Symantec Endpoint Security Enterprise and Symantec Endpoint Security Complete are both designed to provide comprehensive endpoint protection. Users rate Symantec Endpoint Security Complete higher for its extensive features and overall value despite higher pricing.
Features: Symantec Endpoint Security Enterprise offers basic protection, advanced threat detection, and response capabilities. Symantec Endpoint Security Complete includes a broader range of protective measures like advanced threat detection, response capabilities, and more extensive protective measures, making it the preferred choice for advanced features.
Room for Improvement: Users of Symantec Endpoint Security Enterprise suggest improvements in threat intelligence updates, performance optimization, and increased feature depth. Users of Symantec Endpoint Security Complete desire more streamlined management tools, enhanced reporting capabilities, and improved usability.
Ease of Deployment and Customer Service: Symantec Endpoint Security Enterprise is praised for its straightforward deployment process, though some users note the need for improved customer support responsiveness. Symantec Endpoint Security Complete has a lengthier deployment cycle, but its customer service is rated more favorably in terms of overall support quality.
Pricing and ROI: Symantec Endpoint Security Enterprise is considered cost-effective with a favorable ROI by its users. Symantec Endpoint Security Complete has higher upfront costs but is viewed as offering substantial long-term value due to its superior features and protection.
I don't know the current situation with Broadcom, however, it was good when I was involved.
The support site for accessing new software is complicated, despite necessary multi-factor authentication.
I rate the technical support from Symantec as eight out of ten because they have comprehensive and clear documentation that can be easily found on search engines if someone knows how to search.
Regarding scalability, since Symantec Endpoint Security Enterprise is a cloud solution, it is very scalable.
In my experience supporting approximately 10 different companies with up to 100 workstations each, scalability has never been a concern with Symantec Endpoint Security Enterprise.
Mac OS upgrades would break them before new versions were available.
Symantec Endpoint Security Enterprise maintains consistent connectivity.
I rate the stability of Symantec Endpoint Security Enterprise as excellent, giving it a nine for all the new possibilities and features that can be implemented.
The mobile device management was not unified with the other endpoint management, creating structural issues.
They could improve the user interface.
Customers are uncertain about the modern protection features compared to competitors such as ThreatDown, CrowdStrike, and SentinelOne.
The centralized management console is intuitive, but the threat intelligence aspect could be more incorporated and developed, especially with AI integration and news directly in the platform.
I have both the antivirus and EDR features constantly, allowing my team's customers to conduct detailed analyses of where attacks have occurred or if any malicious files are present, which devices or files have been targeted.
Fortinet Endpoint Protection provides more features compared to other solutions.
Symantec Endpoint Security Enterprise is highly compatible and rarely causes disruptions in production.
What I appreciate the most about Symantec Endpoint Security Enterprise is the integration with the workstations and the around-the-clock monitoring.
| Product | Market Share (%) |
|---|---|
| Symantec Endpoint Security Enterprise | 0.7% |
| Symantec Endpoint Security Complete | 0.7% |
| Other | 98.6% |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 5 |
| Large Enterprise | 6 |
| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 7 |
| Large Enterprise | 9 |
Symantec Endpoint Security (SES) Complete delivers comprehensive protection for all your traditional and mobile devices across the entire attack chain. Symantec endpoint innovations include behavioral isolation, Active Directory security, and Threat Hunter technologies to protect your endpoints against sophisticated threats and targeted attacks. For higher return-on-investment and lower total cost of ownership, this single-agent solution supports on-premises, hybrid, and cloud-based deployments.
Endpoint Security Enterprise focuses on advanced prevention for traditional endpoints and modern mobile devices. To include attack surface reduction capabilities and detection and response technologies, check out Endpoint Security Complete.
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