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IBM Engineering Workflow Management vs Jira comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.1
IBM Engineering Workflow Management boosted productivity by 30%, improving task tracking and offering valuable insights for scrum teams.
Sentiment score
7.1
Organizations report enhanced efficiency and quick ROI from Jira, despite some dissatisfaction with recent changes and plugin support.
A return on investment has been seen with Jira, as a lot of time has been saved in arranging tasks, converting software features into epics, tasks, and milestones, making it easy to track progress and plan future roadmaps.
Senior Consultant at a consultancy with 10,001+ employees
It's always hard to measure ROI precisely, but overall, the development time usually pays off within a year through efficiency gains.
CEO at 2Help
 

Customer Service

Sentiment score
6.3
IBM Engineering Workflow Management's support is generally good, but feedback varies and requires dedicated management for best results.
Sentiment score
6.7
Jira's customer service relies on documentation and forums, with varied satisfaction in email and technical support responsiveness.
The technical support from IBM rates an eight out of ten.
Technical Lead at Microgenesis Techsoft Private limited
Jira's customer support is one of the best I have ever dealt with because they respond quickly.
CEO at 2Help
I did not face any issues with stability or upgrades.
Senior Director, Head of Information Systems Division at Israel Innovation Authority
Whenever there are issues, the internal Jira enterprise team is contacted directly.
Senior Consultant at a consultancy with 10,001+ employees
 

Scalability Issues

Sentiment score
6.6
IBM Engineering Workflow Management is scalable, handling small to large projects; updates promise better reporting, though containerization is missing.
Sentiment score
7.2
Jira scales well from small teams to thousands, offering customization and integration with other tools, despite potential cost increases.
Scalability for Jira is great, and it handles growth easily from 100 to thousands.
CEO at 2Help
 

Stability Issues

Sentiment score
6.4
IBM Engineering Workflow Management is generally stable, but performance issues and customization challenges affect user experience and stability ratings.
Sentiment score
7.6
Jira is largely stable, experiencing occasional performance issues, with users valuing recent reliability improvements despite costly enhancements.
In my experience, Jira is stable, with around 99% uptime.
Senior Consultant at a consultancy with 10,001+ employees
 

Room For Improvement

IBM Engineering Workflow Management needs UI modernization, better tool integration, improved permissions, and streamlined upgrades to enhance adoption.
Jira users face customization challenges, inadequate search and integration, performance issues, and seek improved interface, reporting, and training.
Improved graphics in terms of metrics and connectivity to SharePoint from Microsoft products would be beneficial.
Sr. Project Scheduler at a government with 10,001+ employees
IBM Engineering Workflow Management can be improved by enhancing its pricing structure.
Technical Lead at Microgenesis Techsoft Private limited
Focus more on improving API integration and automation tools, not just the design.
CEO at 2Help
One feature that could improve Jira is the integration of AI capabilities, such as organizing Jira tasks autonomously with minimum human intervention and executing aggregations and clustering of these tasks.
Senior Consultant at a consultancy with 10,001+ employees
To improve Jira, maybe some AI features could be added.
Senior Director, Head of Information Systems Division at Israel Innovation Authority
 

Setup Cost

IBM Engineering Workflow Management offers complex, costly licensing, yet its effectiveness and ROI justify the investment for many organizations.
Jira's pricing can be costly for larger teams due to user count and plugin dependencies, prompting alternatives exploration.
Even if only five people from your team use a financial plugin, you still pay for all 100 seats.
CEO at 2Help
 

Valuable Features

IBM Engineering Workflow Management enhances task management with robust traceability, customizable dashboards, and seamless integration for agile adoption.
Jira is user-friendly with powerful integrations, customizable workflows, Agile support, and robust reporting for enhanced collaboration and productivity.
The capability of IBM Engineering Workflow Management in managing end-to-end workflows is quite robust, especially with the built-in change management capabilities.
Technical Lead at Microgenesis Techsoft Private limited
It provides more efficiencies for our scrum team, ensures everyone is on the same page, and offers leadership insight into progress.
Sr. Project Scheduler at a government with 10,001+ employees
You can build your own workflows and make it work exactly the way your team needs and integrate it with almost every third-party software.
CEO at 2Help
For modern Agile practices, Jira is the most adapted tool in the industry.
Senior Consultant at a consultancy with 10,001+ employees
 

