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ESET Endpoint Protection Platform vs GravityZone Business Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.4
ESET Endpoint Protection is cost-effective, prevents attacks, reduces recovery costs, though ROI can be challenging to quantify.
Sentiment score
6.6
GravityZone Business Security offers high protection rates, but some users experience slower management without increased costs or evident returns.
The primary ROI is achieving high safety levels for our network.
 

Customer Service

Sentiment score
6.9
ESET Endpoint Protection Platform generally provides good support, with regional variations in response times and user satisfaction.
Sentiment score
7.5
GravityZone Business Security's support is praised for rapid responses and effective solutions, despite occasional delays and misrouting.
Normally, I cannot give a ten for support of all brands, as it is not always possible to get full support from companies.
Services like updates are handled professionally, ensuring stability and operational continuity.
 

Scalability Issues

Sentiment score
7.2
ESET Endpoint Protection is scalable for small to mid-sized companies, but larger enterprises may face database and hardware challenges.
Sentiment score
9.0
GravityZone Business Security is praised for high scalability and ease of integration, supporting diverse business sizes efficiently.
In terms of scalability, I can rate it eight or nine out of ten.
GravityZone has scaled effortlessly as our organization has expanded, accommodating more devices and users without needing additional server purchases.
The effort of managing ten clients and the effort of managing ten thousand clients is insignificant.
 

Stability Issues

Sentiment score
8.3
Users find ESET Endpoint Protection stable and reliable, with high ratings despite occasional upgrade and configuration challenges.
Sentiment score
8.7
GravityZone Business Security is praised for stability, reliability, threat protection, and ease of management, despite occasional update issues.
In terms of stability, I can rate it at nine out of ten.
Stability is crucial for us, given that the endpoint device is a main gate for attacks or malware.
 

Room For Improvement

ESET Endpoint Protection needs better CPU efficiency, simplified installation, improved iOS/Mac support, and enhanced security features for users.
GravityZone Business Security needs better configurations, improved ransomware performance, enhanced UI, and expanded features like RMM, MDM, and patch management.
A lightweight version of ESET might be beneficial as many of our clients have older CPUs and RAM.
More customization freedom to accommodate unique environment needs could enhance the solution's flexibility.
It is more than adequate, just needing to keep up with industry changes.
It's not designed with current standards; it's not HTML5 and doesn't work well for navigation.
 

Setup Cost

ESET Endpoint Protection Platform provides flexible, cost-effective licensing for businesses, though setup complexity and price perceptions vary.
GravityZone Business Security provides cost-effective licensing with a three-year option, though some prefer competitors like Datto for pricing.
The pricing of ESET Endpoint Protection Platform is a bit high compared to other competitors.
GravityZone is one of the cheapest solutions among its competitors.
Datto is offering a bundle for less than what we pay for Bitdefender.
The pricing is very reasonable.
 

Valuable Features

ESET Endpoint Protection offers lightweight antivirus, real-time detection, centralized management, and affordability with minimal resource impact and effective multi-device protection.
GravityZone Business Security offers excellent threat detection, easy management, effective updates, and superior technical support and reporting features.
The primary purpose is to protect computers from viruses and ransomware.
The threat detection capability is outstanding with no issues at all.
GravityZone is very light on PCs and offers excellent threat detection capabilities, notably through its anti-malware and anti-virus features.
Bitdefender's information is very thorough and allows us to understand when we need to wipe the system.
 

Categories and Ranking

ESET Endpoint Protection Pl...
Ranking in Endpoint Protection Platform (EPP)
11th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
100
Ranking in other categories
Advanced Threat Protection (ATP) (7th), Anti-Malware Tools (4th)
GravityZone Business Security
Ranking in Endpoint Protection Platform (EPP)
34th
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
16
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of ESET Endpoint Protection Platform is 2.9%, down from 3.6% compared to the previous year. The mindshare of GravityZone Business Security is 1.6%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

ManojNair2 - PeerSpot reviewer
Easy to set up with good security and rapidly improving capabilities
In terms of stability, the performance parameters do come into play. It's good on the regular office front, however, on the development side, if somebody is using it in a development environment, they need to make some configuration changes in terms of what directories should be excluded from the real-time scanning. I had to do that kind of stuff. I don't do that with the Microsoft product, for example. It runs, and it scans the entire system with no issues. The solution is stable. Regular updates were available in the product versions. They were updated, and they gave regular signature updates also so that the product checked all the boxes.
Wesam Qashou - PeerSpot reviewer
Achieving nearly complete protection with reliable configuration management and effective technical support
The most valuable features of GravityZone Business Security are its anti-malware and anti-virus capabilities. The firewall policies are considered very powerful, and it prevents many malicious issues. The solution has its own definitions for viruses or malware, providing timely detection updates. Additionally, their technical support is very effective, with knowledgeable engineers handling cases efficiently.
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Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
847,625 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Comms Service Provider
11%
Financial Services Firm
7%
Educational Organization
6%
Computer Software Company
20%
Comms Service Provider
14%
Government
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ESET Endpoint Security?
ESET Endpoint Security’s most valuable feature is the management console.
What is your experience regarding pricing and costs for ESET Endpoint Security?
I rate the product’s pricing a three out of ten. It is neither cheap nor expensive for our clients. We use the free version, and there are no additional costs involved.
What needs improvement with ESET Endpoint Security?
The product’s AI implementation feature could be better for learning user behavior. There could be a feature to detect unsecured devices in the network similar to its older version. We need additio...
What do you like most about Bitdefender GravityZone Elite?
The product provides endpoint visibility and portal updates, which are very helpful.
What needs improvement with Bitdefender GravityZone Elite?
The main issue with Bitdefender is the UI and console. It's not designed with current standards; it's not HTML5 and doesn't work well for navigation, making it a little clunky.
What is your primary use case for Bitdefender GravityZone Elite?
GravityZone Business Security is an important part of our security stack. It allows us to dive deeper into malicious activities whether it's phishing or anything like that.
 

Also Known As

Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform
GravityZone Elite
 

Overview

 

Sample Customers

ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
Archdiocese, Northstar, SeSa, W&W Informatik, Yamaha Motor Europe
Find out what your peers are saying about ESET Endpoint Protection Platform vs. GravityZone Business Security and other solutions. Updated: March 2025.
847,625 professionals have used our research since 2012.