Elastic Path vs Salesforce Commerce Cloud comparison

Elastic Path and Salesforce are both solutions in the eCommerce Platforms category. Elastic Path is ranked #16, while Salesforce is ranked #1 with an average rating of 8.3. Elastic Path holds a 1.8% mindshare in P, compared to Salesforce’s 5.2% mindshare. Additionally, 100% of Elastic Path users are willing to recommend the solution, compared to 90% of Salesforce users who would recommend it.

Elastic Path

Read 1 Elastic Path review

411 Views
407 Comparison Views

100% willing to recommend

Salesforce Commerce Cloud

Read 33 Salesforce Commerce Cloud reviews

2,393 Views
2,369 Comparison Views

90% willing to recommend

Elastic Path

Salesforce Commerce Cloud

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Executive Summary

We performed a comparison between Elastic Path and Salesforce Commerce Cloud based on real PeerSpot user reviews.

Find out what your peers are saying about Salesforce, Adobe, Shopify and others in eCommerce Platforms.

To learn more, read our detailed eCommerce Platforms Report (Updated: January 2026).

Buyer's Guide

eCommerce Platforms

January 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Elastic Path

Ranking in eCommerce Platforms

16th

Average Rating

9.0

Reviews Sentiment

8.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Salesforce Commerce Cloud

Ranking in eCommerce Platforms

1st

Average Rating

7.8

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2026, in the eCommerce Platforms category, the mindshare of Elastic Path is 1.8%, up from 1.3% compared to the previous year. The mindshare of Salesforce Commerce Cloud is 5.2%, down from 16.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

eCommerce Platforms Market Share Distribution
Product	Market Share (%)
Salesforce Commerce Cloud	5.2%
Elastic Path	1.8%
Other	93.0%

eCommerce Platforms

Featured Reviews

Jorge Gil

Team lead at Nulogic

Provides flexible infrastructure and has good stability

I use the solution to create a B2B e-commerce platform The solution provided a flexible infrastructure with ease of use for creating a proposal for the company. The solution's most valuable feature is the ability to create a B2B platform. It has all the essential features, including payment…

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Deena Dayalan K

Global Leader Application Operations & Operational Excellence at a manufacturing company with 10,001+ employees

Unified commerce platform has streamlined direct sales and integrated promotions and billing

One of the most valuable features in Salesforce Commerce Cloud is that it helps me avoid storing credit card information, with a vault function taken care of. Salesforce provides this vault feature, enabling me to bill my D2C customers directly and also feeding data into my Marketing Cloud and Services Cloud. For visibility features in Salesforce Commerce Cloud, I might need to schedule a separate meeting as I can only share certain levels of information. Experience-wise, it is very good; the platform helps identify promotional opportunities and integrates well with Salesforce's Trade Promotion Management. The main benefits Salesforce Commerce Cloud provides are significant process improvements. If we did not have it, I would need to establish a separate D2C portal such as Magento Commerce and integrate with Salesforce for some data. Having Salesforce Commerce Cloud is essential as it integrates very quickly and is part of the entire ecosystem.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is a scalable solution."

"It has a customizable checkout experience, customizable homepage, everything can be customized."

"Salesforce offers the best features and functionality, which are developed and refined over many years to provide a highly customized e-commerce experience."

"The solution gives very detailed information to track the progress of the opportunities, like the status of the opportunity and for how long you’ve been in touch with the customer for this opportunity."

"The features that are core to Salesforce including documentation and the variety of integrations available are most valuable."

"Commerce Cloud's best features include sales service and cloud marketing."

"There is a good community of developers for the platform."

"The filters are very useful, and easy to customize. it's very easy to operate."

"I wouldn't say they have artificial intelligence, as it's not really AI, however, the data analysis that they provide to you is good."

More Salesforce Commerce Cloud pros

Cons

"They should provide integration with social networking sites."

"My experience with technical support from Salesforce is mixed; they are available but sometimes not as responsive when issues arise, leading to longer wait times unless I subscribe to higher-level support."

"This solution could be improved by providing additional artificial intelligence capabilities that are available out-of-the-box. It would be useful to have automatic forecasts using AI."

"In the next release, Commerce Cloud should add CRM dashboards."

"Pricing is a disadvantage because it is expensive."

"Being able to customize everything in general to our specific needs would be pretty awesome."

"The dashboards for this solution could be improved."

"Multi-tenant infrastructure is a blessing and a curse."

"The community is very closed source. If you don't buy it, you won't be able to learn it."

More Salesforce Commerce Cloud cons

Pricing and Cost Advice

"The solution's price is reasonable."

"I give the price of the solution a three out of ten."

"Initially when we installed Salesforce, we thought that it was a bit pricey, but I think for the value that we're getting, it’s suitable."

"The licensing works on a per-user basis."

"The pricing is fairly reasonable."

