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DX Spectrum vs Zenoss Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DX Spectrum
Ranking in Network Monitoring Software
17th
Ranking in IT Infrastructure Monitoring
20th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
118
Ranking in other categories
Network Management Applications (8th), Network Troubleshooting (6th), DX NetOps (1st)
Zenoss Cloud
Ranking in Network Monitoring Software
69th
Ranking in IT Infrastructure Monitoring
55th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
Application Infrastructure (18th), Event Monitoring (13th), Server Monitoring (25th), Container Monitoring (8th), Cloud Monitoring Software (42nd), AIOps (28th)
 

Mindshare comparison

As of June 2026, in the Network Monitoring Software category, the mindshare of DX Spectrum is 1.6%, up from 0.9% compared to the previous year. The mindshare of Zenoss Cloud is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
DX Spectrum1.6%
Zenoss Cloud0.8%
Other97.6%
Network Monitoring Software
 

Featured Reviews

PinchasAlbalya - PeerSpot reviewer
Network Engineer at a educational organization with 1,001-5,000 employees
Monitoring has become centralized and management now sees real‑time health of key network assets
The time investment required is significant, not because of difficulty but because of the need for free time to invest in it. We need to get the knowledge. We know there are many options, but we took an external vendor to install and make the customization. If we want to make others changes without paying for customization, we need to learn it deeply by ourselves. The tutorials are very complicated. They could work on that area. The tutorial part could be more simplified. I know there are many explanations, and you can get help or documents in one click on the current page in the product, but it is not very clear. If you want to do something new that you did not see from the vendor in the installation, it is not very simple. The documents are good for people that know how to operate the product well, but for new users, it is not simple.
ClaudiaChen - PeerSpot reviewer
Cloud Architect - Senior Technology Architect at Telstra
Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features
As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I have found the cross analysis feature to be the most valuable."
"Spectrum is heavily loaded with alarm configuration, so it can detect whenever things go wrong, including issues I didn't even know could happen on my network, and I have integrated it into my ITIL incident, change, and problem management systems so it feeds right into my existing processes."
"The initial setup is very easy; after 10 minutes, you have a complete Spectrum up and running and you can start discovery immediately."
"From the business perspective, they have improved MTTR significantly, creating an elevated ROI ratio."
"The performance manager is very good."
"It has a highly scalable architecture that is designed to ensure accommodation of the growing network setup for our client."
"The product’s stability and robustness are valuable."
"We have removed all the duplicate tickets from our ticketing system; for example, if we have a store that is down, we get 20 tickets, but through CA Spectrum we are down to 1, so in the long term what we've done is less tickets, less people, more savings, etc."
"With this solution, they can have one million users at the same time with no crashes."
"The custom built integration is one of the most valuable features because you can see all the especially critical items."
"Overall, it's a great solution, and I consider it to be one of the best."
"The product offers good documentation that helps with initial training."
"It is very cost-effective compared to the tools I worked with in the past."
"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."
"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."
"It's easy to use."
 

Cons

"Technical support for this product is not so good. It's also not as good as it used to be."
"Stability could be improved. I find on a regular basis that those of us on-call tend to usually have to go in and restart or reboot a Spectrum server because the landscape's gone down."
"Definitely the way this product needs to go is more web-based. They need to put more emphasis in the web technology."
"When we have a high capacity of traffic, we have problems with the stability of the system."
"It took a while to understand the product, but once we went hands on, it's great to work with."
"The biggest issue is our integration right now between UIM and Spectrum is lacking."
"Occasionally, usually after an upgrade, we see a few issues but these are almost always cleared up quickly by opening a case with CA."
"Sometimes the front-line people need to push it up to the second-level quicker."
"This solution is complex for beginners so it takes some time to learn."
"The AI aspect needs to improve."
"Now it is stable, but they should design threshold parameters in percentage instead of raw values."
"It would be ideal if the product offered sound alerts."
"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."
"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"
"There was a problem with Zenoss and storage monitoring."
"Technical support is 3/10, poor: Incomplete and poor documentation Undocumented processes Inconsistent solutions to problems depending on source"
 

Pricing and Cost Advice

"It is expensive compared to other tools in the market."
"Since the acquisition by Broadcom, we have not had such a good experience with licensing and pricing. Since they were bought by Broadcom, every sales contract is getting complicated. It's very complicated, and it's much more expensive than before. It's not a good pricing strategy from Broadcom."
"Currently, a perpetual license but some services are moving to a subscription"
"The solution's pricing could be better."
"It is very pricey. With the current trend of enterprises moving towards cheaper and more modern looking solutions like ManageEngine, SevOne, ServicePilot, and Paesller."
"The product, support, and maintenance are all expensive, which is another reason that we are switching to another solution."
"In general, the license cost will be about 30% of the total TCO for this tool (hardware/support team, OS costs, and OS management)."
"DX Spectrum's pricing is neither expensive nor cheap."
"It depends on the customer, what he wants."
"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."
"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."
"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Construction Company
12%
Manufacturing Company
8%
Outsourcing Company
7%
Construction Company
12%
Manufacturing Company
11%
Comms Service Provider
10%
Transportation Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise19
Large Enterprise90
By reviewers
Company SizeCount
Small Business4
Large Enterprise5
 

Questions from the Community

What needs improvement with DX Spectrum?
The time investment required is significant, not because of difficulty but because of the need for free time to invest in it. We need to get the knowledge. We know there are many options, but we to...
What is your primary use case for DX Spectrum?
The university purchased DX Spectrum, called ICE. DX Spectrum NAC is working for us only on Cisco 9200 switches. It is not working on any other switch like C1000 or HG or any 2960X. Even other Cisc...
What is the best network monitoring software for large enterprises?
In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and a...
 

Comparisons

 

Also Known As

CA Spectrum
Cloud Monitoring, Zenoss Service Dynamics
 

Overview

 

Sample Customers

National Informatics Centre India, Banese, Olympus, AlphaServe Technologies, Sicredi
2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation
Find out what your peers are saying about DX Spectrum vs. Zenoss Cloud and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.