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Symantec Endpoint Security vs Symantec Endpoint Security Enterprise comparison

Symantec Endpoint Security and Symantec Endpoint Security Enterprise are both solutions in the Endpoint Protection Platform (EPP) category. Symantec Endpoint Security is ranked #13 with an average rating of 7.2, while Symantec Endpoint Security Enterprise is ranked #20 with an average rating of 8.2. Symantec Endpoint Security holds a 3.4% mindshare in EPP, compared to Symantec Endpoint Security Enterprise’s 0.7% mindshare. Additionally, 80% of Symantec Endpoint Security users are willing to recommend the solution, compared to 90% of Symantec Endpoint Security Enterprise users who would recommend it.
Symantec Endpoint Security
Read 146 Symantec Endpoint Security reviews
  • 8,489 Views
  • 7,131 Comparison Views
80% willing to recommend
Symantec Endpoint Security ...
Read 32 Symantec Endpoint Security Enterprise reviews
  • 1,197 Views
  • 1,185 Comparison Views
90% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 9, 2024

Symantec Endpoint Security and Symantec Endpoint Security Enterprise compete in the endpoint protection category. Symantec Endpoint Security Enterprise seems to have the upper hand due to its advanced features and superior customer support.

Features: Symantec Endpoint Security offers robust threat detection, malware protection, and effective security for smaller businesses. Symantec Endpoint Security Enterprise provides advanced threat analytics, extensive management tools, and comprehensive security solutions for larger organizations.

Room for Improvement: Symantec Endpoint Security users need better integration with other software, enhanced reporting capabilities, and improved customer support response times. Symantec Endpoint Security Enterprise users suggest faster updates, more intuitive management tools, and further refinements in advanced features.

Ease of Deployment and Customer Service: Symantec Endpoint Security is favored for quick deployment but criticized for poor customer service response times. Symantec Endpoint Security Enterprise also benefits from easy deployment and is praised for responsive technical support and comprehensive onboarding assistance.

Pricing and ROI: Symantec Endpoint Security is cost-effective offering a good ROI for smaller to mid-sized businesses. Symantec Endpoint Security Enterprise is more expensive but offers higher ROI due to its extensive features and better support, making the higher price justified for enterprises.

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To learn more, read our detailed Symantec Endpoint Security vs. Symantec Endpoint Security Enterprise Report (Updated: December 2025).
Buyer's Guide
Symantec Endpoint Security vs. Symantec Endpoint Security Enterprise
December 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.4
Symantec Endpoint Security increases financial satisfaction by reducing downtime and enhancing threat response, offering competitive pricing and automation.
Sentiment score
4.1
Symantec Endpoint Security's robust protection minimizes ransomware impact, ensuring data security and ROI for manufacturing firms against cyber threats.
Symantec Endpoint Security filled gaps in our toolset, particularly with the ability to control network firewall on hosts remotely, which was greatly appreciated.
Joshua Scott
OT Technologist at a energy/utilities company with 201-500 employees
For more quotes and insights, download the Symantec Endpoint Security report
No quotes available
For more quotes and insights, download the Symantec Endpoint Security Enterprise report
 

Customer Service

Sentiment score
6.0
Symantec Endpoint Security customer service is highly rated, but post-acquisition support quality fluctuates with some language and delay issues.
Sentiment score
5.5
Symantec Endpoint Security's technical support is mixed, with responsive service overall but variations in speed and costlier advanced support.
In some cases, it rates as high as ten out of ten, while in others, it can be as low as eight.
MohammadAlshatreet
Head of Information System at EEC
There is no support in the German language, which is a problem for many public tenders.
Tobias Runge
Cyber Security Pre-Sales at SoftwareONE
For more quotes and insights, download the Symantec Endpoint Security report
The support site for accessing new software is complicated, despite necessary multi-factor authentication.
reviewer2162541
IT Consultant at a tech services company with 11-50 employees
I rate the technical support from Symantec as eight out of ten because they have comprehensive and clear documentation that can be easily found on search engines if someone knows how to search.
reviewer2753307
Information Technology Infrastructure Consultant Associate at a financial services firm with 10,001+ employees
For more quotes and insights, download the Symantec Endpoint Security Enterprise report
MohammadAlshatreet - PeerSpot reviewer
TR
reviewer2162541 - PeerSpot reviewerreviewer2753307 - PeerSpot reviewer
 

