


ESET Endpoint Protection Platform and Symantec Endpoint Security Complete compete in the endpoint security market. ESET seems to have the upper hand in pricing and customer support, while Symantec's advanced features justify its higher cost.
Features: ESET Endpoint Protection Platform is recognized for its lightweight design, effective malware detection, and easy management. Symantec Endpoint Security Complete offers advanced threat intelligence, comprehensive protection modules, and integrated cloud threat analysis.
Room for Improvement: ESET users suggest enhancing reporting capabilities, improving documentation, and refining alerting mechanisms. Symantec users report a need to reduce system slowdowns, simplify complex configurations, and streamline update processes.
Ease of Deployment and Customer Service: ESET is noted for its straightforward deployment process and responsive support team. Symantec's deployment process is more intricate, but it offers extensive guidance. Both receive positive feedback for customer service, with ESET highlighted for simplicity and quick response times.
Pricing and ROI: ESET is praised for its affordability and good return on investment. Symantec, though pricier, is seen as worth the cost due to its robust security features and long-term value. Users find ESET more cost-effective, while Symantec stands out for comprehensive security benefits despite the higher cost.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
In Cortex XDR by Palo Alto Networks, most of the remediation is automated and the accuracy is quite good.
Regarding cost savings, ESET Endpoint Protection Platform definitely saves money because if my system or organization is hacked or ransomed, the potential financial loss would be far greater than the cost of the solution.
I saw the return on investment with ESET Endpoint Protection Platform within months.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
They have great technical support.
I typically receive support from the distributor, and the customer support team is also responsive and helpful.
Normally, I cannot give a ten for support of all brands, as it is not always possible to get full support from companies.
I don't know the current situation with Broadcom, however, it was good when I was involved.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Activating the newly purchased licenses is instantaneous, allowing installations without adjustments since it's cloud-based.
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
In terms of scalability, I can rate it eight or nine out of ten.
Their support is phenomenal, offering quick assistance.
Minimal system performance impact is very important when choosing endpoint protection solutions, and I believe ESET uses minimum hardware of the PC.
Cortex remains fast and responsive, even with increasing data and alerts.
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Cortex XDR by Palo Alto Networks can be trusted completely.
In terms of stability, I can rate it at nine out of ten.
Our experience with ESET Endpoint Protection Platform's centralized management console is mostly fine for managing security policies across endpoints.
Mac OS upgrades would break them before new versions were available.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
A lightweight version of ESET might be beneficial as many of our clients have older CPUs and RAM.
When we were using CrowdStrike, it used to detect and block pirated software, but ESET Endpoint Protection Platform is not doing that.
Extensive APIs to easily integrate our own systems with the platform for user configuration via their company portal.
The mobile device management was not unified with the other endpoint management, creating structural issues.
They could improve the user interface.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Compared to CrowdStrike, which is very costly, and SentinelOne, which is also very costly, Cortex XDR by Palo Alto Networks is a medium cost-efficient solution.
The pricing of ESET Endpoint Protection Platform is a bit high compared to other competitors.
The price is very reasonable compared to the features provided.
I would rate ESET Endpoint Protection Platform a five for pricing on a scale from 1 to 10, where 1 is cheap and 10 is expensive.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
ESET Endpoint Protection Platform provides ransomware prevention, which prevents attackers from encrypting my files and demanding ransom payments.
The best feature of ESET Endpoint Protection Platform is that I get all the details about which user is using it, how much time they spend on websites, and all related information.
Machine learning, especially through live detection, detects threats that are blocked based on reputation or sandbox detection.
I have both the antivirus and EDR features constantly, allowing my team's customers to conduct detailed analyses of where attacks have occurred or if any malicious files are present, which devices or files have been targeted.
Fortinet Endpoint Protection provides more features compared to other solutions.
| Product | Mindshare (%) |
|---|---|
| Cortex XDR by Palo Alto Networks | 3.8% |
| ESET Endpoint Protection Platform | 2.2% |
| Symantec Endpoint Security Complete | 0.7% |
| Other | 93.3% |


| Company Size | Count |
|---|---|
| Small Business | 47 |
| Midsize Enterprise | 21 |
| Large Enterprise | 55 |
| Company Size | Count |
|---|---|
| Small Business | 69 |
| Midsize Enterprise | 18 |
| Large Enterprise | 21 |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 5 |
| Large Enterprise | 7 |
Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.
Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.
What are the key features of Cortex XDR?Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.
ESET Endpoint Protection Platform offers comprehensive security with minimal CPU and RAM impact, effective malware protection, and seamless updates, making it ideal for organizations needing reliable digital security.
ESET Endpoint Protection Platform is highly regarded for its effective ThreatSense technology, advanced firewall, and central control capabilities. Users benefit from its lightweight design and efficient notification system, enjoying customizable management through its management console. Despite its strengths, there are opportunities to enhance malware repair, update processes, and AI integration. The platform's compatibility across operating systems and integration with systems like ESET PROTECT allows organizations to effectively secure endpoints and servers against threats like malware, viruses, and ransomware.
What are the key features of ESET Endpoint Protection Platform?Organizations deploy ESET Endpoint Protection Platform to safeguard laptops, desktops, and servers from cyber threats. Its use extends to antivirus protection, firewall configuration, and network monitoring. Companies often integrate it with ESET PROTECT and Apache HTTP Proxy for optimized management and updates, making it a versatile choice in industries requiring robust endpoint security.
Symantec Endpoint Security Complete offers robust defense capabilities including firewalls, advanced threat protection, and real-time SONAR monitoring to safeguard digital environments. This solution addresses virus outbreaks and reduces attack surfaces with a suite of advanced features.
With focus on comprehensive endpoint protection, Symantec Endpoint Security Complete is designed to detect, prevent, and respond to advanced cyber threats while maintaining minimal performance impact. It integrates various security measures such as sandboxing, threat hunting, EDR, and more, ensuring complete protection. Its deployment across different platforms is customizable, allowing adaptation to evolving security needs, from network security and secure messaging to Active Directory protection. Facilitating easy policy compliance and low administrative effort, this solution enhances cybersecurity readiness effectively.
What are the most important features of Symantec Endpoint Security Complete?In sectors such as finance and healthcare, Symantec Endpoint Security Complete plays a crucial role in safeguarding sensitive data and maintaining compliance. Retailers employ it to secure payment ecosystems, while educational institutions utilize its capabilities to protect against cyber threats in an increasingly digital learning environment. Its flexibility allows it to cater to varied industry requirements, ensuring reliable protection and efficient management of cybersecurity operations.
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