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Endevor vs OpenText Solutions Business Manager comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Endevor
Ranking in Software Configuration Management
3rd
Average Rating
8.6
Reviews Sentiment
7.5
Number of Reviews
46
Ranking in other categories
Mainframe Application Development (3rd)
OpenText Solutions Business...
Ranking in Software Configuration Management
9th
Average Rating
8.0
Number of Reviews
4
Ranking in other categories
Business Orchestration and Automation Technologies (40th)
 

Mindshare comparison

As of November 2026, in the Software Configuration Management category, the mindshare of Endevor is 12.1%, down from 23.5% compared to the previous year. The mindshare of OpenText Solutions Business Manager is 7.6%, up from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Software Configuration Management Mindshare Distribution
ProductMindshare (%)
Endevor12.1%
OpenText Solutions Business Manager7.6%
Other80.3%
Software Configuration Management
 

Featured Reviews

RobertMartin3 - PeerSpot reviewer
Production Supervisor Technical at Ontario Power Generation
Asset dashboards have created slow, rigid workflows and have limited effective life cycle tracking
The single dashboards do not help my team or the company as a whole. I feel the dashboards are not helpful because the search features are not customizable. The software is web-based and the server is extremely slow. To improve Endevor, its cloud or web-based server capabilities should be increased so that the software is faster. The ability to customize reports should be increased.
it_user713322 - PeerSpot reviewer
Works at a tech company with 51-200 employees
We've used it for traditional help desk and defect tracking endeavors
It is the Swiss Army knife of software applications. If you have a process, SBM can be easily used to track and report on that process We've used it for traditional help desk and defect tracking endeavors, but we've also used it for HR, Marketing, and even some non-traditional government…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are stability and ease of use."
"Any question that an auditor has about our processes and approvals is all stored in Endevor."
"It's the audit-level tracking. If something has gone wrong I can go back and figure out what happened, who did it."
"Overall, I think that Endeavor is a good product and I recommend it."
"They've got plug-ins now to run it through Eclipse, they've got a lot of APIs, they handle UNIX files. I can't really think of any serious lack that they haven't addressed."
"The flexibility, because I know a lot of the competition pigeonholes you into definitions and character limitations, and Endevor is wide open."
"It's very flexible. A new technology comes along, this can be multiplied to handle the new technology quite easily."
"We have used it for years and never had any real issues with it."
"Estimates from all teams are visible in one general ticket (PFC)."
"The Composer is absolutely a magical tool, allowing you to get a fully functional app based on your process sketch in a couple of hours, without knowing BPMN notation."
"Allows us to automate work flows to provision IS services."
"There was a significant ROI, as the development of weekly metrics from Excel spreadsheets, Lotus Notes databases, Access databases, and some Word documents went from a two to three day affair to a process that now takes seconds."
 

Cons

"There should be better integration between CA Endevor Software Change Manager and Zowe."
"The customer service and support team are not helpful and they're slow to respond."
"Needs more audit capability when it comes to changes to settings that are made by administrators, as many of these are done through the panels and are therefore not logged as an action against a configuration item."
"I would like to see it used for Hadoop, which is really huge now."
"The scalability of Endevor could improve."
"If they deploy it correctly, then it provides a tremendous benefit, but if you lay it out wrong, it can be a nightmare to work with."
"While CA is able to react to our requests for new features, I think the downside is they don’t use as much long, or medium term strategy anymore."
"The initial setup can be less complex and has room for improvement."
"User interface and links between tickets. For me, Jira is the ideal tool."
"Reporting is generally very good, but people always want more."
"Response time could improve."
 

Pricing and Cost Advice

"It's competitively priced and, as far as I know, it's just an enterprise license. We have found it is worth the money."
"Just make sure if you are going to license, ensure you license the right features.​"
"It's worth the value. The pricing is fairly good, justifiable for the return on investment."
"Licensing is fairly simple, you don't need multiple licenses."
"The solution is very expensive."
"The product is expensive."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Outsourcing Company
9%
Insurance Company
9%
Construction Company
8%
Construction Company
13%
Outsourcing Company
13%
Comms Service Provider
11%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise4
Large Enterprise40
No data available
 

Questions from the Community

What needs improvement with Endevor?
The single dashboards do not help my team or the company as a whole. I feel the dashboards are not helpful because the search features are not customizable. The software is web-based and the server...
What is your primary use case for Endevor?
My main use case for Endevor is asset management. For asset management, we use Engage software for life cycle management, eHealth, and eStrategy.
What advice do you have for others considering Endevor?
My advice to others looking into using Endevor is that if you are a nuclear electrical utility, the software is likely well-suited, but if you are any other utility, the software is poorly suited f...
Ask a question
Earn 20 points
 

Also Known As

CA Endevor Software Change Manager, Endevor Software Change Manager, CA Software Change Manager for Mainframe, CA Endevor SCM
Micro Focus Solutions Business Manager, Serena Solutions Business Manager, TeamTrack
 

Overview

 

Sample Customers

Blue Hill Data Services Inc.
eBay, AgustaWestland, EMI Music, LenderLive, Martin-Baker Aircraft Co. Ltd.
Find out what your peers are saying about Endevor vs. OpenText Solutions Business Manager and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.