Scalability Issues

Sentiment score
6.9
Symantec Endpoint Security is scalable, efficient for large deployments, and adaptable, with minor integration and support challenges noted.
Sentiment score
8.0
Symantec Endpoint Security Enterprise scales well for all business sizes, though costly and affected by network configuration challenges.
Symantec Endpoint Security is quite scalable, and it is very important for large clients.
Tobias Runge
Cyber Security Pre-Sales at SoftwareONE
The scalability of the servers is good, as it requires computational powers.
Kumbesh Rajagopal
Senior Security Delivery Analyst at Accenture
For more quotes and insights, download the Symantec Endpoint Security report
Regarding scalability, since Symantec Endpoint Security Enterprise is a cloud solution, it is very scalable.
reviewer2753307
Information Technology Infrastructure Consultant Associate at a financial services firm with 10,001+ employees
In my experience supporting approximately 10 different companies with up to 100 workstations each, scalability has never been a concern with Symantec Endpoint Security Enterprise.
reviewer2162541
IT Consultant at a tech services company with 11-50 employees
For more quotes and insights, download the Symantec Endpoint Security Enterprise report
TR
Kumbesh Rajagopal - PeerSpot reviewerreviewer2753307 - PeerSpot reviewerreviewer2162541 - PeerSpot reviewer
 

Stability Issues

Sentiment score
7.6
Symantec Endpoint Security is praised for stability and reliability, despite occasional crashes and compatibility issues during updates.
Sentiment score
8.9
Symantec Endpoint Security Enterprise is praised for reliability but has occasional issues, mainly with Windows updates and scans.
I have encountered issues where I had to uninstall and reinstall the product on end users' computers to view the logs again.
Joshua Scott
OT Technologist at a energy/utilities company with 201-500 employees
Previously, we used to have multiple servers such as GUP servers and numerous servers for pushing updates, but we reduced it and transitioned almost 30,000 devices to CrowdStrike, which was easy to manage.
Kumbesh Rajagopal
Senior Security Delivery Analyst at Accenture
For more quotes and insights, download the Symantec Endpoint Security report
I rate the stability of Symantec Endpoint Security Enterprise as excellent, giving it a nine for all the new possibilities and features that can be implemented.
reviewer2753307
Information Technology Infrastructure Consultant Associate at a financial services firm with 10,001+ employees
The solution is exceptionally stable.
reviewer2162541
IT Consultant at a tech services company with 11-50 employees
For more quotes and insights, download the Symantec Endpoint Security Enterprise report
JS
Kumbesh Rajagopal - PeerSpot reviewerreviewer2753307 - PeerSpot reviewerreviewer2162541 - PeerSpot reviewer
 

Room For Improvement

Symantec Endpoint Security suffers from high resource usage, management complexity, outdated interface, and ineffective virus detection and support.
Symantec Endpoint Security Enterprise needs user-friendliness upgrades, better Mac compatibility, and improved pricing, threat notifications, and support services.
Device management is not very good and I am not enabling it in my organization due to security reasons.
Shaban Mohammad
System Administrator at Aljazera Market co
I would like to see improvements in the scanning part of the solution, specifically to enhance the CPU and hard disk usage during scanning and updates to prevent disruption during work hours.
MohammadAlshatreet
Head of Information System at EEC
It is cumbersome to use, particularly in handling firewall management.
Joshua Scott
OT Technologist at a energy/utilities company with 201-500 employees
For more quotes and insights, download the Symantec Endpoint Security report
Many customers are seeking modern protection features such as MDR (managed detection and response).
reviewer2162541
IT Consultant at a tech services company with 11-50 employees
The centralized management console is intuitive, but the threat intelligence aspect could be more incorporated and developed, especially with AI integration and news directly in the platform.
reviewer2753307
Information Technology Infrastructure Consultant Associate at a financial services firm with 10,001+ employees
For more quotes and insights, download the Symantec Endpoint Security Enterprise report
SM
MohammadAlshatreet - PeerSpot reviewer
JS
reviewer2162541 - PeerSpot reviewerreviewer2753307 - PeerSpot reviewer
 

Setup Cost

Symantec Endpoint Security's pricing is diverse, being both negotiable and adaptable for different budgets and organizations' needs.
Symantec's pricing is seen as reasonable by some but expensive by others, particularly when upgrading to EDR.
It seems to be half the cost or more affordable than other solutions.
Joshua Scott
OT Technologist at a energy/utilities company with 201-500 employees
The pricing is very low compared to other companies like SentinelOne and others.
Shaban Mohammad
System Administrator at Aljazera Market co
I rate the pricing, setup cost, and licensing around nine out of ten.
MohammadAlshatreet
Head of Information System at EEC
For more quotes and insights, download the Symantec Endpoint Security report
No quotes available
For more quotes and insights, download the Symantec Endpoint Security Enterprise report
JS
SM
MohammadAlshatreet - PeerSpot reviewer
 

