


Trellix and Symantec are strong competitors in the endpoint security platform category. Based on feature variety and user feedback, Trellix holds an edge with its advanced threat prevention and management capabilities, although Symantec excels in real-time threat detection.
Features: Trellix brings advanced threat prevention with ATP, integration with SIEM and SOAR, and robust encryption. It also includes centralized management and reporting features. Symantec focuses on real-time threat detection powered by AI, along with firewall management and intrusion prevention.
Room for Improvement: Trellix needs to enhance its customer support, cloud-native capabilities, and integration flexibility. Symantec faces challenges with UI complexity, cloud security integration, and improving threat intelligence responsiveness.
Ease of Deployment and Customer Service: Trellix is available in hybrid, public, and on-premises environments. It experiences mixed reviews regarding support responsiveness. Symantec offers similar deployment flexibility with faster and more reliable customer service but still sees improvement opportunities in customer support.
Pricing and ROI: Trellix offers competitive pricing, especially beneficial for larger deployments, providing a significant ROI through cost savings. Symantec's pricing is competitive for comprehensive protection, seen as premium yet flexible with a solid ROI.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
In Cortex XDR by Palo Alto Networks, most of the remediation is automated and the accuracy is quite good.
We have observed tremendous return on investment after implementing Trellix Endpoint Security as it is a more cost-effective solution compared to other products.
Clients appreciate the solution’s customization capabilities and ongoing product improvements.
There are two parts: one is the encryption which is standard and no AI is needed, but the data protection part could benefit from AI to detect new types of data and protect it.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
The support site for accessing new software is complicated, despite necessary multi-factor authentication.
I rate the technical support from Symantec as eight out of ten because they have comprehensive and clear documentation that can be easily found on search engines if someone knows how to search.
The response time is a notable issue.
I would rate their customer service nine out of ten.
When we implemented Trellix Endpoint Security in their network, multiple malwares were detected.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
I think scalability for Cortex XDR by Palo Alto Networks is good.
Regarding scalability, since Symantec Endpoint Security Enterprise is a cloud solution, it is very scalable.
In my experience supporting approximately 10 different companies with up to 100 workstations each, scalability has never been a concern with Symantec Endpoint Security Enterprise.
There are no limitations; the solution is easily scalable.
I would rate the scalability of the solution as a six out of ten, indicating some challenges due to downtime requirements.
Trellix Endpoint Security is scalable.
Cortex remains fast and responsive, even with increasing data and alerts.
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Cortex XDR is stable, offering high quality and reliable performance.
I rate the stability of Symantec Endpoint Security Enterprise as excellent, giving it a nine for all the new possibilities and features that can be implemented.
The solution is exceptionally stable.
I would rate its stability as nine out of ten.
I would rate the stability of Trellix Endpoint Security as near perfect, close to ten out of ten.
I think it's stable enough; earlier it had glitches, but now it's stable enough.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Many customers are seeking modern protection features such as MDR (managed detection and response).
The centralized management console is intuitive, but the threat intelligence aspect could be more incorporated and developed, especially with AI integration and news directly in the platform.
What needs improvement in Trellix Endpoint Security is the reduction of resource consumption by the scanning feature.
Improvements are needed in forensic analytics to detect specific vulnerabilities.
The product does not seem to be cloud-native.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
The license costs are very reasonable, around 1,000 to 1,200 rupees per year.
Trellix Endpoint Security is cost-effective and provides excellent value for money.
My experience with pricing, setup cost, and licensing is good; compared to other tools, Trellix Endpoint Security Platform provides lower costs.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
What I appreciate the most about Symantec Endpoint Security Enterprise is the integration with the workstations and the around-the-clock monitoring.
Symantec Endpoint Security Enterprise is highly compatible and rarely causes disruptions in production.
Trellix Endpoint Security is a proven, robust, and cost-effective solution that protects the organization from different types of ransomware and attacks.
Including options like Application Control (formerly Solidcore), integrated monitoring, change control, DLP, and advanced threat protection, the solution offers comprehensive security.
The detection capability of Trellix Endpoint Security is higher than traditional antivirus solutions.
| Product | Mindshare (%) |
|---|---|
| Cortex XDR by Palo Alto Networks | 3.5% |
| Trellix Endpoint Security Platform | 3.6% |
| Symantec Endpoint Security Enterprise | 0.6% |
| Other | 92.3% |


| Company Size | Count |
|---|---|
| Small Business | 44 |
| Midsize Enterprise | 20 |
| Large Enterprise | 47 |
| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 7 |
| Large Enterprise | 9 |
| Company Size | Count |
|---|---|
| Small Business | 68 |
| Midsize Enterprise | 36 |
| Large Enterprise | 62 |
Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.
Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.
What are the key features of Cortex XDR?Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.
Endpoint Security Enterprise focuses on advanced prevention for traditional endpoints and modern mobile devices. To include attack surface reduction capabilities and detection and response technologies, check out Endpoint Security Complete.
Trellix Endpoint Security Platform offers essential features like centralized management, threat prevention, and encryption, facilitating seamless scaling and integration with other systems while prioritizing user security.
This comprehensive platform focuses on endpoint protection, antivirus capabilities, and malware defense. It enhances cybersecurity with data loss prevention, advanced threat detection, and AI-driven features for reliable protection without impacting performance. Central management and advanced reporting streamline integration and ease of use. Flexible policy deployment through the management console and its robust security measures, such as DLP and device control, further increase protection. Challenges include high CPU and memory usage affecting performance, a complex interface, and lengthy deployment. Third-party integration and Windows Hello support need improvement. Additional concerns involve improved threat detection and faster technical support responses.
What are the key features of Trellix Endpoint Security Platform?Trellix Endpoint Security Platform is widely implemented in industries such as banking and government for securing mobile and desktop devices. Its capabilities cover network security, device control, and remote access protection, catering to diverse environments by offering robust cybersecurity management against advanced threats.
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