EG Enterprise and PRTG Network Monitor compete in the IT infrastructure monitoring category. EG Enterprise has the upper hand due to its broader application monitoring capabilities, particularly in Citrix environments.
Features: EG Enterprise provides comprehensive monitoring from a single console, including deep Citrix environment monitoring and AI-driven data gathering for diagnostic purposes. It covers all layers of the OSI model and offers end-to-end visibility. PRTG Network Monitor, known for its easy setup and scalability, offers extensive sensor options, detailed network monitoring, and the ability to manage sensors across diverse platforms, providing flexibility in customization.
Room for Improvement: EG Enterprise could benefit from enhancements in its user interface design and network monitoring features. Users suggest a more intuitive dashboard and simpler setup. PRTG Network Monitor could improve in user interface aesthetics and cloud-native monitoring. Both systems need more customizable dashboards and PRTG needs more out-of-the-box sensors and smoother third-party service integrations.
Ease of Deployment and Customer Service: EG Enterprise provides both on-premises and cloud deployment options, with excellent customer support appreciated by users for its personal touch. PRTG Network Monitor primarily offers on-premises deployment and strong support, though users suggest improvements in technical assistance responsiveness for complex configurations.
Pricing and ROI: EG Enterprise offers flexible subscription models with competitive pricing, which provide value in long-term ROI through reduced service requests. It is considered more affordable than some competitors. PRTG Network Monitor is viewed as cost-effective in smaller environments, though its pricing can scale quickly in larger deployments. It offers bundle packages but could provide more flexible pricing for smaller businesses. Users acknowledge its value but note PRTG's higher initial setup costs compared to competitors.
eG Enterprise is a comprehensive performance monitoring tool that monitors applications, infrastructure, and networks. eG Enterprise offers a complete performance management solution that delivers diagnosis and automated IT auditing, and offers extensive reporting to test application latencies, storage hotspots, network failures, server incompetencies, bottlenecks, user experience (UX) concerns, and more.
eG Enterprise monitors an organization’s total IT ecosystem and applications throughout every layer and all tiers and will take a deep dive to discover where a problem began, faster than any other solution. eG Enterprise is a complete solution that thoroughly monitors the end-user relationship for just about every IT deployment available, such as cloud-based microservices applications, enterprise applications, on-premise monolithic applications, and digital workspaces.
eG Enterprise is a flexible solution and can be deployed in various circumstances, wherever the digital experience of the user needs to be managed and IT infrastructures and applications need to be monitored. eG Enterprise is effective from legacy on-premise deployments to the most cloud-centric ecosystem in the marketplace today.
eG Enterprise Features
Reviews from Real Users
“The product makes data collection easy. It's simple to set up. The algorithm is the most valuable aspect of the solution. In a few minutes after the installations, we can get insights from my technical environment. After a few minutes, I can get some valuable insights to make decisions.” - Anderson L., LatAm Presales Analyst at CLM
“Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities.” - A PeerSpot user who is a Consultant at a tech services company
PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.
To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.
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