Valuable Features

Symantec Endpoint Security provides integrated, user-friendly protection for multiple platforms with advanced malware detection and comprehensive endpoint management.
Symantec Endpoint Security Enterprise offers proactive threat protection, ease of use, scalability, and cost-effective basic security with frequent updates.
Symantec Endpoint Security offers great features such as reporting capabilities with a customized dashboard that pulls in EDR timelines, threat maps, and compliance metrics into one view.
Abhimanyu Das
Senior Associate at a tech vendor with 10,001+ employees
Symantec Endpoint Security offers many valuable features, such as file explosion, application learning, DLP, injection detection, and EDR solutions for traffic control.
Shaban Mohammad
System Administrator at Aljazera Market co
The incident response capabilities allow me to resolve authentication and support issues promptly, ensuring the system operates without downtime.
MohammadAlshatreet
Head of Information System at EEC
For more quotes and insights, download the Symantec Endpoint Security report
What I appreciate the most about Symantec Endpoint Security Enterprise is the integration with the workstations and the around-the-clock monitoring.
reviewer2753307
Information Technology Infrastructure Consultant Associate at a financial services firm with 10,001+ employees
Symantec Endpoint Security Enterprise is highly compatible and rarely causes disruptions in production.
reviewer2162541
IT Consultant at a tech services company with 11-50 employees
For more quotes and insights, download the Symantec Endpoint Security Enterprise report
Abhimanyu Das - PeerSpot reviewer
SM
MohammadAlshatreet - PeerSpot reviewerreviewer2753307 - PeerSpot reviewerreviewer2162541 - PeerSpot reviewer
 

Categories and Ranking

Symantec Endpoint Security
Ranking in Endpoint Protection Platform (EPP)
13th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
146
Ranking in other categories
No ranking in other categories
Symantec Endpoint Security ...
Ranking in Endpoint Protection Platform (EPP)
20th
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
32
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Symantec Endpoint Security is 3.4%, down from 4.1% compared to the previous year. The mindshare of Symantec Endpoint Security Enterprise is 0.7%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Symantec Endpoint Security3.4%
Symantec Endpoint Security Enterprise0.7%
Other95.9%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Kumbesh Rajagopal - PeerSpot reviewer
Kumbesh Rajagopal
Senior Security Delivery Analyst at Accenture
Management becomes easier with minimal complications, but improvement in support tools needed
Regarding areas of improvement for Symantec Endpoint Security, there are many changes, and the support portal tool is complicated compared to other tools. When trying to get service from Symantec, the process is complex. I'm not sure whether it's because of my project or something else. Though it is easy to manage, easy to get, easy to install, and works efficiently for managing policies, we faced a significant disadvantage. We wanted to add multiple hashes because of numerous new alerts coming, but we could only add them one by one, which is a considerable disadvantage in Symantec.
Read full review
reviewer2162541 - PeerSpot reviewer
reviewer2162541
IT Consultant at a tech services company with 11-50 employees
Provides stable and resource-efficient protection but lacks clear modern security features
Symantec Endpoint Security Enterprise is highly compatible and rarely causes disruptions in production. It operates transparently and is easy to maintain. The automated response feature helps to mitigate breaches effectively. When comparing with ThreatDown agent, I have noticed that ThreatDown detects behaviors more readily and flags suspicious user activities more clearly. While Symantec Endpoint Security Enterprise remains effective, ThreatDown's user interface is more manageable and provides a clearer system overview. The management interface is crucial for maintaining Symantec Endpoint Security Enterprise effectively. A significant advantage of Symantec Endpoint Security Enterprise is its lightweight resource usage. It consumes less memory, CPU, and IO compared to alternatives such as ThreatDown and Bitdefender.
Read full review
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Top Industries

By visitors reading reviews
Comms Service Provider
11%
Manufacturing Company
10%
Financial Services Firm
10%
Computer Software Company
10%
Comms Service Provider
13%
Manufacturing Company
11%
Financial Services Firm
7%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business69
Midsize Enterprise32
Large Enterprise63
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise7
Large Enterprise9
 