Categories and Ranking

IBM Engineering Workflow Ma...
Average Rating
6.8
Reviews Sentiment
6.2
Number of Reviews
18
Ranking in other categories
Software Configuration Management (4th), Enterprise Agile Planning Tools (10th)
Jira
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
277
Ranking in other categories
Application Lifecycle Management (ALM) Suites (1st), Application Requirements Management (2nd), Project Management Software (1st)
 

Mindshare comparison

While both are Application Lifecycle Management solutions, they serve different purposes. IBM Engineering Workflow Management is designed for Enterprise Agile Planning Tools and holds a mindshare of 2.0%, up 0.9% compared to last year.
Jira, on the other hand, focuses on Application Lifecycle Management (ALM) Suites, holds 13.3% mindshare, down 22.9% since last year.
Enterprise Agile Planning Tools Market Share Distribution
ProductMarket Share (%)
IBM Engineering Workflow Management2.0%
Microsoft Azure DevOps37.5%
GitLab31.2%
Other29.299999999999997%
Enterprise Agile Planning Tools
Application Lifecycle Management (ALM) Suites Market Share Distribution
ProductMarket Share (%)
Jira13.3%
Microsoft Azure DevOps10.3%
Codebeamer7.7%
Other68.7%
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

Manoj Sajjan - PeerSpot reviewer
Technical Lead at Microgenesis Techsoft Private limited
Manages complex workflows effectively and offers valuable features
My name is Sofia from PeerSpot regarding my experience with IBM Engineering Workflow Management. It is a leading review site. The solution is very easy to trace. My company name is MicroGenesis TechSoft Private Limited, and my title is Technical Lead. I am interested in being a reference for this vendor. PeerSpot will create an account and email login credentials. The review will be published in written and/or audio format on peerspot.com and made available to other users. PeerSpot will email a link to the written review for editing at any time. The review may be available to third parties on third-party websites. For anonymous reviews, names will not appear. Email notifications relevant to the review are optional and can be opted out at any time. The use of reviews is subject to PeerSpot's terms of use at peerspot.com/tos. On a scale of 1-10, I rate IBM Engineering Workflow Management a 10.
Akhil Viswam - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Agile workflows have streamlined sprint planning and tracking for faster feature delivery
Jira has a very good interface and it is very easy to manage sprints, tasks, and epics. The main feature is the hierarchy, as features can be converted into epics and topics, allowing bigger tasks to be partitioned into smaller ones. The hierarchy feature in Jira helps the team significantly compared to other tools that have been used, such as Trello, which is mainly useful only for a waterfall model. For modern Agile practices, Jira is the most adapted tool in the industry. Another valuable feature is that Jira APIs have been used for data science projects to analyze tasks and get insights. This has also been very helpful in the project.
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881,082 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Government
17%
Manufacturing Company
15%
Financial Services Firm
6%
Performing Arts
5%
Manufacturing Company
17%
Financial Services Firm
10%
Computer Software Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise5
Large Enterprise9
By reviewers
Company SizeCount
Small Business105
Midsize Enterprise56
Large Enterprise150
 

Questions from the Community

What is your experience regarding pricing and costs for IBM Engineering Workflow Management?
I've heard IBM Engineering Workflow Management is more expensive than other tools. On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a six out of ten.
What needs improvement with IBM Engineering Workflow Management?
IBM Engineering Workflow Management can be improved by enhancing its pricing structure, specifically the cost and licensing of this solution.
What is your primary use case for IBM Engineering Workflow Management?
The typical use case for IBM Engineering Workflow Management is to streamline project management and ensure efficient workflow.
Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
Jira itself is fairly priced for the features it provides, but pricing is a bit higher than some alternatives, mostly because many plugins and add-ons are paid and licensed per user. So even if onl...
 

Also Known As

IBM Rational Team Concert (IBM ALM), IBM RTC
Jira Software
 

Overview

 

Sample Customers

Telstra Corporation, Visteon, Atos SE, Panasonic Automotive Systems, IBM Global Technology Services, CareCore National, JTEKT Corp., ItaÒ BBA, Avea, CACEIS, Danske Bank Group, APIS IT
Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Find out what your peers are saying about IBM Engineering Workflow Management vs. Jira and other solutions. Updated: March 2023.
881,082 professionals have used our research since 2012.