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Elastic Path vs Salesforce Commerce Cloud comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Elastic Path
Ranking in eCommerce Platforms
16th
Average Rating
9.0
Reviews Sentiment
8.8
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Salesforce Commerce Cloud
Ranking in eCommerce Platforms
1st
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
33
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the eCommerce Platforms category, the mindshare of Elastic Path is 1.4%, up from 1.0% compared to the previous year. The mindshare of Salesforce Commerce Cloud is 3.8%, down from 12.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eCommerce Platforms Mindshare Distribution
ProductMindshare (%)
Salesforce Commerce Cloud3.8%
Elastic Path1.4%
Other94.8%
eCommerce Platforms
 

Featured Reviews

JG
Team lead at Nulogic
Provides flexible infrastructure and has good stability
I use the solution to create a B2B e-commerce platform The solution provided a flexible infrastructure with ease of use for creating a proposal for the company. The solution's most valuable feature is the ability to create a B2B platform. It has all the essential features, including payment…
Deena Dayalan K - PeerSpot reviewer
Global Leader Application Operations & Operational Excellence at a manufacturing company with 10,001+ employees
Unified commerce platform has streamlined direct sales and integrated promotions and billing
One of the most valuable features in Salesforce Commerce Cloud is that it helps me avoid storing credit card information, with a vault function taken care of. Salesforce provides this vault feature, enabling me to bill my D2C customers directly and also feeding data into my Marketing Cloud and Services Cloud. For visibility features in Salesforce Commerce Cloud, I might need to schedule a separate meeting as I can only share certain levels of information. Experience-wise, it is very good; the platform helps identify promotional opportunities and integrates well with Salesforce's Trade Promotion Management. The main benefits Salesforce Commerce Cloud provides are significant process improvements. If we did not have it, I would need to establish a separate D2C portal such as Magento Commerce and integrate with Salesforce for some data. Having Salesforce Commerce Cloud is essential as it integrates very quickly and is part of the entire ecosystem.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a scalable solution."
"I believe Salesforce Commerce Cloud is better than Microsoft; it is a more comprehensive solution."
"The product is easy to use."
"The platform is capable of handling thousands of orders per hour and Demandware take care of the scalability and hosting infrastructure, so you do not have to worry about that."
"​Ability to quickly add content and manage products along with associated web content easily."
"I like the dashboard which provides centralized access to all management, policies, rules, etc."
"For everything that we have used this solution for, we have had the best experience."
"Demandware helped the company set up a user friendly e-commerce website in a short time frame and offers stable system performance."
"The pipeline and lead management features are the most valuable."
 

Cons

"They should provide integration with social networking sites."
"The back office of Salesforce could be more user-friendly."
"Four years ago, we linked Salesforce Commerce Cloud with Outlook, and this was a nightmare because a contact in 20 opportunities is a common scenario."
"Commerce Cloud is not cheap. You will not find a cost-effective solution with official systems integrators."
"There is always room for improvement with any solution."
"The solution should have more and faster reporting, as well as better performance."
"Expensive!!!"
"In terms of application performance, it could be a bit quicker."
"My experience with technical support from Salesforce is mixed; they are available but sometimes not as responsive when issues arise, leading to longer wait times unless I subscribe to higher-level support."
 

Pricing and Cost Advice

"The solution's price is reasonable."
"The product is expensive."
"I give the price of the solution a three out of ten."
"I think price-wise, it's a little bit expensive. It can be made cheaper for smaller businesses. I understand that for larger businesses, it can be a payable amount. But for medium to smaller, it is kind of costly, and it might be difficult for them to pay."
"The pricing is fairly reasonable."
"Initially when we installed Salesforce, we thought that it was a bit pricey, but I think for the value that we're getting, it’s suitable."
"There are no significant upfront license costs."
"The licensing works on a per-user basis."
"Salesforce is not a cheap solution."
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Top Industries

By visitors reading reviews
No data available
Construction Company
11%
Financial Services Firm
11%
Manufacturing Company
10%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise8
Large Enterprise11
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Salesforce Commerce Cloud?
I am not involved in the pricing or licensing details, so I cannot provide specific insights into the setup costs.
What needs improvement with Salesforce Commerce Cloud?
If Salesforce Commerce Cloud could incorporate features such as Product Data Management and Customer Data Platform internally, it would benefit large customers such as us, reducing reliance on mult...
What is your primary use case for Salesforce Commerce Cloud?
Salesforce Commerce Cloud's main use case is D2C and B2C, focusing on direct-to-customers. Salesforce Commerce Cloud's architecture is very effective for our channel partners, providing them a good...
 

Also Known As

No data available
Demandware
 

Overview

 

Sample Customers

Garmin, TimeInc, Agfa, LVMH, Virgin Media, TeliaSonera, Western Union, LifeWay, Kiabi, TIBCO
Adidas, Amercian Golf, Brooks, Browns, Burton, Butlers, Clarins Paris, ColeHaan, Columbia, Converse, Deckers, Hurley, Kate Spade, Labelux, Lacoste, Lush, Mothercare
Find out what your peers are saying about Salesforce, Adobe, commercetools and others in eCommerce Platforms. Updated: September 2026.
913,806 professionals have used our research since 2012.