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IBM Engineering Workflow Management vs OpenText Solutions Business Manager comparison

IBM and OpenText are both solutions in the Software Configuration Management category. IBM is ranked #4 with an average rating of 7.0, while OpenText is ranked #10. IBM holds a 8.2% mindshare in SCM, compared to OpenText’s 5.7% mindshare. Additionally, 66% of IBM users are willing to recommend the solution, compared to 75% of OpenText users who would recommend it.
IBM Engineering Workflow Ma...
Read 18 IBM Engineering Workflow Management reviews
  • 1,526 Views
  • 382 Comparison Views
66% willing to recommend
OpenText Solutions Business...
Read 4 OpenText Solutions Business Manager reviews
  • 356 Views
  • 267 Comparison Views
75% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between IBM Engineering Workflow Management and OpenText Solutions Business Manager based on real PeerSpot user reviews.

Find out in this report how the two Software Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

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To learn more, read our detailed IBM Engineering Workflow Management vs. OpenText Solutions Business Manager Report (Updated: March 2026).
Buyer's Guide
IBM Engineering Workflow Management vs. OpenText Solutions Business Manager
March 2026
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Engineering Workflow Ma...
Ranking in Software Configuration Management
4th
Average Rating
6.8
Reviews Sentiment
6.2
Number of Reviews
18
Ranking in other categories
Enterprise Agile Planning Tools (9th)
OpenText Solutions Business...
Ranking in Software Configuration Management
10th
Average Rating
8.0
Number of Reviews
4
Ranking in other categories
Business Orchestration and Automation Technologies (38th)
 

Mindshare comparison

As of March 2026, in the Software Configuration Management category, the mindshare of IBM Engineering Workflow Management is 8.2%, up from 3.2% compared to the previous year. The mindshare of OpenText Solutions Business Manager is 5.7%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Software Configuration Management Mindshare Distribution
ProductMindshare (%)
IBM Engineering Workflow Management8.2%
OpenText Solutions Business Manager5.7%
Other86.1%
Software Configuration Management
 

Featured Reviews

Manoj Sajjan - PeerSpot reviewer
Manoj Sajjan
Technical Lead at Microgenesis Techsoft Private limited
Manages complex workflows effectively and offers valuable features
My name is Sofia from PeerSpot regarding my experience with IBM Engineering Workflow Management. It is a leading review site. The solution is very easy to trace. My company name is MicroGenesis TechSoft Private Limited, and my title is Technical Lead. I am interested in being a reference for this vendor. PeerSpot will create an account and email login credentials. The review will be published in written and/or audio format on peerspot.com and made available to other users. PeerSpot will email a link to the written review for editing at any time. The review may be available to third parties on third-party websites. For anonymous reviews, names will not appear. Email notifications relevant to the review are optional and can be opted out at any time. The use of reviews is subject to PeerSpot's terms of use at peerspot.com/tos. On a scale of 1-10, I rate IBM Engineering Workflow Management a 10.
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it_user713322 - PeerSpot reviewer
it_user713322
Works at a tech company with 51-200 employees
We've used it for traditional help desk and defect tracking endeavors
It is the Swiss Army knife of software applications. If you have a process, SBM can be easily used to track and report on that process We've used it for traditional help desk and defect tracking endeavors, but we've also used it for HR, Marketing, and even some non-traditional government…
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool provides traceability and reporting, which are important for compliance and measuring progress."
"The tool provides traceability and reporting, which are important for compliance and measuring progress."
"Rational Team Concert is the part of CLM solution and can be easily integrated with the requirement module, Rational DOORS, and the quality module, Rational Quality Manager, which allows organizations to automate the whole SDLC under the same umbrella with seamless integration."
"It’s not cheap, but it is worth the price."
"E2E tool for SCM, features like customization of CR and IR flow is valuable."
"Work distribution among team members and accountability for completion with a clearer picture."
"It was an all-in-one solution for source code, integrated source control, defect tracking, and project planning."
"Agile templates give us a standard methodology for every Agile project, and the ability to create our own object types and linkages to features/epics allows us to enhance the verification of feature readiness."
More IBM Engineering Workflow Management pros
"The Composer is absolutely a magical tool, allowing you to get a fully functional app based on your process sketch in a couple of hours, without knowing BPMN notation."
"Allows us to automate work flows to provision IS services."
"There was a significant ROI, as the development of weekly metrics from Excel spreadsheets, Lotus Notes databases, Access databases, and some Word documents went from a two to three day affair to a process that now takes seconds."
"Estimates from all teams are visible in one general ticket (PFC)."
 

