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EmpowerID vs ForgeRock comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

EmpowerID
Ranking in Identity Management (IM)
22nd
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
2
Ranking in other categories
User Provisioning Software (11th)
ForgeRock
Ranking in Identity Management (IM)
10th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
37
Ranking in other categories
Access Management (8th), Customer Identity and Access Management (CIAM) (4th)
 

Mindshare comparison

As of June 2026, in the Identity Management (IM) category, the mindshare of EmpowerID is 1.0%, up from 0.7% compared to the previous year. The mindshare of ForgeRock is 2.8%, down from 5.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM) Mindshare Distribution
ProductMindshare (%)
ForgeRock2.8%
EmpowerID1.0%
Other96.2%
Identity Management (IM)
 

Featured Reviews

Varun Khandavalli - PeerSpot reviewer
Senior Specialist Engineering Dev. & Integration at a manufacturing company with 10,001+ employees
An excellent application with a strong use case
It is very intuitive and has improved significantly over the last seven years. Its deployment is very enterprise-focused, and I hope it will eventually become cloud-based for easier connection through AWS or similar services. Currently, it's an It is very intuitive and has improved significantly over the last seven years. Its deployment is very enterprise-focused, and I hope it will eventually become cloud-based for easier connection through AWS or similar services. Currently, it's an excellent application with a strong use case.
SR
Software Engineer at a financial services firm with 10,001+ employees
Centralized access control has improved secure onboarding and supports strict compliance
I wish we had used ForgeRock's adaptive risk-based authentication, which allows dynamic adjustment of authentication requirements based on user behavior. This could have helped us further strengthen our security. Another hidden gem is the built-in support for custom authentication modules and scripting, which gives a great deal of flexibility to tailor authentication flows. The self-service capabilities for password resets and account recovery have been very helpful in reducing support overhead and improving user experience. Discovering and utilizing these features would have definitely made our integration even smoother and would have provided additional value for both our users and our security team. One area of improvement would be the user interface for policy and workflow configuration, which can become complex and sometimes unintuitive, especially for new administrators. A more streamlined and user-friendly UI would help reduce the learning curve. Enhanced out-of-the-box analytics and reporting would also be valuable, as our current options often require custom development or integration with external tools. While extensibility is a strength, documentation for advanced customizations and integrations could be more comprehensive and easier to follow. Improved support for seamless upgrades and backward compatibility would also help minimize downtime. In terms of performance, optimizing the platform for high concurrency environments would be beneficial, especially for organizations with large user bases or peak usage periods. Enhanced scalability features such as more granular or horizontal scaling options would provide better support for distributed deployments. For integrations, having more pre-built connectors and easy integration with modern cloud-native services would accelerate adoption. Improved monitoring and real-time health dashboards would help proactively identify and resolve performance bottlenecks.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is very intuitive and has improved significantly over the last seven years. Its deployment is very enterprise-focused, and I hope it will eventually become cloud-based for easier connection through AWS or similar services. Currently, it's an excellent application with a strong use case."
"It allows for self-service which means quicker turnaround for end-user support."
"Since ForgeRock is an authentication tool, it gives more use cases and more revenue for companies."
"ForgeRock has CIAM, which other products didn't have, and they have DevOps ready."
"Better Access Management."
"Installation and configuration are pretty easy for ForgeRock OpenIDM."
"The solution integrates well and it is important for them to keep up with the current trends in the market quickly enough, and they have been doing a good job at it."
"In terms of the tool's operational efficiency, ForgeRock Access Management is used in a lot of environments, different regions, and in different stages of production environments."
"Almost all the notes which are required for these journeys are out of the box, and if you want to enable biometrics, you can get these notes from ForgeRock marketplace, so most technologies are out of the box or require a minimum configuration."
"I like the way it is handling authentication and authorization."
 

Cons

"Perhaps it is the way my organization has it set up but I would like to add people to more than one group at a time."
"I would like to see EmpowerID move to the cloud to facilitate easier deployment and connectivity through AWS or similar services."
"We're worried about the scaling. We're told it will be okay and there won't be issues, however, I'm not 100% convinced."
"We raised tickets asking for improvements, but sometimes we don't get the proper solution. They are responding, but the ticket is open for weeks and weeks. For some issues, we don't get a satisfactory solution or the solution doesn't work."
"Similar to other products, they do have some improvement scope in the documentation part."
"The product's customization is a bit complicated."
"The identity management model needs a bit of improvement."
"It should be a little bit easier to implement. It is user-friendly, but there is always scope for improvement."
"I wish the JavaScript part could be improved, as not everyone is proficient in JavaScript, so automating that or reducing the reliance on it could be beneficial."
"It should have a better user interface. Its flexibility should also be improved. It is not about simplifying; it is more about flexibility. Each company has its own requirements, and ForgeRock can provide more flexibility in terms of the use of existing modules to implement features for the customers."
 

Pricing and Cost Advice

Information not available
"It's a bit pricey and could be more competitive."
"ForgeRock is an expensive solution."
"ForgeRock's pricing is more competitive than other products."
"Its licensing is on a yearly basis, but it also depends on the contract that you have with the vendor. They have multiple types of contracts. There are additional costs to the standard licensing fees. If you need some of the features, you have to pay more."
"The license is purchased annually per user. However, you can negotiate if you are signing for a longer period of time. When comparing this solution to others on the market it is priced fair, it is not at the top of the price range or at the bottom end."
"We have multiple clients we are looking at right now. We are at a very small number, however, the idea and the goal is to grow. We are looking at about $100,000 and $50,000 a minimum a month cost. That'd be minimum maybe in a couple of years."
"Its price is comparable to other products in the market."
"The pricing of the solution is fair but I do not have the full details."
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Top Industries

By visitors reading reviews
Construction Company
24%
Comms Service Provider
15%
Computer Software Company
9%
Healthcare Company
9%
Financial Services Firm
20%
Manufacturing Company
6%
Computer Software Company
6%
Construction Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise5
Large Enterprise18
 

Questions from the Community

What is your experience regarding pricing and costs for EmpowerID?
The cost is fairly moderate, although I can't recall the exact amount, it's around twenty five.
What needs improvement with EmpowerID?
I would like to see EmpowerID move to the cloud to facilitate easier deployment and connectivity through AWS or similar services.
What is your primary use case for EmpowerID?
EmpowerID is an application that helps move LC-MS and HPLC data from instruments to systems of record to be able to get that data and manage it. It is used for a lot of small molecule research and ...
What is your experience regarding pricing and costs for ForgeRock?
The pricing, setup cost, and licensing are very straightforward, which is a good success. I appreciate that it is very straightforward and helpful.
What needs improvement with ForgeRock?
There are some areas I want ForgeRock to improve. These areas include policy configuration, documentation clarity, UI complexity, and debugging token flow. I want ForgeRock to improve in documentat...
What is your primary use case for ForgeRock?
I am using ForgeRock for standard support, policy configurations, and documentation clarity. The pricing, setup cost, and licensing are very straightforward, which is a good success. I appreciate t...
 

Also Known As

The Dot Net Factory EmpowerID
ForgeRock Identity Platform, ForgeRock OpenIDM
 

Overview

 

Sample Customers

Glencoe Specialty Services, GoDaddy, GTSI Corp., Alere Inc., Anadarko Petroleum, Bank of America, Bank of New York, Caterpillar, Coldwell Banker
Geico, Thomson Reuters, Salesforce, McKesson, Trinet, SKY, BNP Paribas, Deloitte, Capgemini, North Western University
Find out what your peers are saying about EmpowerID vs. ForgeRock and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.