

Find out what your peers are saying about Microsoft, GitLab, ServiceNow and others in Enterprise Agile Planning Tools.
Overall, the ROI mainly came from improved team productivity, better project visibility, reduced coordination efforts, faster issue tracking, and more predictable delivery execution.
A return on investment has been seen with Jira, as a lot of time has been saved in arranging tasks, converting software features into epics, tasks, and milestones, making it easy to track progress and plan future roadmaps.
We implement it and track it with the help of the time tracking feature, which makes it quite easy to manage everything in a single platform.
The technical support from IBM rates an eight out of ten.
Jira's customer support is one of the best I have ever dealt with because they respond quickly.
They usually reach out within one to two business days and give specific answers.
Atlassian's biggest strength is its self-service ecosystem: documentation, community discussions, and integrations.
In our experience, Jira scales well across team size growth, multiple departments, larger project portfolios, and complex Agile environments.
Overall, Jira is highly scalable for both team size and project complexity.
As the number of users, projects, and work items grows, Jira can scale effectively.
It handles team collaborations and large workloads consistently very well.
Downtime is very rare.
In my experience, Jira is stable, with around 99% uptime.
Improved graphics in terms of metrics and connectivity to SharePoint from Microsoft products would be beneficial.
IBM Engineering Workflow Management can be improved by enhancing its pricing structure.
Focus more on improving API integration and automation tools, not just the design.
One feature that could improve Jira is the integration of AI capabilities, such as organizing Jira tasks autonomously with minimum human intervention and executing aggregations and clustering of these tasks.
A simpler user experience for new users is necessary.
Even if only five people from your team use a financial plugin, you still pay for all 100 seats.
Overall, Jira offers good value for an organization that actively uses its capabilities, but companies should plan carefully for long-term scaling costs, especially in large enterprise environments with many users and plugins.
It is quite affordable, and the setup cost is low.
The capability of IBM Engineering Workflow Management in managing end-to-end workflows is quite robust, especially with the built-in change management capabilities.
It provides more efficiencies for our scrum team, ensures everyone is on the same page, and offers leadership insight into progress.
You can build your own workflows and make it work exactly the way your team needs and integrate it with almost every third-party software.
Agile boards give instant visibility into what is in progress, blocked, or completed. It provides clear status and ownership, which helps the team stay aligned without constant follow-ups.
Jira has helped not only our organization but many organizations to be very focused and understand what needs to be done and to prioritize things effectively.
| Product | Mindshare (%) |
|---|---|
| IBM Engineering Workflow Management | 2.7% |
| Microsoft Azure DevOps | 33.8% |
| GitLab | 27.6% |
| Other | 35.900000000000006% |
| Product | Mindshare (%) |
|---|---|
| Jira | 11.0% |
| Microsoft Azure DevOps | 9.5% |
| OpenText Application Quality Management | 6.8% |
| Other | 72.7% |


| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 5 |
| Large Enterprise | 9 |
| Company Size | Count |
|---|---|
| Small Business | 109 |
| Midsize Enterprise | 60 |
| Large Enterprise | 152 |
IBM Engineering Workflow Management offers change and task management with seamless integration into development processes. It supports compliance and progress tracking and provides collaborative tools, configuration management integration, and isolated sandboxes.
IBM Engineering Workflow Management aids Agile software development by facilitating project and sprint planning, load distribution, task tracking, and more. It offers comprehensive reporting, traceability, and sophisticated resource management. Users face challenges with loading speed, permissions, complex integrations, and have critiqued customization and pricing. There's a tendency for the system to have a steep learning curve, making plan management cumbersome and upgrades labor-intensive.
What are its key features?In industries like finance and healthcare, IBM Engineering Workflow Management supports Agile methodologies by managing agile projects, development stories, defect tracking, and use cases. It helps integrate custom processes, GRC structures, and supports API and RTP activities, ensuring traceability and compliance in complex environments.
Jira is a comprehensive tool favored by teams for its ability to streamline project management and enhance Agile workflows. Its versatile features, such as customization options and integration capabilities, enable efficient task management and collaboration.
Jira supports Agile methodologies through its adaptability and robust functionalities. Teams benefit from its customizable workflows, enabling seamless integration with third-party applications. Despite its complexity in customization and interface challenges, Jira is invaluable for sprint planning, backlog management, and issue tracking. It provides strong reporting tools, though some users highlight areas for improvement in documentation and stability. It's especially useful for IT, development, and marketing teams to maintain productivity and effective collaboration.
What are the key features of Jira?Jira's implementation in software development and project management sectors underscores its suitability for managing complex projects. Its use extends to QA and marketing for organizing workflows and ensuring effective task distribution. Despite some areas needing refinement, Jira remains integral for teams aiming to boost collaboration and maintain streamlined project processes.
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