Cons

"Upgrades, even minor versions, seem too labour intensive, especially with the enhanced objects, which is why the Jazz platform should be so good."
"It's becoming less relevant. For example, Maven has evolved, and in its later versions, there are plugins for integrating with source control systems, such as Git-based systems. Support for these plugins is diminishing."
"We have encountered issues with stability. We have seen where the entire system kind of goes for a toss when certain people use certain types of queries, which are very costly. Then the system kind of slows down a bit, and we have to monitor it."
"I would rate the IBM Engineering Workflow Management a seven or an eight. I am leaning closer to seven based on a couple of items I mentioned that I would like to see or know more about, such as improved reporting."
"The search functionality for files in branches (streams) is very weak."
"IBM Engineering Workflow Management can be improved by enhancing its pricing structure, specifically the cost and licensing of this solution."
"Some administrative tasks are difficult to perform. These could be simplified."
"The solution is very heavily vendor dependent."
More IBM Engineering Workflow Management cons
"Response time could improve."
"User interface and links between tickets. For me, Jira is the ideal tool."
"Reporting is generally very good, but people always want more."
 

Pricing and Cost Advice

"Licensing: The solution cost is high and should be brought down to increase competition."
"It's an expensive investment to make, so the decision should be driven on individual requirements."
"It is not a free tool. We use a token-based licensing model, which is specific to IBM. The cost per token is around $115-$120."
"I've heard IBM Engineering Workflow Management is more expensive than other tools."
Information not available
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Top Industries

By visitors reading reviews
Government
17%
Manufacturing Company
15%
Financial Services Firm
6%
Computer Software Company
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise5
Large Enterprise9
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for IBM Engineering Workflow Management?
I've heard IBM Engineering Workflow Management is more expensive than other tools. On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a six out of ten.
See all answers
What needs improvement with IBM Engineering Workflow Management?
IBM Engineering Workflow Management can be improved by enhancing its pricing structure, specifically the cost and licensing of this solution.
See all answers
What is your primary use case for IBM Engineering Workflow Management?
The typical use case for IBM Engineering Workflow Management is to streamline project management and ensure efficient workflow.
See all answers
Ask a question
Earn 20 points
 

Comparisons

Jira vs IBM Engineering Workflow Management Logo
Jira vs IBM Engineering Workflow Management
Compared 15% of the time
Endevor vs IBM Engineering Workflow Management Logo
Endevor vs IBM Engineering Workflow Management
Compared 8% of the time
BMC AMI DevX vs IBM Engineering Workflow Management Logo
BMC AMI DevX vs IBM Engineering Workflow Management
Compared 6% of the time
Rocket ChangeMan ZMF (formerly a Micro Focus product) vs IBM Engineering Workflow Management Logo
Rocket ChangeMan ZMF (formerly a Micro Focus product) vs IBM Engineering Workflow Management
Compared 6% of the time
GitLab vs IBM Engineering Workflow Management Logo
GitLab vs IBM Engineering Workflow Management
Compared 4% of the time
More IBM Engineering Workflow Management Competitors
IBM Rational ClearCase vs OpenText Solutions Business Manager Logo
IBM Rational ClearCase vs OpenText Solutions Business Manager
Compared 32% of the time
IBM Rational ClearQuest vs OpenText Solutions Business Manager Logo
IBM Rational ClearQuest vs OpenText Solutions Business Manager
Compared 31% of the time
Endevor vs OpenText Solutions Business Manager Logo
Endevor vs OpenText Solutions Business Manager
Compared 14% of the time
More OpenText Solutions Business Manager Competitors
 

Product Reports

Buyer's Guide
IBM Engineering Workflow Management
March 2026
IBM Engineering Workflow Management reportDownload IBM Engineering Workflow Management product report
Buyer's Guide
Software Configuration Management
March 2026
OpenText Solutions Business Manager reportDownload OpenText Solutions Business Manager product report
 

Also Known As

IBM Rational Team Concert (IBM ALM), IBM RTC
Micro Focus Solutions Business Manager, Serena Solutions Business Manager, TeamTrack
 

Overview

IBM Engineering Workflow Management manages plans, tasks, the project status and acts as the critical link between required and delivered work. It provides flexibility to adapt to any process, which enables companies to adopt faster release cycles and manage dependencies across both small and complex development projects. This solution offers no-charge server software and flexible pricing models. It becomes a complete IBM Engineering Lifecycle Management solution—when purchased as a set of seamlessly integrated tools: IBM Engineering Workflow Management, IBM Engineering Test Management, and IBM Engineering Requirements Management DOORS Next.

IBM

OpenText Solutions Business Manager is enterprise-scale business process automation software. It helps IT quickly create, adapt, deploy, and govern process-based apps and workflows for humans and systems across the organization.

OpenText
 

Sample Customers

Telstra Corporation, Visteon, Atos SE, Panasonic Automotive Systems, IBM Global Technology Services, CareCore National, JTEKT Corp., ItaÒ BBA, Avea, CACEIS, Danske Bank Group, APIS IT
eBay, AgustaWestland, EMI Music, LenderLive, Martin-Baker Aircraft Co. Ltd.
Buyer's Guide
IBM Engineering Workflow Management vs. OpenText Solutions Business Manager
March 2026
Free Report: IBM Engineering Workflow Management vs. OpenText Solutions Business Manager
Find out what your peers are saying about IBM Engineering Workflow Management vs. OpenText Solutions Business Manager and other solutions. Updated: March 2026.
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We monitor all Software Configuration Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.