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ESET Endpoint Protection Platform vs Kaspersky Total Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
ESET Endpoint Protection Platform offers high ROI through efficient security on existing hardware, enhancing value and brand trust.
Sentiment score
1.0
Kaspersky Total Security offers strong protection and can provide up to 250% ROI and 60% cost reduction for businesses.
I saw the return on investment with ESET Endpoint Protection Platform within months.
Kaspersky Total Security provides a good return on investment by improving data security and reducing costs by sixty percent with its robust security features.
 

Customer Service

Sentiment score
7.0
ESET's customer support receives mixed reviews, praised for responsiveness yet criticized for regional inconsistencies and urgent support needs.
Sentiment score
4.5
Kaspersky Total Security offers effective technical support, with users generally satisfied and infrequently needing assistance due to software comfort.
Normally, I cannot give a ten for support of all brands, as it is not always possible to get full support from companies.
I rate them an eight out of ten for their support in deploying Total Security.
 

Scalability Issues

Sentiment score
7.2
ESET Endpoint Protection is highly regarded for scalability, with flexible licensing and easy expansion for various organization sizes.
Sentiment score
7.2
Kaspersky Total Security is praised for scalability and adaptability, supporting large organizations effectively despite potential high pricing.
Their support is phenomenal, offering quick assistance.
In terms of scalability, I can rate it eight or nine out of ten.
 

Stability Issues

Sentiment score
8.2
ESET Endpoint Protection is stable and reliable, though installation can be challenging; user satisfaction remains high.
Sentiment score
7.5
Kaspersky Total Security is stable and reliable, with rare issues like system freezes, rating 8-10 for stability.
In terms of stability, I can rate it at nine out of ten.
We have not experienced any issues with Kaspersky Total Security as we manage their entire IT infrastructure.
 

Room For Improvement

ESET needs improved automation, interface, EDR intelligence, integration, scalability, performance, support, documentation, compatibility, licensing, and AI features.
Kaspersky Total Security requires improvements in encryption, stability, user-friendliness, resource demand, pricing, and security features for better overall performance.
Extensive APIs to easily integrate our own systems with the platform for user configuration via their company portal.
A lightweight version of ESET might be beneficial as many of our clients have older CPUs and RAM.
ESET Endpoint Protection Platform sometimes makes the computer run slower and takes backup, which affects system performance.
The system can be demanding on resources, making devices busy when running the client application.
 

Setup Cost

ESET Endpoint Protection is competitively priced, valued by small businesses, though some find it slightly high compared to competitors.
Kaspersky Total Security offers competitive pricing perceived as moderate, with a five-user annual bundle starting at $30-$35.
The pricing of ESET Endpoint Protection Platform is a bit high compared to other competitors.
I would rate ESET Endpoint Protection Platform a five for pricing on a scale from 1 to 10, where 1 is cheap and 10 is expensive.
The pricing for Kaspersky Total Security is quite affordable.
 

Valuable Features

ESET Endpoint Protection Platform offers lightweight, comprehensive malware protection with advanced features, intuitive management, and minimal system impact.
Kaspersky Total Security offers real-time threat detection, machine learning, and efficient protection without slowing systems, ensuring robust security.
The best feature of ESET Endpoint Protection Platform is that I get all the details about which user is using it, how much time they spend on websites, and all related information.
Machine learning, especially through live detection, detects threats that are blocked based on reputation or sandbox detection.
The primary purpose is to protect computers from viruses and ransomware.
The solution offers endpoint protection by scanning and alerting to viruses in the organization without physical inspection, increasing efficiency by stopping unwanted applications running in the background.
 

Categories and Ranking

ESET Endpoint Protection Pl...
Ranking in Endpoint Protection Platform (EPP)
16th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
102
Ranking in other categories
Advanced Threat Protection (ATP) (15th), Anti-Malware Tools (7th)
Kaspersky Total Security
Ranking in Endpoint Protection Platform (EPP)
24th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
24
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of ESET Endpoint Protection Platform is 3.1%, down from 3.4% compared to the previous year. The mindshare of Kaspersky Total Security is 1.0%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Tarkan GU - PeerSpot reviewer
Protects against threats and helps with ransomeware but needs optimization for lower resource usage
We are using ESET products for our clients, especially for entry-level protection tools. The demand for these tools is primarily coming from our clients, and we sometimes propose them to our clients as well We install the product in a standard way as a product. The primary purpose is to protect…
Ashford Asante - PeerSpot reviewer
A tool with an easy initial setup phase that can be centrally managed by users
What needs to be improved is what my company sends to Kaspersky's team when we are working with it, and then they work on it, which is why we always have updates to take care of the bugs and all those things. You can't have one thing in the solution that needs to be improved. The solution is affordable. For the solution itself, while you are working with it, you come across stuff, that Kaspersky's network helps you deal with since you can send your stuff to Kaspersky's team, and they have access to certain reports, and based on the reports and what what are we doing, the solution is always worked on, so that it can be made the best and efficient application. On a daily basis, the tool is being improved, and I am okay with it. Kaspersky Endpoint Security for Business Select is automated. The cloud application for Kaspersky is automated. For the solution needed for individual systems, Kaspersky provides you with a platform that provides internet security. With Kaspersky, you have a platform that allows you to access www.kaspersky.com and see the systems that you have worked on in the past. If you need to do anything with your individual machines indirectly, you can manage it through a centralized system. The solution's automation capabilities is an area where certain improvements are required.
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Top Industries

By visitors reading reviews
Comms Service Provider
14%
Computer Software Company
14%
Manufacturing Company
6%
Government
5%
Computer Software Company
22%
Comms Service Provider
9%
University
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ESET Endpoint Antivirus?
The administration is its most valuable feature as I can see all versions in one place.
What needs improvement with ESET Endpoint Antivirus?
I used Avira previously and ESET lacks certain aspects in comparison to Avira.
What do you like most about Kaspersky Total Security?
I am satisfied with the solution's security features because we have been using it for years.
What is your experience regarding pricing and costs for Kaspersky Total Security?
The pricing for Kaspersky Total Security is quite affordable, rated at eight out of ten, and all necessary licensing fees are included.
What needs improvement with Kaspersky Total Security?
The system can be demanding on resources, making devices busy when running the client application. It would be beneficial if the resource usage could be reduced to lessen the burden on devices.
 

Also Known As

Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform
No data available
 

Overview

 

Sample Customers

ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
Information Not Available
Find out what your peers are saying about ESET Endpoint Protection Platform vs. Kaspersky Total Security and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.