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DX Spectrum vs Observer GigaStor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DX Spectrum
Ranking in Network Monitoring Software
18th
Ranking in Network Troubleshooting
7th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
118
Ranking in other categories
Network Management Applications (8th), IT Infrastructure Monitoring (19th), DX NetOps (1st)
Observer GigaStor
Ranking in Network Monitoring Software
84th
Ranking in Network Troubleshooting
14th
Average Rating
9.0
Reviews Sentiment
8.1
Number of Reviews
7
Ranking in other categories
Network Packet Broker (NPB) (8th)
 

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of DX Spectrum is 1.6%, up from 0.9% compared to the previous year. The mindshare of Observer GigaStor is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
DX Spectrum1.6%
Observer GigaStor0.5%
Other97.9%
Network Monitoring Software
 

Featured Reviews

PinchasAlbalya - PeerSpot reviewer
Network Engineer at a educational organization with 1,001-5,000 employees
Monitoring has become centralized and management now sees real‑time health of key network assets
The time investment required is significant, not because of difficulty but because of the need for free time to invest in it. We need to get the knowledge. We know there are many options, but we took an external vendor to install and make the customization. If we want to make others changes without paying for customization, we need to learn it deeply by ourselves. The tutorials are very complicated. They could work on that area. The tutorial part could be more simplified. I know there are many explanations, and you can get help or documents in one click on the current page in the product, but it is not very clear. If you want to do something new that you did not see from the vendor in the installation, it is not very simple. The documents are good for people that know how to operate the product well, but for new users, it is not simple.
Jeroen-Dubbelman - PeerSpot reviewer
Director at Bitrate
Aids significantly in the threat-hunting process and provides a score-based evaluation of user experience
There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies. The retrospective network analysis capability of Observer GigaStor has been beneficial. It's a pivotal feature for network performance solutions. However, I prefer to consider the entire solution suite - GigaStor, along with GigaFlow and Apex - for comprehensive network visibility and monitoring. So, I prefer to integrate all three solutions to provide the best visibility. They complement each other well, with Apex aggregating and correlating data from both GigaStor and GigaFlow to enhance environmental understanding and troubleshooting efficiency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"​Stability has been good. We really have not had any issues.​"
"With the timely alerts that our MTTR reduced, we could determine the impact of the outage as well as the root cause of the issue."
"Technical support is the best in class."
"This is a very stable product and helps us to be proactive and prevents the company from losing money and business by monitoring the entire network (data and voice) of the company (head office and branches) in real time, showing exactly where errors occur."
"Spectrum allows us to have a holistic view of our network architecture."
"The ability to monitor your WAN and LAN infrastructure in a simple GUI."
"It creates transparency and makes everything work by being more transparent."
"The network mapping functionality."
"Enables us to go back in time to capture an issue and analyze it for a solution, and this after the fact analysis is key to overcoming the bump in the night issues."
"If you have the opportunity, I would strongly encourage you to get it, because it makes the IT experience easier and more flexible, by providing the ability to see things in your networks like the directory packet label."
"The ability to capture packets. It is not only for monitoring. That is very important for a company that wants to keep an eye on the packets, the transactions, the flows..."
"I have no regrets using this product, I am very satisfied for what I paid for it and for the things I am able to do with the product."
"This solution allows us to see exactly what is going on in the network and we can very quickly solve issues with users."
"There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies."
"It's able to capture packets and, after a long time, you can come and use that information; to check, to analyze - everything you would want to do. So it's very good and helpful if you want to protect your data. It is stored in a certain place where you can access it every time you want to analyze it."
"Industry-leading line rates, packet-capture technology and data-mining capabilities are the most valuable features."
 

Cons

"It's difficult to analyze and configure. It's not a very smart tool."
"It doesn’t give you performance metrics: You need CA eHealth for this."
"We found the process of DX Spectrum down from time to time, and we need to interfere manually to restart."
"In my opinion, it's the documentation that I find is not up to the mark."
"Occasionally, usually after an upgrade, we see a few issues but these are almost always cleared up quickly by opening a case with CA."
"Right now, with Java OneClick, it's a problem, because people would like to be able to launch it."
"It's not the best product for availability and outages reporting."
"Huawei devices are not properly supported, and there are incompatibility issues related to certain protocols."
"Graphics need improvement. Because a lot of the information there you have to input first in some case to have full potential. It could be more automated."
"GigaStor feeds into Apex. So, the area where there could be improvement would be in artificial intelligence. For example, the incorporation of more advanced machine learning or AI capabilities could enhance its functionality."
"The Observer Console UI is consistent and stable, but could use some updating to be more modern."
"There are some issues, in our environment that puts processing restraints on the Gigastor when turning on trending data to be sent to APEX."
"I would like to have more than 4TB of storage available in the portable version of this solution."
"Maybe the graphical user interface could be simplified to allow people to use it more easily. It's already good, but they can work more on it to make it even easier."
"The interface is pretty complex, so for the average user, it takes a while to get up to speed with it. I would like it to be more user-friendly."
 

Pricing and Cost Advice

"The product, support, and maintenance are all expensive, which is another reason that we are switching to another solution."
"Since the acquisition by Broadcom, we have not had such a good experience with licensing and pricing. Since they were bought by Broadcom, every sales contract is getting complicated. It's very complicated, and it's much more expensive than before. It's not a good pricing strategy from Broadcom."
"The cost of some of these products are a little cost prohibitive, which is unfortunate. We have to find lower cost solutions for some of the things that we have to pull in. For the most part, CA has capabilities in pretty much everything that you would need. You just have to figure out where are you going to spend the most money for what you have to actually get done. You can do all these things but, which ones do you have to do? And that's hard to choose sometimes because you want to do them all."
"In general, the license cost will be about 30% of the total TCO for this tool (hardware/support team, OS costs, and OS management)."
"DX Spectrum's pricing depends on the license number. It is affordable."
"Currently, a perpetual license but some services are moving to a subscription"
"It’s a great tool, but an expensive one. Learn how to use it properly."
"The price of the solution is reasonable."
"It's quite expensive."
"It depends on the requirements you have. There are three types of license. There's the updates license, the work group license, and the workstation license."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Construction Company
12%
Outsourcing Company
11%
Manufacturing Company
8%
Construction Company
17%
Financial Services Firm
14%
Outsourcing Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise19
Large Enterprise90
By reviewers
Company SizeCount
Small Business5
Large Enterprise3
 

Questions from the Community

What needs improvement with DX Spectrum?
The time investment required is significant, not because of difficulty but because of the need for free time to invest in it. We need to get the knowledge. We know there are many options, but we to...
What is your primary use case for DX Spectrum?
The university purchased DX Spectrum, called ICE. DX Spectrum NAC is working for us only on Cisco 9200 switches. It is not working on any other switch like C1000 or HG or any 2960X. Even other Cisc...
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Also Known As

CA Spectrum
No data available
 

Overview

 

Sample Customers

National Informatics Centre India, Banese, Olympus, AlphaServe Technologies, Sicredi
Cisco Systems, Hawaiian Telecom, Renown Health, State of Nevada, U.S. Department of Veteran Affairs, Allstate Insurance, Jack Henry & Associates, United States Airforce, US Bank, Blue Cross Blue Shield of Minnesota, Texas Tech University Health Sciences Center, Chicago Board Options Exchange
Find out what your peers are saying about DX Spectrum vs. Observer GigaStor and other solutions. Updated: August 2026.
908,800 professionals have used our research since 2012.