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Kaspersky Total Security vs Symantec Endpoint Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Kaspersky Total Security offers strong protection and can provide up to 250% ROI and 60% cost reduction for businesses.
Sentiment score
7.5
Symantec Endpoint Security delivers positive ROI by enhancing virus protection, reducing downtime, and improving operational efficiency with minimal disruption.
Kaspersky Total Security provides a good return on investment by improving data security and reducing costs by sixty percent with its robust security features.
Symantec Endpoint Security filled gaps in our toolset, particularly with the ability to control network firewall on hosts remotely, which was greatly appreciated.
 

Customer Service

Sentiment score
4.5
Kaspersky Total Security offers effective technical support, with users generally satisfied and infrequently needing assistance due to software comfort.
Sentiment score
7.2
Symantec Endpoint Security's support is praised but varies post-Broadcom, with delays and regional differences affecting effectiveness.
I rate them an eight out of ten for their support in deploying Total Security.
In some cases, it rates as high as ten out of ten, while in others, it can be as low as eight.
There is no support in the German language, which is a problem for many public tenders.
 

Scalability Issues

Sentiment score
7.2
Kaspersky Total Security is praised for scalability and adaptability, supporting large organizations effectively despite potential high pricing.
Sentiment score
7.8
Symantec Endpoint Security is scalable, user-friendly, and ideal for large organizations, effortlessly integrating with existing systems.
Symantec Endpoint Security is quite scalable, and it is very important for large clients.
 

Stability Issues

Sentiment score
7.5
Kaspersky Total Security is stable and reliable, with rare issues like system freezes, rating 8-10 for stability.
Sentiment score
7.8
Symantec Endpoint Security is generally reliable, though updates and operating system variations can occasionally disrupt stability and resource usage.
We have not experienced any issues with Kaspersky Total Security as we manage their entire IT infrastructure.
I have encountered issues where I had to uninstall and reinstall the product on end users' computers to view the logs again.
 

Room For Improvement

Kaspersky Total Security requires improvements in encryption, stability, user-friendliness, resource demand, pricing, and security features for better overall performance.
Symantec Endpoint Security faces performance issues, complex management, insufficient threat detection, and compatibility problems affecting usability and support.
The system can be demanding on resources, making devices busy when running the client application.
It is cumbersome to use, particularly in handling firewall management.
Device management is not very good and I am not enabling it in my organization due to security reasons.
I would like to see improvements in the scanning part of the solution, specifically to enhance the CPU and hard disk usage during scanning and updates to prevent disruption during work hours.
 

Setup Cost

Kaspersky Total Security offers competitive pricing perceived as moderate, with a five-user annual bundle starting at $30-$35.
Symantec Endpoint Security is valued for its cost-effective pricing, flexible plans, and discounts for long-term or special contracts.
The pricing for Kaspersky Total Security is quite affordable.
It seems to be half the cost or more affordable than other solutions.
I rate the pricing, setup cost, and licensing around nine out of ten.
Symantec Endpoint Protection and Symantec Endpoint Security Enterprise are quite affordable, with Symantec Endpoint Security Complete costing about four times the Endpoint Protection price, still comparable to other EDR products.
 

Valuable Features

Kaspersky Total Security offers real-time threat detection, machine learning, and efficient protection without slowing systems, ensuring robust security.
Symantec Endpoint Security provides comprehensive protection with device control, intrusion prevention, anti-virus, centralized management, and cross-platform integration.
The solution offers endpoint protection by scanning and alerting to viruses in the organization without physical inspection, increasing efficiency by stopping unwanted applications running in the background.
One important feature is the EDR function, necessary for many public customers due to upcoming laws in Germany, which is available through Symantec Endpoint Security Complete.
The incident response capabilities allow me to resolve authentication and support issues promptly, ensuring the system operates without downtime.
A valuable feature of Symantec Endpoint Security is the ability to remotely isolate a computer from the network if it's compromised, either physically or digitally.
 

Categories and Ranking

Kaspersky Total Security
Ranking in Endpoint Protection Platform (EPP)
24th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
24
Ranking in other categories
No ranking in other categories
Symantec Endpoint Security
Ranking in Endpoint Protection Platform (EPP)
13th
Average Rating
7.6
Reviews Sentiment
7.3
Number of Reviews
144
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Kaspersky Total Security is 1.0%, up from 0.4% compared to the previous year. The mindshare of Symantec Endpoint Security is 3.8%, down from 4.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Ashford Asante - PeerSpot reviewer
A tool with an easy initial setup phase that can be centrally managed by users
What needs to be improved is what my company sends to Kaspersky's team when we are working with it, and then they work on it, which is why we always have updates to take care of the bugs and all those things. You can't have one thing in the solution that needs to be improved. The solution is affordable. For the solution itself, while you are working with it, you come across stuff, that Kaspersky's network helps you deal with since you can send your stuff to Kaspersky's team, and they have access to certain reports, and based on the reports and what what are we doing, the solution is always worked on, so that it can be made the best and efficient application. On a daily basis, the tool is being improved, and I am okay with it. Kaspersky Endpoint Security for Business Select is automated. The cloud application for Kaspersky is automated. For the solution needed for individual systems, Kaspersky provides you with a platform that provides internet security. With Kaspersky, you have a platform that allows you to access www.kaspersky.com and see the systems that you have worked on in the past. If you need to do anything with your individual machines indirectly, you can manage it through a centralized system. The solution's automation capabilities is an area where certain improvements are required.
MohammadAlshatreet - PeerSpot reviewer
Resolve support issues promptly while optimizing system resource usage
I use the solution primarily for scanning and identifying threats, which is essential in determining the percentage of resources used, such as CPU and hard disk. It's important to balance resource consumption to maintain operational efficiency. Furthermore, the incident response capabilities allow me to resolve authentication and support issues promptly, ensuring the system operates without downtime.
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Top Industries

By visitors reading reviews
Computer Software Company
22%
Comms Service Provider
9%
University
7%
Manufacturing Company
7%
Computer Software Company
14%
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Kaspersky Total Security?
I am satisfied with the solution's security features because we have been using it for years.
What is your experience regarding pricing and costs for Kaspersky Total Security?
The pricing for Kaspersky Total Security is quite affordable, rated at eight out of ten, and all necessary licensing fees are included.
What needs improvement with Kaspersky Total Security?
The system can be demanding on resources, making devices busy when running the client application. It would be beneficial if the resource usage could be reduced to lessen the burden on devices.
Which is better - Cortex XDR or Symantec End-User Endpoint Security?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valuable feature and their speed of integration is very good. The initial setup was ...
Which offers better endpoint security - Symantec or Microsoft Defender?
We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior solution. Microsoft Defender for Endpoint is a cloud-delivered endpoint security s...
What do you like most about Symantec End-User Endpoint Security?
Symantec have everything – documentation, videos, data sheets.
 

Also Known As

No data available
Symantec EPP, Symantec Endpoint Protection (SEP)
 

Overview

 

Sample Customers

Information Not Available
Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
Find out what your peers are saying about Kaspersky Total Security vs. Symantec Endpoint Security and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.