EG Enterprise and PRTG Network Monitor compete in the network monitoring software category, each offering unique features for comprehensive infrastructure management. EG Enterprise has an advantage with its emphasis on AI-based automation and integration with ITSM services, while PRTG stands out for its ease of use and scalability.
Features: EG Enterprise includes comprehensive end-to-end service monitoring, in-depth visibility into the Citrix stack, and broad infrastructure monitoring from a single console. It allows for quick adaptation of monitoring tests. PRTG Network Monitor is known for its rapid deployment, cost-effectiveness, and a wide variety of sensors that offer robust network monitoring capabilities. It is easy to set up and use, with real-time monitoring and a responsive alerting system.
Room for Improvement: EG Enterprise could enhance its application monitoring and improve the intuitiveness of its user interface. Users find its setup and customization options to be somewhat non-intuitive. PRTG Network Monitor faces issues with expensive licensing and occasional sluggish performance of its desktop app. Users have also expressed a need for enhanced mobile solutions and more options for reporting and map-building features.
Ease of Deployment and Customer Service: Both products offer flexible deployment options, including on-premises and hybrid cloud. EG Enterprise is noted for its proactive support, quickly resolving issues with a highly responsive technical support team. PRTG's support is efficient, though some experience delays. EG Enterprise is seen as slightly more thorough and responsive in customer service.
Pricing and ROI: EG Enterprise is considered more affordable than competitors, offering flexible licensing that provides substantial cost savings and reductions in service requests, leading to positive ROI. PRTG Network Monitor, while initially cost-effective, can become expensive with its sensor-based licensing, especially in larger scale-ups. It offers good value in smaller deployments with a free version available. Both solutions report positive ROI from time and cost savings, though effective license planning is crucial for PRTG users.
| Product | Market Share (%) |
|---|---|
| PRTG Network Monitor | 3.3% |
| eG Enterprise | 0.6% |
| Other | 96.1% |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 1 |
| Large Enterprise | 10 |
| Company Size | Count |
|---|---|
| Small Business | 59 |
| Midsize Enterprise | 19 |
| Large Enterprise | 49 |
eG Enterprise is a comprehensive performance monitoring tool that monitors applications, infrastructure, and networks. eG Enterprise offers a complete performance management solution that delivers diagnosis and automated IT auditing, and offers extensive reporting to test application latencies, storage hotspots, network failures, server incompetencies, bottlenecks, user experience (UX) concerns, and more.
eG Enterprise monitors an organization’s total IT ecosystem and applications throughout every layer and all tiers and will take a deep dive to discover where a problem began, faster than any other solution. eG Enterprise is a complete solution that thoroughly monitors the end-user relationship for just about every IT deployment available, such as cloud-based microservices applications, enterprise applications, on-premise monolithic applications, and digital workspaces.
eG Enterprise is a flexible solution and can be deployed in various circumstances, wherever the digital experience of the user needs to be managed and IT infrastructures and applications need to be monitored. eG Enterprise is effective from legacy on-premise deployments to the most cloud-centric ecosystem in the marketplace today.
eG Enterprise Features
Reviews from Real Users
“The product makes data collection easy. It's simple to set up. The algorithm is the most valuable aspect of the solution. In a few minutes after the installations, we can get insights from my technical environment. After a few minutes, I can get some valuable insights to make decisions.” - Anderson L., LatAm Presales Analyst at CLM
“Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities.” - A PeerSpot user who is a Consultant at a tech services company
PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.
To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.
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