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ESET Inspect vs Heimdal Endpoint Security comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
6th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
110
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (5th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
ESET Inspect
Ranking in Endpoint Detection and Response (EDR)
33rd
Average Rating
7.6
Reviews Sentiment
7.4
Number of Reviews
7
Ranking in other categories
No ranking in other categories
Heimdal Endpoint Security
Ranking in Endpoint Detection and Response (EDR)
40th
Average Rating
9.0
Reviews Sentiment
8.6
Number of Reviews
1
Ranking in other categories
Endpoint Protection Platform (EPP) (40th), Anti-Malware Tools (27th), Threat Intelligence Platforms (TIP) (24th), Domain Name System (DNS) Security (12th), Ransomware Protection (12th)
 

Mindshare comparison

As of May 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.4%, down from 4.0% compared to the previous year. The mindshare of ESET Inspect is 1.1%, up from 1.1% compared to the previous year. The mindshare of Heimdal Endpoint Security is 0.7%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.4%
ESET Inspect1.1%
Heimdal Endpoint Security0.7%
Other94.8%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Moshiur-Rahman Khan - PeerSpot reviewer
CEO at IOPoint.com
Provides reliable and comprehensive internet security solutions without significant system slowdowns
My organization uses ESET Inspect for antivirus and internet security on laptops and desktops. On the enterprise side, we utilize it on our Windows Server.  The platform has improved our organization's security by providing comprehensive antivirus and internet security solutions. It is fast and…
DEEPAK KUMAR PACHDEO DUBEY - PeerSpot reviewer
Senior IT Support Specialist at PXGEO
Delivers efficiency and agility with USB control limitations
One area where we lag is that, since we use everything from Heimdal, including XDR and other features, we also use the privilege manager feature called Elevation. What we lack is granular USB control. We have an issue where we can only switch USB on or off. I want to whitelist specific devices in the network, which I currently cannot do.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I don't have to do much monitoring with it; I don't have to have anybody manually looking at this, it gives us reports, and it lets us know if something needs to be addressed, and we can easily address it."
"It has absolutely improved the way our organization functions, we are more secure, it is giving us more peace of mind, and it has found malicious activity happening on our endpoints that probably would not have been detected if we didn't have it."
"One of the main benefits of the solution is its intelligence to correlate the events into an incident."
"We have a complete overview of all our PCs and it's very easy to handle and to use the interface. It has a lot of benefits for us."
"They did what they said, and this solution could apply to any scenario."
"The anti-exploit is impenetrable."
"The solution's most valuable feature is its ability to rapidly detect certain hardware files."
"The main benefit of using Cortex XDR by Palo Alto Networks while employing Palo Alto Firewall at the internet edge is that it improves security on our endpoint devices, integrating seamlessly with Palo Alto Firewalls to deliver comprehensive network, analyst, and security details all in a single dashboard, which allows us to manage everything from our network devices."
"Rules are the most valuable feature of ESET Inspect. They are created through XML language, and they track and filter events from endpoints. If the event matches the rule, the rule is triggered. Exceptions are the second most valuable feature because it gives you the power to filter false positives in large numbers. The third most valuable feature is the Learning mode that facilitates making exceptions for known processes with a good reputation."
"The product's most valuable features are its performance and stability."
"This solution is easy to install, setup and monitor."
"Scalability-wise, it is a very good solution."
"I find the multilayered endpoint security the most valuable feature."
"ESET Enterprise Inspector's greatest asset lies in its user-friendly interface, which allows for easy navigation and thorough analysis of incidents."
"ESET Enterprise Inspector's most valuable feature is EDR."
"The rules are the best and most useful features."
"As compared to multiple solutions I have used in the past, Heimdal is a very agile and lightweight solution."
"Heimdal is a very agile and lightweight solution."
 