Questions from the Community

Which is better - Cortex XDR or Symantec End-User Endpoint Security?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valuable feature and their speed of integration is very good. The initial setup was ...
See all answers
Which offers better endpoint security - Symantec or Microsoft Defender?
We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior solution. Microsoft Defender for Endpoint is a cloud-delivered endpoint security s...
See all answers
What do you like most about Symantec End-User Endpoint Security?
Symantec have everything – documentation, videos, data sheets.
See all answers
What do you like most about Symantec Endpoint Security Enterprise?
The tool is a secure and stable workstation for checking antivirus. The alerting feature helps us see alerts and is easy to control. The main benefit we derive from using Symantec Endpoint Security...
See all answers
What needs improvement with Symantec Endpoint Security Enterprise?
I have not experienced integrated threat intelligence benefits with Symantec Endpoint Security Enterprise. Many customers are seeking modern protection features such as MDR (managed detection and r...
See all answers
What is your primary use case for Symantec Endpoint Security Enterprise?
The primary use case for Symantec Endpoint Security Enterprise for my clients is basic antivirus protection.
See all answers
 

Comparisons

Microsoft Defender for Endpoint vs Symantec Endpoint Security Logo
Microsoft Defender for Endpoint vs Symantec Endpoint Security
Compared 20% of the time
CrowdStrike Falcon vs Symantec Endpoint Security Logo
CrowdStrike Falcon vs Symantec Endpoint Security
Compared 9% of the time
Kaspersky Endpoint Security for Business vs Symantec Endpoint Security Logo
Kaspersky Endpoint Security for Business vs Symantec Endpoint Security
Compared 6% of the time
Cortex XDR by Palo Alto Networks vs Symantec Endpoint Security Logo
Cortex XDR by Palo Alto Networks vs Symantec Endpoint Security
Compared 5% of the time
Bitdefender GravityZone EDR vs Symantec Endpoint Security Logo
Bitdefender GravityZone EDR vs Symantec Endpoint Security
Compared 4% of the time
More Symantec Endpoint Security Competitors
Symantec Endpoint Security Complete vs Symantec Endpoint Security Enterprise Logo
Symantec Endpoint Security Complete vs Symantec Endpoint Security Enterprise
Compared 42% of the time
Trellix Endpoint Security Platform vs Symantec Endpoint Security Enterprise Logo
Trellix Endpoint Security Platform vs Symantec Endpoint Security Enterprise
Compared 14% of the time
CrowdStrike Falcon vs Symantec Endpoint Security Enterprise Logo
CrowdStrike Falcon vs Symantec Endpoint Security Enterprise
Compared 9% of the time
WatchGuard EPDR vs Symantec Endpoint Security Enterprise Logo
WatchGuard EPDR vs Symantec Endpoint Security Enterprise
Compared 8% of the time
HP Wolf Security vs Symantec Endpoint Security Enterprise Logo
HP Wolf Security vs Symantec Endpoint Security Enterprise
Compared 8% of the time
More Symantec Endpoint Security Enterprise Competitors
 

Product Reports

Buyer's Guide
Symantec Endpoint Security
January 2026
Symantec Endpoint Security reportDownload Symantec Endpoint Security product report
Buyer's Guide
Symantec Endpoint Security Enterprise
January 2026
Symantec Endpoint Security Enterprise reportDownload Symantec Endpoint Security Enterprise product report
 

Also Known As

Symantec EPP, Symantec Endpoint Protection (SEP)
No data available
 

Overview

Symantec Endpoint Security is a robust and reliable product that provides complete protection against viruses, malware, Trojans, and malicious files. It offers application and device control, ease of use in deploying and updating, a central control console, stability, scalability, auto-discovery capabilities, patch management, endpoint detection and response capabilities, intrusion detection module. 

The Symantec Global Intelligence Network (GIN) provides threat intelligence and detection across endpoints, email, and web traffic. It has helped organizations reduce downtime, increase productivity, and improve security posture. Symantec Endpoint Security is easy to use, has a flexible administration, and offers more value than expected.

Broadcom

Endpoint Security Enterprise focuses on advanced prevention for traditional endpoints and modern mobile devices. To include attack surface reduction capabilities and detection and response technologies, check out Endpoint Security Complete.

Broadcom
 

Sample Customers

Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
Information Not Available
Buyer's Guide
Symantec Endpoint Security vs. Symantec Endpoint Security Enterprise
December 2025
Free Report: Symantec Endpoint Security vs. Symantec Endpoint Security Enterprise
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