


ESET Endpoint Protection Platform and GravityZone Business Security are leading endpoint protection solutions with distinct strengths. While users prefer ESET Endpoint Protection Platform for its customer support and pricing, GravityZone Business Security is notable for its comprehensive features, making it worth the investment for businesses needing advanced security.
Features: ESET Endpoint Protection Platform is praised for its malware detection, centralized management, and low system impact. GravityZone Business Security stands out for advanced threat defense, integrated risk analytics, and comprehensive reporting. GravityZone’s more advanced security features give it an edge.
Room for Improvement: ESET users mention the need for improved reporting capabilities, faster scan times, and more robust ransomware protection. GravityZone users highlight areas such as the complexity of the solution, occasional performance issues, and the need for better documentation. ESET’s simpler usability contrasts with GravityZone's complexity.
Ease of Deployment and Customer Service: ESET Endpoint Protection Platform receives positive feedback for its straightforward deployment and responsive customer service. GravityZone Business Security, while offering a flexible deployment model, sometimes faces criticism for its initial setup complexity and slower customer service response. ESET is noted for being easier to deploy and having better support.
Pricing and ROI: ESET Endpoint Protection Platform users appreciate its cost-effectiveness and good return on investment. GravityZone Business Security, although generally more expensive, justifies its higher cost with advanced features and better overall security, providing solid ROI. ESET’s competitive pricing is balanced by GravityZone's superior feature set.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
In Cortex XDR by Palo Alto Networks, most of the remediation is automated and the accuracy is quite good.
Regarding cost savings, ESET Endpoint Protection Platform definitely saves money because if my system or organization is hacked or ransomed, the potential financial loss would be far greater than the cost of the solution.
I saw the return on investment with ESET Endpoint Protection Platform within months.
Comparatively, these American products are much better.
The primary ROI is achieving high safety levels for our network.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
They have great technical support.
I typically receive support from the distributor, and the customer support team is also responsive and helpful.
Normally, I cannot give a ten for support of all brands, as it is not always possible to get full support from companies.
Services like updates are handled professionally, ensuring stability and operational continuity.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Activating the newly purchased licenses is instantaneous, allowing installations without adjustments since it's cloud-based.
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
In terms of scalability, I can rate it eight or nine out of ten.
Their support is phenomenal, offering quick assistance.
Minimal system performance impact is very important when choosing endpoint protection solutions, and I believe ESET uses minimum hardware of the PC.
GravityZone has scaled effortlessly as our organization has expanded, accommodating more devices and users without needing additional server purchases.
The effort of managing ten clients and the effort of managing ten thousand clients is insignificant.
It is quite scalable and easily scalable.
Cortex remains fast and responsive, even with increasing data and alerts.
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Cortex XDR is stable, offering high quality and reliable performance.
In terms of stability, I can rate it at nine out of ten.
Our experience with ESET Endpoint Protection Platform's centralized management console is mostly fine for managing security policies across endpoints.
Stability is crucial for us, given that the endpoint device is a main gate for attacks or malware.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
A lightweight version of ESET might be beneficial as many of our clients have older CPUs and RAM.
When we were using CrowdStrike, it used to detect and block pirated software, but ESET Endpoint Protection Platform is not doing that.
Extensive APIs to easily integrate our own systems with the platform for user configuration via their company portal.
It is more than adequate, just needing to keep up with industry changes.
More customization freedom to accommodate unique environment needs could enhance the solution's flexibility.
It's not designed with current standards; it's not HTML5 and doesn't work well for navigation.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
The pricing of ESET Endpoint Protection Platform is a bit high compared to other competitors.
The price is very reasonable compared to the features provided.
I would rate ESET Endpoint Protection Platform a five for pricing on a scale from 1 to 10, where 1 is cheap and 10 is expensive.
GravityZone is one of the cheapest solutions among its competitors.
Datto is offering a bundle for less than what we pay for Bitdefender.
The pricing is very reasonable.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
ESET Endpoint Protection Platform provides ransomware prevention, which prevents attackers from encrypting my files and demanding ransom payments.
The best feature of ESET Endpoint Protection Platform is that I get all the details about which user is using it, how much time they spend on websites, and all related information.
Machine learning, especially through live detection, detects threats that are blocked based on reputation or sandbox detection.
The threat detection capability is outstanding with no issues at all.
The best part is the risk management; it gives me real relief, and an overall idea of what all my systems are exposed to, where my weaknesses lie, and how I can address them—whether it's misconfigurations, user behavior creating the risk, or the OS software that isn't getting patched, or critical CVs that aren't getting mitigated.
GravityZone is very light on PCs and offers excellent threat detection capabilities, notably through its anti-malware and anti-virus features.
| Product | Mindshare (%) |
|---|---|
| Cortex XDR by Palo Alto Networks | 3.6% |
| ESET Endpoint Protection Platform | 2.5% |
| GravityZone Business Security | 0.9% |
| Other | 93.0% |

| Company Size | Count |
|---|---|
| Small Business | 46 |
| Midsize Enterprise | 20 |
| Large Enterprise | 49 |
| Company Size | Count |
|---|---|
| Small Business | 69 |
| Midsize Enterprise | 18 |
| Large Enterprise | 21 |
| Company Size | Count |
|---|---|
| Small Business | 15 |
| Large Enterprise | 4 |
Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.
Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.
What are the key features of Cortex XDR?Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.
ESET Endpoint Protection Platform offers comprehensive security with minimal CPU and RAM impact, effective malware protection, and seamless updates, making it ideal for organizations needing reliable digital security.
ESET Endpoint Protection Platform is highly regarded for its effective ThreatSense technology, advanced firewall, and central control capabilities. Users benefit from its lightweight design and efficient notification system, enjoying customizable management through its management console. Despite its strengths, there are opportunities to enhance malware repair, update processes, and AI integration. The platform's compatibility across operating systems and integration with systems like ESET PROTECT allows organizations to effectively secure endpoints and servers against threats like malware, viruses, and ransomware.
What are the key features of ESET Endpoint Protection Platform?Organizations deploy ESET Endpoint Protection Platform to safeguard laptops, desktops, and servers from cyber threats. Its use extends to antivirus protection, firewall configuration, and network monitoring. Companies often integrate it with ESET PROTECT and Apache HTTP Proxy for optimized management and updates, making it a versatile choice in industries requiring robust endpoint security.
GravityZone Business Security offers effective network protection and flexible management, ensuring lightweight, easy-to-deploy security. It combines anti-malware, anti-phishing capabilities, firewall efficiency, and detailed dashboards to provide reliable desktop and server protection.
Designed to safeguard physical and virtual environments, GravityZone Business Security provides endpoint protection with a focus on desktops, laptops, mobile devices, servers, and gateways. It streamlines security management, offering email security, application security, zero-trust enforcement, and threat protection through a unified console. Though improvements are needed in areas such as upgrades, reporting, and UI, GravityZone remains a practical choice due to its management simplicity and strong customer support.
What are the most important features?In the financial industry, GravityZone Business Security protects sensitive data through effective encryption and patch management, while technology companies leverage its comprehensive threat protection to safeguard innovations and intellectual property. Healthcare organizations utilize its capabilities to ensure patient data privacy and compliance with regulatory standards.
We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.