Cons

"It would be better if they could educate the customers more. Some sort of seminars and roadshows will help educate the customers and show what the product can do."
"Cortex XDR should have a lightweight agent, and the agent size should not be heavy."
"There's room for improvement with Mac device installations, which can be challenging."
"In the next release, I would like to see more UI improvements. Their UI is a bit basic. When we are speaking about Palo Alto Networks they are the big company, so they can improve the UI a little bit. The UI, the reports, the log system can all be improved."
"It is not very strong in terms of endpoint management. It should have additional features like DLP, encryption, or advanced device control."
"It would be better if they could educate the customers more. Some sort of seminars and roadshows will help educate the customers and show what the product can do. The price could be better. It would also help if they had a team for deployment and support."
"It should support more mobile operating systems. That is one of the cons of their infrastructure right now."
"The solution needs better reports. I think they should let the customer go in and customize the reports."
"It is not a stable product. We were disappointed in the stability of this product in comparison to McAffee."
"The platform's price could be better."
"It may be difficult for a first-time customer to understand all of the functions that are available to him."
"The solution could improve the consumption of resources. The RAM and CPU usage increases during usage which can cause issues. We have three separate services and it would be beneficial if all were executed from one agent limiting the over usage of system resources."
"The product is complex to configure, and there are too many errors that are not errors, making it an area that can be considered for improvement."
"It is not a stable product. We were disappointed in the stability of this product in comparison to McAffee."
"One area that needs improvement for the product is ransomware protection, which does not offer complete security."
"Every vendor is working on making the job of SOC analysts easier, with fewer false positives and more precise detections. ESET uses LiveGrid technology that provides feedback on the reputation of files and operations. It's hard to eliminate all of the false positives, but hopefully, we'll see some improvement with the advances in AI."
"What we lack is granular USB control. We have an issue where we can only switch USB on or off."
"What we lack is granular USB control."
 

Pricing and Cost Advice

"I don't have any issues with the pricing. We are satisfied with the price."
"The price of the solution could be reduced. I have customers that have voiced that the solution is good for the value but if I want to sell more of the solution the price reduction would help."
"It is cost-effective compared to similar solutions. It fits for the small businesses through to the big businesses."
"It is "expensive" and flexible."
"The price is on the higher side, but it's okay."
"Cortex XDR's pricing is ok."
"The cost of Cortex XDR by Palo Alto Networks is $55 to $90 USD per endpoint per month."
"Our customers have expressed that the price is high."
"The platform's licensing is affordable and straightforward."
"The platform is expensive; it could be cheaper."
"I feel it is a very expensive product."
"The pricing and licensing are the big issue now, in my opinion. If the price was less than other companies, or a one-time charge for service was available, I think there would be more users of this solution."
"This is true in the case of licensing, we do not have the most expensive products, and we don't have the cheapest product, it's somewhere in the middle. Perhaps a little higher from the middle, but we are known for what we provide to our customers, and they are pleased."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Construction Company
12%
Comms Service Provider
9%
Manufacturing Company
8%
Comms Service Provider
14%
Financial Services Firm
10%
Computer Software Company
9%
Manufacturing Company
6%
Construction Company
16%
Computer Software Company
11%
Comms Service Provider
8%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise21
Large Enterprise48
By reviewers
Company SizeCount
Small Business5
Large Enterprise2
No data available
 

Questions from the Community

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How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for ESET Inspect?
The platform's licensing is affordable and straightforward. We purchase soft keys, install them, and manage the licen...
What needs improvement with ESET Inspect?
One area that needs improvement for the product is ransomware protection, which does not offer complete security.
What is your primary use case for ESET Inspect?
My organization uses ESET Inspect for antivirus and internet security on laptops and desktops. On the enterprise side...
What is your experience regarding pricing and costs for Heimdal Endpoint Security?
Pricing, compared to what we had before, was quite economical. There was a difference of about twenty percent or some...
What needs improvement with Heimdal Endpoint Security?
One area where we lag is that, since we use everything from Heimdal, including XDR and other features, we also use th...
What is your primary use case for Heimdal Endpoint Security?
My company colleagues and I use this antivirus solution. I am part of a company where I deploy solutions, and I also ...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
ESET Enterprise Inspector
Heimdal Next-Gent Endpoint Antivirus, Thor Vigilance Enterprise, Heimdal Endpoint Detection and Response, Heimdal DNS Security - Endpoint, Heimdal Threat Prevention, Heimdal Ransomware Encryption Protection
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Mitsubishi Motors, Allianz Suisse, Cannon, T-Mobile
Brother, Symbion, CPH West
Find out what your peers are saying about CrowdStrike, SentinelOne, Microsoft and others in Endpoint Detection and Response (EDR). Updated: April 2026.
893,244 professionals have used our research since 2012.