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Zabbix vs eG Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

eG Enterprise
Ranking in Application Performance Monitoring (APM) and Observability
58th
Ranking in Network Monitoring Software
72nd
Ranking in IT Infrastructure Monitoring
50th
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
21
Ranking in other categories
No ranking in other categories
Zabbix
Ranking in Application Performance Monitoring (APM) and Observability
9th
Ranking in Network Monitoring Software
1st
Ranking in IT Infrastructure Monitoring
1st
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
108
Ranking in other categories
Server Monitoring (1st), Cloud Monitoring Software (2nd)
 

Mindshare comparison

As of March 2026, in the Network Monitoring Software category, the mindshare of eG Enterprise is 0.7%, up from 0.3% compared to the previous year. The mindshare of Zabbix is 5.0%, down from 12.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Zabbix5.0%
eG Enterprise0.7%
Other94.3%
Network Monitoring Software
 

Featured Reviews

Jose Ramon Crespo - PeerSpot reviewer
Senior Enterprise Director at Towers IT
Utilize artificial intelligence for faster issue response and seamless ITSM integration
The data gathering capabilities and the automation, which utilizes artificial intelligence, are the most valuable features. These capabilities help us gather more information and analyze it faster, leading to better responses to issues. The tool is also excellent at integrating with ITSM services, providing a seamless alerting system for our customers.
KamranBhatti - PeerSpot reviewer
Network Engineer at a computer software company with 11-50 employees
Helps reduce response time but has room to improve customization complexity
We are not working on simple standalone solutions like Kaspersky DDoS Protection or Hybrid Cloud Security. Once you understand Zabbix, then it is easy to customize those web pages and graphs for our customer use. It is fully automated to your requirements. Zabbix is working fine with no issues, and I am satisfied with it. We have combined Zabbix and SolarWinds. The integration works fine, and it is easy to integrate Zabbix with the IT environment. We were trying to purchase MDR (Managed Detection and Response), but we are not working on that. I don't have real experience with MDR. We are using Falcon software for that. We are working with Falcon Complete, not with Sandbox. We are not using Kaspersky for business or cloud protection. For that, we are using Zabbix CrowdStrike Falcon Complete solution. I have given this review an overall rating of 8.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The support we get from eG Innovations is truly outstanding."
"Single pane of glass to review status of the full environment."
"What I like about eG Enterprise is that it's easy to use. It's a simple product. You can get up to seventy-five to eighty percent of the required information based on real user experience and diagnostics."
"It gives good insight into inside of what's going on with Exchange."
"Enormous capability to monitor Citrix environments."
"Customer service is fantastic!! They are very responsive and always follow up to ensure a solution has been provided."
"User session details"
"The auto-configuration or auto-Thresholding is very important because it saves a phenomenal amount of labor and setup costs and time."
"The most valuable feature is network traffic monitoring."
"Zabbix is both stable and scalable."
"The most valuable feature is the alert and alarm monitoring."
"The pricing of the product is reasonable."
"We are now more pro-active before an issue appears to our customer because all the layers are now converged by Zabbix monitoring."
"The best thing about Zabbix is the integration and the APIs that are included are very fast"
"I have found that the reporting feature in Zabbix is most valuable. Additionally, the solution has given us bandwidth options, we are able to see where problems are. For example, we noticed a problem that occurred because of a bad interface going in the wireless VLAN."
"We like the user-interface for this solution, which makes it an easy to use tool."
 

Cons

"The solution should improve on the security side and include some more API integrations into wider application platforms."
"The UI looks a little dated and could do with a refresh."
"Application TCP latency is an area with room for improvement, but I believe this is already on the roadmap."
"One thing that I don't like about eG is like the interface. It's not really that user-friendly to make a change, or to navigate through."
"Application TCP latency is an area with room for improvement, but I believe this is already on the roadmap."
"The interface could be improved as it is not real intuitive. It is not user-friendly."
"I can understand why they designed the user interface (UI) the way they did, but sometimes in the management of the eG Manager, it can be a bit clunky."
"The interface could be improved as it is not real intuitive. It is not user-friendly."
"There are a lot of areas for improvement, specifically in the dashboards and reports functionalities."
"If you want to use all of the features then you have to pay a licensing fee."
"There's a small module of APM, however, it is not an enhanced version. People usually ask for a full-fledged APM solution."
"In terms of user-friendliness, large maps could be more interactive. We should be able to click on some areas and move some objects. It would make it simpler to see things while analyzing some dedicated parameters."
"The user web interface is a little bit too basic, we need to link Zabbix to Grafana to have more options, such as graphs and charts. The interface needs to be improved. Additionally, there could be better integration with Grafana API."
"Zabbix claims that there is an auto-discovery process but my team member was facing difficulty and was told that it's not really automatic, and there are some manual steps."
"Look and feel."
"Zabbix technical support is sold separately."
 

Pricing and Cost Advice

"They are aligned with other enterprise solutions."
"It is not expensive."
"There are two licensing options: Perpetual and SaaS-based. The main offering, in terms of what eG prefers to offer, is the subscription-based rather than the Perpetual License. The price could be cheaper."
"eG Enterprise is much cheaper than the other products it competes with."
"They gave us a good price, when they were found out we were looking at other products because their price was very high. We were looking at another solution, then we came back to them was because they brought the price down. We selected them for three years."
"It'd be nice if the price was lower. That would be an improvement."
"You may get some monitoring products with certain licensing you may own. Some of these can take ages to configure and setup, along with needing a license to drive the software."
"We paid about 300,000 Saudi Riyal for the solution and it was quite affordable compared to the competition."
"We use the open-source version of Zabbix."
"We pay the subscription for support by year."
"Zabbix is free but if you use it in production then you have to pay for it."
"The solution is open source so is free."
"We are using the free, open-source version."
"It is worth every cent to pay or even study to do your own installation."
"There are no licenses."
"It is a true open-source solution, so there are no licensing costs."
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Comparison Review

it_user174738 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Retailer
12%
Government
12%
Financial Services Firm
10%
Outsourcing Company
8%
Computer Software Company
12%
Financial Services Firm
10%
Comms Service Provider
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
Large Enterprise10
By reviewers
Company SizeCount
Small Business56
Midsize Enterprise23
Large Enterprise34
 

Questions from the Community

Any advice about APM solutions?
Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.
Do you recommend eG Enterprise? Why or why not?
I feel that eG Enterprise is one of the top APM tools available on the market. Out of the solutions I have tried, it is the best for monitoring, diagnosis, analytics, and reporting of key IT servic...
What is your experience regarding pricing and costs for eG Enterprise?
The pricing is per user per year and varies depending on the components being monitored. It is within the range of other competitive solutions.
What do you like most about Zabbix?
The template system in Zabbix is very beneficial as it saves time in configuration.
What is your experience regarding pricing and costs for Zabbix?
I think Zabbix is economical, whereas SolarWinds is expensive. SolarWinds has a lot of secure features, but Zabbix is providing everything free of cost. Zabbix is economical, and you can install it...
What needs improvement with Zabbix?
The potential and customization is a little difficult because you have to learn scripts. I think Zabbix needs to improve the customization better. At present, I am satisfied with the functionality ...
 

Comparisons

 

Overview

 

Sample Customers

20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.
1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba
Find out what your peers are saying about Zabbix vs. eG Enterprise and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.