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Elastic Cloud (Elasticsearch Service) vs Elastic Search comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Elastic Cloud (Elasticsearc...
Ranking in Indexing and Search
12th
Average Rating
8.4
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Elastic Search
Ranking in Indexing and Search
1st
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
100
Ranking in other categories
Cloud Data Integration (5th), Search as a Service (1st), Vector Databases (6th)
 

Mindshare comparison

As of August 2026, in the Indexing and Search category, the mindshare of Elastic Cloud (Elasticsearch Service) is 1.6%. The mindshare of Elastic Search is 9.8%, down from 22.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Indexing and Search Mindshare Distribution
ProductMindshare (%)
Elastic Search9.8%
Elastic Cloud (Elasticsearch Service)1.6%
Other88.6%
Indexing and Search
 

Featured Reviews

Mahir Selek - PeerSpot reviewer
Data Scientist at a educational organization with 5,001-10,000 employees
Chatbot has handled large PDF search workloads and provides clear dashboards for daily work
Because I am pursuing a PhD and work under the university, my university has an agreement with AWS, which makes it essentially free and easier to use. In the AWS ecosystem, everything is connected and I can control everything without uncertainty about what is happening behind the scenes. However, when using Elastic Cloud (Elasticsearch Service), I connected it to Google Cloud but I am paying separate receipts. Over the last two months in October and November, I paid two separate invoices that are not connected to Google Cloud, which I did not appreciate. Google Cloud has a nice interface that gives me full control of pricing and billing. I can see daily, weekly, and monthly breakdowns with bar charts, and I can track exactly how much I spent during any period. Elastic Cloud (Elasticsearch Service) does not have such a tool for billing visibility. Since I am handling significant amounts of money and am responsible for this task within my company, I have high expectations for pricing and billing transparency. I would appreciate the ability to set a spending limit, such as uploading 200 euros, and receive notifications when reaching 50% of that limit. These notifications could appear on the dashboard, in the application, or via email. It would be valuable to see a timeline of my spending. I would characterize the pricing as somewhat expensive. I did not use competitors extensively, so I may have a bias about this. The pricing of large language models is not expensive—I use Anthropic's Claude or Google's Gemini, which are state-of-the-art models. However, I am uncertain whether I have a bias about Elastic Cloud (Elasticsearch Service) pricing. It is not extraordinarily expensive, but when I compare it with the cost of using large language models or Google Cloud storage, it is quite expensive. A couple of days ago, the Elastic team reached out to me. We have been regularly using the service since April, and 10 days ago at the beginning of December, I deleted my hosted deployments because I did not like the idea of paying when I am not actively using Elastic Cloud (Elasticsearch Service). They informed me that there is a serverless option available. Before Christmas, I want to try it to see how it works, as I am uncertain about the serverless concept and whether it will provide the same functionality that I use with the hosted deployment.
reviewer2817942 - PeerSpot reviewer
Senior Software Engineer at a consultancy with 11-50 employees
Logging and vector search have transformed observability and empowered reliable ai agents
Elastic Search is not specifically being used for certain purposes. I deploy Elastic Search database on the cloud and use cloud services so that nobody can attack. However, I do not use Elastic Search to resolve attack issues. The basic main purpose of Elastic Search, as of now, I feel it can do more in the AI area. Sometime I saw that when I am developing RAG and have to generate the embeddings, which I call metadata, sometimes it tries to fail. That durability or issue handling should be improved, but apart from that, I did not find anything as of now. As per my use case, whatever I am using seems pretty good. Apart from that, some definitely improvement will be there. One improvement is that it should be faster. Whenever I am searching any logs, it takes much time. For example, if I open my log in Notepad or a similar tool, I can search the text within a second. With Elastic Search, it takes a little bit of time, ten to fifteen seconds. That can be improved. Sometimes, engineers take time to assign when I create a ticket.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Elastic Cloud (Elasticsearch Service) is a wonderful solution for seamless implementation and maintaining its health."
"Elastic Cloud (Elasticsearch Service) has positively impacted my organization by allowing us to move away from expensive services such as DataDog and gives us about the same level of service while allowing us to keep data for a longer period of time at a cheaper price."
"There have been quite a lot of good outcomes since using Elastic Cloud (Elasticsearch Service); customers have been able to use their data much faster and more effectively, and it definitely stands as one of the best observability platforms."
"Scalability is valuable to me, as I have 50,000 PDF JSON files that contain my metadata, and I am really glad to use Elastic Cloud (Elasticsearch Service) for this volume without any issues."
"ELK being an open source certainly provided a platform for our organization to get involved."
"It is highly valuable because of its simplicity in maintenance, where most tasks are handled for you, and it offers a plethora of built-in features."
"What I like the most about Elastic Search is that I can store my data and search throughout my document."
"Decision-making has become much faster due to real-time data and quick responses."
"The stability of Elasticsearch was very high, and I would rate it a ten."
"The tool's stability and performance are good."
"I appreciate the indexing capabilities and the speed of indexing in their product, which demonstrates how quickly logs are collected and stored."
"Search is really powerful."
 

