eG Enterprise and vRealize Network Insight compete in the IT monitoring solutions category. eG Enterprise seems to have the upper hand with its comprehensive monitoring capabilities and user-friendly configuration.
Features: eG Enterprise offers comprehensive monitoring capabilities with single-pane observability across the ICT stack, in-depth visibility into the Citrix stack, the ability to diagnose issues directly from alerts, and effective infrastructure monitoring. vRealize Network Insight excels in visualizing network flows with detailed insights into communication patterns, aiding in application migrations and security implementations, alongside its ability to dynamically visualize network behavior.
Room for Improvement: eG Enterprise could enhance networking monitoring capabilities, improve the interface's ease of use, and optimize alarm displays and dashboards. There's a need for better integration, particularly with OpenShift, and a reduction in pricing. vRealize Network Insight could benefit from improved micro-segmentation granularity, enhanced compatibility with third-party products, and more intuitive reporting features. Deeper analytic capabilities also offer room for enhancement.
Ease of Deployment and Customer Service: Both eG Enterprise and vRealize Network Insight are deployed on-premises. eG Enterprise provides excellent customer service with responsive, knowledgeable support that quickly resolves issues. vRealize Network Insight offers fast, efficient service, though its complexity may require additional training for optimal use.
Pricing and ROI: eG Enterprise is seen as cost-effective, offering competitive pricing with subscription and perpetual licensing options. It's considered cheaper than competitors like Dynatrace, with a clear ROI through the reduction of service requests. vRealize Network Insight is viewed as expensive, though users find value in its comprehensive features. There are suggestions to lower prices to increase affordability in more regions. Both products contribute to reducing operational costs and optimizing user experience, indicating strong ROI.
I'm also very satisfied with the integration of eG Enterprise into the APIs, into trouble ticketing, and into advanced reporting.
Our customers see excellent return on investment because eG Enterprise helps anticipate problems, saving money in the long run.
I would rate their technical support for eG Enterprise probably as the best I've ever dealt with.
It's difficult to find necessary documentation, open tickets, and get support.
We are paying too much for technical support from VMware.
We are managing that one but usually we have an API connector between our firewall vendor and our VMware NSX.
For small and medium businesses, eG Enterprise is usually too expensive.
I think the overall licensing models of eG Enterprise could be changed and adapted to a more flexible, more agile structure.
Broadcom should improve by going back to what was working before, offering the suite of tools that clients actually use, and allowing clients to decide the best options for them.
The pricing is per user per year and varies depending on the components being monitored.
Broadcom is known for increasing product prices, making them expensive compared to what people used to pay.
The data gathering capabilities and the automation, which utilizes artificial intelligence, are the most valuable features.
User satisfaction with eG Enterprise is really the key component now, so if you go to VDI or RDH, any of those platforms, you get the total end-to-end user experience because they do have endpoint monitoring now as well, and that was the feature that was lacking before.
One of the biggest problems with VMware NSX is logging, and vRealize Network Insight helps by providing comprehensive logs.
| Product | Mindshare (%) |
|---|---|
| vRealize Network Insight | 0.8% |
| eG Enterprise | 1.2% |
| Other | 98.0% |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 1 |
| Large Enterprise | 11 |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 9 |
| Large Enterprise | 41 |
eG Enterprise is a comprehensive performance monitoring tool that monitors applications, infrastructure, and networks. eG Enterprise offers a complete performance management solution that delivers diagnosis and automated IT auditing, and offers extensive reporting to test application latencies, storage hotspots, network failures, server incompetencies, bottlenecks, user experience (UX) concerns, and more.
eG Enterprise monitors an organization’s total IT ecosystem and applications throughout every layer and all tiers and will take a deep dive to discover where a problem began, faster than any other solution. eG Enterprise is a complete solution that thoroughly monitors the end-user relationship for just about every IT deployment available, such as cloud-based microservices applications, enterprise applications, on-premise monolithic applications, and digital workspaces.
eG Enterprise is a flexible solution and can be deployed in various circumstances, wherever the digital experience of the user needs to be managed and IT infrastructures and applications need to be monitored. eG Enterprise is effective from legacy on-premise deployments to the most cloud-centric ecosystem in the marketplace today.
eG Enterprise Features
Reviews from Real Users
“The product makes data collection easy. It's simple to set up. The algorithm is the most valuable aspect of the solution. In a few minutes after the installations, we can get insights from my technical environment. After a few minutes, I can get some valuable insights to make decisions.” - Anderson L., LatAm Presales Analyst at CLM
“Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities.” - A PeerSpot user who is a Consultant at a tech services company
VMware vRealize Network Insight delivers intelligent operations for software-defined networking and security. It helps customers build an optimized, highly-available and secure network infrastructure across multi-cloud environments. It accelerates micro-segmentation planning and deployment, enables visibility across virtual and physical networks and provides operational views to manage and scale VMware NSX deployments.
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