"The licensing of Salesforce Commerce Cloud is something that will depend on the customer's usability. For us as a company, we are in a position where we will be paying the premium for licensing. If we go to the customer who is seeking a B2C solution quickly, we will definitely look at the pricing when it comes to the user base and receive good discounts. Discount is something that depends on the volume and that is where we need to work on. It is a little sensitive market when it comes to licensing procurement. There are some good competitors."

"I don't know how much the solution costs per user, but I know it's our biggest cost in the company."

"There are no significant upfront license costs."

"I think price-wise, it's a little bit expensive. It can be made cheaper for smaller businesses. I understand that for larger businesses, it can be a payable amount. But for medium to smaller, it is kind of costly, and it might be difficult for them to pay."

More Salesforce Commerce Cloud pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

15%

Manufacturing Company

12%

Financial Services Firm

12%

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	15
Midsize Enterprise	8
Large Enterprise	11

Questions from the Community

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What is your experience regarding pricing and costs for Salesforce Commerce Cloud?

I am not involved in the pricing or licensing details, so I cannot provide specific insights into the setup costs.

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What needs improvement with Salesforce Commerce Cloud?

If Salesforce Commerce Cloud could incorporate features such as Product Data Management and Customer Data Platform internally, it would benefit large customers such as us, reducing reliance on mult...

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What is your primary use case for Salesforce Commerce Cloud?

Salesforce Commerce Cloud's main use case is D2C and B2C, focusing on direct-to-customers. Salesforce Commerce Cloud's architecture is very effective for our channel partners, providing them a good...

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Comparisons

SAP Commerce Cloud vs Elastic Path

Compared 40% of the time

Adobe Commerce vs Elastic Path

Compared 35% of the time

More Elastic Path Competitors

Adobe Commerce vs Salesforce Commerce Cloud

Compared 21% of the time

SAP Commerce Cloud vs Salesforce Commerce Cloud

Compared 20% of the time

Shopify vs Salesforce Commerce Cloud

Compared 15% of the time

Oracle ATG vs Salesforce Commerce Cloud

Compared 7% of the time

KIBO B2B eCommerce Platform vs Salesforce Commerce Cloud

Compared 2% of the time

More Salesforce Commerce Cloud Competitors

Product Reports

Buyer's Guide

eCommerce Platforms

January 2026

Download Elastic Path product report

Buyer's Guide

Salesforce Commerce Cloud

January 2026

Download Salesforce Commerce Cloud product report

Also Known As

No data available

Demandware

Overview

Elastic Path Commerce is a Java based eCommerce platform (with source code included) to provide maximum flexibility and ease of integration to back end systems. Designed for mid-market and enterprise eCommerce merchants and multi-channel retailers with $10 million plus in online revenue, our flexible software has industry leading Search Engine Optimization (SEO) features. We serve a wide array of customers, with a focus on apparel, electronics, telecommunications and publishing.

Elastic Path

Salesforce Commerce Cloud offers scalable and customizable eCommerce solutions ideal for consumer packaged goods and retail businesses, featuring robust CRM and order management capabilities.

Salesforce Commerce Cloud is a dynamic eCommerce platform known for its strong mobile support and seamless third-party integrations. It enables businesses to personalize user experiences and efficiently manage leads and opportunities. Despite facing challenges with integration and pricing for small businesses, its scalability and partner ecosystem make it highly adaptable for diverse needs.

What are Salesforce Commerce Cloud's key features?

Mobile Support: Excellent functionality on mobile devices.
Third-Party Integrations: Enables seamless addition of external tools.
Customization: Facilitates easy alterations to meet business needs.
Scalability: Grows alongside business expansions.
Robust Reporting: Provides comprehensive data insights.
Intuitive Administration: Simplifies management tasks.

What benefits should users look for in reviews?

Enhanced Customer Experience: Provides personalized and adaptive interactions.
Streamlined Operations: Supports efficient lead and opportunity management.
Comprehensive Support: Offers multilingual and integrable capabilities.
Extensive Ecosystem: Leverages a broad partner network for added functionalities.

Salesforce Commerce Cloud is widely implemented in sectors like retail and consumer packaged goods for its CRM functionalities, customized order management, and automation capabilities. Businesses utilize it to create omnichannel platforms and tailored user experiences, especially benefitting financial, insurance, and banking services through its integrability.

Salesforce

Sample Customers

Garmin, TimeInc, Agfa, LVMH, Virgin Media, TeliaSonera, Western Union, LifeWay, Kiabi, TIBCO

Adidas, Amercian Golf, Brooks, Browns, Burton, Butlers, Clarins Paris, ColeHaan, Columbia, Converse, Deckers, Hurley, Kate Spade, Labelux, Lacoste, Lush, Mothercare

Find out what your peers are saying about Salesforce, Adobe, Shopify and others in eCommerce Platforms. Updated: January 2026.

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