Cons

"Machine learning might be expensive for customers."
"I would characterize the pricing as somewhat expensive. It is not extraordinarily expensive, but when I compare it with the cost of using large language models or Google Cloud storage, it is quite expensive."
"Sometimes it gets tricky to navigate through the user manuals because there are different forms of links."
"The logging feature of Elastic Cloud (Elasticsearch Service) itself is pretty valuable, but we tried the observability module and some of the AI features. Those need improvement."
"This is not exactly a stable solution, which is why we are considering another compatible tool, and whether we go on with Elasticsearch or change it."
"It needs email notification, similar to what Logentries has. Because of the notification issue, we moved to Logentries, as it provides a simple way to receive notification whenever a server encounters an error or unexpected conditions (which we have defined using RegEx​)."
"There are challenges with performance management and scalability."
"While Elastic Search is a good product, I see areas for improvement, particularly regarding the misconception that any amount of data can simply be dumped into Elastic Search."
"Kibana should be more friendly, especially when building dashboards."
"I know many customers who lost their data and could not recover it."
"The setup is somewhat complicated due to multiple dependencies and relations with different systems."
"Elastic Search is stable and reliable until you build the cluster for one terabyte."
 

Pricing and Cost Advice

Information not available
"we are using a licensed version of the product."
"The version of Elastic Enterprise Search I am using is open source which is free. The pricing model should improve for the enterprise version because it is very expensive."
"We are using the open-sourced version."
"The tool is an open-source product."
"The solution is not expensive because users have the option of choosing the managed or the subscription model."
"The premium license is expensive."
"The pricing model is questionable and needs to be addressed because when you would like to have the security they charge per machine."
"Elastic Search is open-source, but you need to pay for support, which is expensive."
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Top Industries

By visitors reading reviews
Construction Company
20%
Computer Software Company
14%
Outsourcing Company
13%
Financial Services Firm
7%
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
7%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise12
Large Enterprise50
 

Questions from the Community

What needs improvement with Elastic Cloud (Elasticsearch Service)?
Machine learning might be expensive for customers. Customers take advantage of Elastic being open source, but machine learning is not available in the open source version. If a customer is using th...
What is your primary use case for Elastic Cloud (Elasticsearch Service)?
I developed a chatbot with text summarization and question answering capabilities. I need to summarize multiple PDFs, and I have a database in Google Cloud Storage where I perform keyword matching ...
What advice do you have for others considering Elastic Cloud (Elasticsearch Service)?
Some of my customers utilize Elastic Cloud (Elasticsearch Service), especially in the private sector, but most of the government sector do not use it. Elastic Cloud (Elasticsearch Service) performs...
What is your experience regarding pricing and costs for ELK Elasticsearch?
The pricing for Elastic Search is mainly budgeted according to the organization budget, so we take it as a yearly subscription, and that is acceptable since we do get a fair discount when we are ta...
What needs improvement with ELK Elasticsearch?
When we get the logs, it is mostly about how we edit the configurations and how we make changes according to the requirements of our organization. In these cases, the logs sometimes can be a bit in...
What is your primary use case for ELK Elasticsearch?
I am the Elastic Search admin for my organization, and we are using Elastic Search to handle the traffic to GCP. The monitoring of all the clusters and all the deployments are quite good, and compa...
 

Also Known As

No data available
Elastic Enterprise Search, Swiftype, Elastic Cloud
 

Overview

 

Sample Customers

Information Not Available
T-Mobile, Adobe, Booking.com, BMW, Telegraph Media Group, Cisco, Karbon, Deezer, NORBr, Labelbox, Fingerprint, Relativity, NHS Hospital, Met Office, Proximus, Go1, Mentat, Bluestone Analytics, Humanz, Hutch, Auchan, Sitecore, Linklaters, Socren, Infotrack, Pfizer, Engadget, Airbus, Grab, Vimeo, Ticketmaster, Asana, Twilio, Blizzard, Comcast, RWE and many others.
Find out what your peers are saying about Elastic Cloud (Elasticsearch Service) vs. Elastic Search and other solutions. Updated: August 2026.
911,493 professionals have used our research since 2012.