we need to replace, and how many sessions are being created. This solution assists us with our billing because we have many critical locations, and these need to have one hundred percent uptime, every month of the year. We generate reports monthly, quarterly, and yearly, which we then submit to management to cite the total uptime. Based on this, the billing is done. With respect to the learning curve, this tool is easy to learn because there is a lot of training material included. I suggest that the entire team learn to use it, rather than just one person, because it will make the tool more effective for the organization.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of DX Performance Management is the quick way we can collect data without putting much effort. They have a lot of customization and features with the solution internally and out of the box. We can discover the device, and start collecting information. For example, if the device is available, we can receive the CPU and memory utilization, and the interface optimization is simple and very fast to implement."
"We're able to present data from multiple back-end collection sources into a single dashboard for the users. So they don't have to go to multiple locations to get data about a particular item, or device."
"The feature that is inherent to its core, of being able to graphically represent a trend and status, is nice."
"The reporting feature has allowed us to quickly share information with customers, keeping them up to date on critical devices that are being monitored."
"The network teams have transitioned to becoming proactive in responding to network performance issues, rather than being just reactive to outages."
"You can have thousands of devices inside and hundreds of thousands of interphases without a problem."
"It saves time having it all on one place, so you do not have to jump around from different tools and try to merge the data. It is already done for you.​"
"Downloads and records are the most valuable features."
"Our response time is within 30 minutes for any support. This solution provides alerts immediately, so we are within our SLA, giving efficiency to our support."
"The role-based dashboards provide data points and charts and topology diagrams in a single window. It's like a spider web, where the application, connectivity, and everything is defined for each user of those applications."
"Once we installed this central system, our site engineers who provide the data started believing in the data's accuracy."
"Their discovery is very quick and they have a CSV file upload mechanism that allows you to onboard five thousand devices a day."
"We have definitely seen ROI since we first implemented Infraon, three years ago, as it has given us clarity and helped us with compliance during audits."
"Overall, it's a wonderful one-stop ITSM solution for infrastructure."
"Infraon IMS allows us to do several things from a single window, which is important to us."
"With Infraon, everything is already built-in so you are able to plug-and-play with the system."
 

Cons

"​Global synchronization errors. Sometimes it just doesn't finish in time due to the load."
"It needs role-based administration."
"For CA PM, there should be a way of easily migrating the reports coming from eHealth going to CA Performance Center, since CA PC is replacing eHealth."
"The database should have higher availability in case of an incident."
"What we want to see: More integration inside of Spectrum and integration of role-based access."
"Since we are out of registered IP space, we are moving to ipv6 and we expect our vendors to move with us, and they have not delivered yet."
"CA PM can be complex to build and configure. Creating the folders / groups / sites required establishing many rule sets."
"DX Performance Management should increase high availability. If one of my two data centers goes offline and the other is operational, I need a seamless transition from the primary to the secondary data center. It's crucial to maintain consistent monitoring of the devices during this transition. Therefore, I require continuous, 24/7 monitoring of my system using this tool."
"We have enquired if there are any possibilities of monitoring non-IPBS devices."
"There might be some features in other products that are currently not there in Everest IMS and can be included. I have not yet compared it with any other product."
"The graphical view of the topology does not show us all of the connectivity in our network, which is something that could be improved."
"The GUI is in need of improvement. It is not drag-and-drop or easy to use."
"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure."
"Email support is a bit slow. Once you drop an email, it takes time."
"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets."
"I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution."
 

Pricing and Cost Advice

"The tool's pricing is based on the number of network devices."
"Do your homework and know how many devices you will be managing out of the gate. Be sure to project what your growth will be each year."
"I like the licensing model because it's device-based."
"We were looking at other vendors in the marketplace for NetFlow, and CA just beat everybody else in price, cost, and the size to implement. ​"
"We purchase a license to use the solution every three years and we have multiple contracts. They have been increasing the price annually. We have a baseline for three years and then we need to pay the difference from the baseline, and we are in the process of negotiating a new price for all the licenses we need. The price overall is affordable."
"They should provide more scalable licensing for the product."
"Licensing is calculated on a per-user basis."
"If you are looking for the best product with the best price, Infraon is the best product. We evaluated five to six products and finally felt Infraon was better because of the pricing model, especially because it was more flexible."
"We pay for a number of devices on the accounts and since it is on-premises, we pay the maintenance charges for the year."
"The pricing is reasonable, given the features that they provide."
"The cost model is within our budget. I have less than 180 critical assets, but the moment that I have 1,000 assets, then the license model is totally different. I don't know whether they are capable of handling that kind of a load. They could revisit the licensing model."
"I think that the pricing for this solution is reasonable and varies by number of devices."
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Top Industries

By visitors reading reviews
Outsourcing Company
23%
Construction Company
11%
Manufacturing Company
10%
Financial Services Firm
8%
Comms Service Provider
18%
Manufacturing Company
14%
Outsourcing Company
13%
Financial Services Firm
12%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Large Enterprise25
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

What needs improvement with DX Performance Management?
Spectrum's topology view sometimes does not rebuild automatically when a device is shut down and reconnected. It requires manual discovery and rebuilding of the topology, which I hope can be improved.
What is your primary use case for DX Performance Management?
I have used Spectrum for monitoring all network faults, configurations, and troubleshooting network issues. It provides network performance stats, such as CPU, memory, and interface bandwidth detai...
What advice do you have for others considering DX Performance Management?
I would recommend this solution based on its functionality, flexibility, customizability, and ease of use. Overall, I would rate the solution an eight out of ten. I am just a customer and not a par...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
 

Also Known As

CA Performance Management
Everest IMS
 

Overview

 

Sample Customers

Jack Henry & Assoc, Target, CenturyLink, Bell Canada, BrightHouse Networks, Telus, Unisys, Verizon, Southern California Edison, GEICO, Fidelity Investments, Wells Fargo, American Family Insurance Group, Deutsche Telekom AG 
Airtel, BSNL, BlackBox Corporation, ACT, Geojit, Canara Bank, Federal Bank, Corporation Bank, Birla Corporation, CESC Limited, Mphasis, GAIL, Udaan, Cowrks, SEBI, PowerGrid, ION, Summit Communications, National Information Technology Center (Nepal), Bhutan National Bank, Servion T, Greenlam, Translab Technologies, CMSIT Services, Nelco, HPCL, Navitas Life Sciences etc. 
Find out what your peers are saying about DX Performance Management vs. Infraon IMS and other solutions. Updated: November 2026.
920,939 professionals have used our research since 2012.